Honda of Murfreesboro

Absolutely awesome experience I am a work from home employee. My appointment was at 9:30 but I had a conference call at that time. So I brought my vehicle in around 8:00 to have th I am a work from home employee. My appointment was at 9:30 but I had a conference call at that time. So I brought my vehicle in around 8:00 to have the tire pressure indicator assessed and get an oil change. When I pulled up I was immediately greeted by Grant Tarpley who was friendly, professional, and had a willingness to help. He took all of my information and then set me up with a shuttle back home. The shuttle service attendant was funny, he drove with caution, and offered to pick me up to take me back to Honda when my vehicle was ready. Fast forward just 45 mins later my car was ready. I had my daughter drove me back to Honda. When I arrived Grant went over everything with car and said they even rotated my tires. As Grant walked me back to the cashier the shuttle attendant saw me and said, “I told you I would come back to get you” with a big smile on his face. When we got to the cashier Grant got the key and said he will get my car and told me it has been washed and it’s ready to go. The cashier was sweet and very down to earth and we both chatted about how we are getting through our mornings. After I paid I went back to the area to receive my car and it was there sparkling with Grant holding the door open for me. I made it home before my actual appointment time and before my 9:30 conference call. I’ve been a Nissan driver for the past 8 year, but this car, the buying experience, and the service center experience in these short months have been better than all 8 years combined with Nissan. Thank you for your stellar service! More

Excellent Customer Services They set the bar high for friendliness, motivation, and customer care. Well pleased with the buying experience. I would recommend this dealership to They set the bar high for friendliness, motivation, and customer care. Well pleased with the buying experience. I would recommend this dealership to anyone looking for a Honda. More

Wonderful Experience I was totally pleased with my trip to the service department. I was fully informed about what my van needed and kept up to the minute on what was hap I was totally pleased with my trip to the service department. I was fully informed about what my van needed and kept up to the minute on what was happening. The new snack bar was a nice surprise and the lady there could not have been any nicer and helpful. More

Great service Greeted immediately. Shown to waiting area, with all kinds of treats and was in and out in 30 minutes. No appointment was needed. And was not even cha Greeted immediately. Shown to waiting area, with all kinds of treats and was in and out in 30 minutes. No appointment was needed. And was not even charged for checking warming lights. More

Shon knows his Odyssey vans! Shon was very knowledgeable about the features on the Odyssey vans and was willing to help us work with our budget. Jeremy Lewis did a great job clo Shon was very knowledgeable about the features on the Odyssey vans and was willing to help us work with our budget. Jeremy Lewis did a great job closing the deal! More

Satisfaction I had an excellent experience during my negotiations with New Car Sales Dept and with later Service Dept. Lance was great working with as he answered I had an excellent experience during my negotiations with New Car Sales Dept and with later Service Dept. Lance was great working with as he answered my questions, provided the test drive, and searched for the Ridgeline that we wanted that was located in another state. The Service Dept was very efficient as they ordered and installed the accessories. This is the way all automobile sales and service should be handled so that the customer will be satisfied. More

Great first experience in new facility! All staff I spoke with were helpful and pleasant. Appt. time was kept. My only issue was not receiving specific info about my car alignment. Any mea All staff I spoke with were helpful and pleasant. Appt. time was kept. My only issue was not receiving specific info about my car alignment. Any measurements way out. Any future issues to address. When might I return. More

Stellar Service Dept. Sam helped me with my tire issue and was very personable and professional. The service was very fast and I felt safe to drive my CR-V again. I can hon Sam helped me with my tire issue and was very personable and professional. The service was very fast and I felt safe to drive my CR-V again. I can honestly say that, as a single woman, Sam, the service team and the techs make me secure in the fact that I will be heard and receive excellent service at a fair price. I highly recommend Honda of Murfreesboro to all of my friends. THANK YOU!!! Becky T. More

Our time at Honda We had a great experience at Honda of Murfreesboro! We spent a lot of hours there on a Saturday afternoon with 6 children and they never once made us We had a great experience at Honda of Murfreesboro! We spent a lot of hours there on a Saturday afternoon with 6 children and they never once made us feel unwelcome! They feed the kids snacks and drinks all day long! I would recommend this place to anyone! More

Routine service Called for a appointment last minute and was told they could get me in at any time that I could drive there. Grace took care of me and my car and I co Called for a appointment last minute and was told they could get me in at any time that I could drive there. Grace took care of me and my car and I couldn't be happier. More