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Honda of Murfreesboro - Service Center

Murfreesboro, TN

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1,125 Reviews

1,125 Reviews of Honda of Murfreesboro - Service Center

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November 06, 2018

Quick and easy I brought my CR-V in to have a minor part replaced (gearshift button). They got me in the same day I called and it took the less than 30 minutes to re More

by hhandley-80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall their names.
Nov 07, 2018 -

Honda of Murfreesboro responded

Thank you for your Service Business and Awesome Review.

November 05, 2018

Courtesy Everyone was very informative and courteous. The quote was explained to me and work done promptly. I was given the option to decide which services I w More

by Bbgma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Tarpley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Honda of Murfreesboro responded

Thank you for your Service business and your Awesome Review of Grant.

November 05, 2018

Quick and painless. Great all around service, comfortable, clean waiting area. Just what I needed after a full days work, sit back relax waiting area. BEST WAITING AREA E More

by justme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany McClung
Nov 05, 2018 -

Honda of Murfreesboro responded

Thank you for your Service business and 5 Star Review of Brittany.

November 05, 2018

great experience!! Grant was super nice, very professional and explained everything!!! Shuttle man was precious!! I didn’t have to wait. He got me right to work, knew More

by Happycustomer123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Tarpley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry
Nov 05, 2018 -

Honda of Murfreesboro responded

Thank you for your Service Business and your Awesome Review!!

November 03, 2018

Employees were wonderful to work with. Lady in the service department immediately realized I had a recall and worked me in to fix it while I was there. I appreciate that. More

by muggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady at coffee center was real sweet and helpful., Brittany McClung
Nov 05, 2018 -

Honda of Murfreesboro responded

Thank you for your 5 Star Review of our Service team and Brittany!!

November 03, 2018

Good experience Took my Honda for regular maintenance today. Grace was very friendly and helpful with assisting me. She kept me informed each step of the way through More

by pdbooth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace
Nov 05, 2018 -

Honda of Murfreesboro responded

Thank you for your Service business and Awesome Review.

November 02, 2018

Didn’t have the parts In stock for appointment. I was disappointed when I showed up for some updates for my Honda Clarity only to find out they didn’t have everything in stock. I made my appointmen More

by K
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Cathey
Nov 05, 2018 -

Honda of Murfreesboro responded

Thank you for your Feedback. We are sorry for the miscommunication on the parts not being ready when you arrived. We appreciate you sharing your experience with us, so we can get better at Serving Customers.

November 02, 2018

Really good service Always get good service here. I have 3 Honda vehicles and all are serviced here. Prices are reasonable and they make an effort to work with you. Their More

by cbochief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Honda of Murfreesboro responded

Thank you for your Service Business and Awesome Review of Robert and Sam.

November 01, 2018

Disappointed I called & made an appointment for a oil charge, told full synthetic would be under 60 and it was 90. They said they would vacuum and care for the car More

by Courtihs29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett Cathey
Nov 01, 2018 -

Honda of Murfreesboro responded

Thank you for your Feedback. We are sorry for the miscommunication. Please contact our Service Director, Josh England at 615-216-8779 so he can discuss you visit and see what he can do for you.

November 01, 2018

Compensating for errors When a used part arrived in place of the new part that was ordered, delaying the completion of the repair, the total price was adjusted to compensate More

by Erik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace
Nov 05, 2018 -

Honda of Murfreesboro responded

Thank you for your Service Business and Awesome Review of Grace.

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