Honda of Murfreesboro

Friendly, Considerate, and Delightful From the first and the second time I entered the dealership, I was met with immediate attention and consideration from the salesman named Carlos. He h From the first and the second time I entered the dealership, I was met with immediate attention and consideration from the salesman named Carlos. He helped me find a car I needed for my price range that would have me covered on nearly every end I was concerned about. I found a great deal on a used car with only about 30k miles on it, with honda's certified coverage and 1-year bumper to bumper warranty. I had a family member who purchased with Honda for their great service and deals, and I'm glad to be in the same boat as them. I would recommend this dealership for being honest, up front, and as helpful as they could be to accommodate what I needed in a new vehicle. More

Mandatory oil change Pleasant experience for doing something I am not fond of. Good atmosphere, friendly staff, good coffee, WiFi, very nice waiting area. Was kept well in Pleasant experience for doing something I am not fond of. Good atmosphere, friendly staff, good coffee, WiFi, very nice waiting area. Was kept well informed. More

Fast and Friendly Service Friendly, knowledgeable, and helpful staff. Fast turnaround on service that included 5 different items: oil change, tire rotation, brake light replace Friendly, knowledgeable, and helpful staff. Fast turnaround on service that included 5 different items: oil change, tire rotation, brake light replacement, wiper replacement, and Diamond Shield reapplication - all without an appointment on a Saturday. Great job, Honda of Murfreesboro! More

Perfect customer service and such awesome staff I love the new location and the staff and the atmosphere I will keep coming and till my family and friends about how great Honda is I love the new location and the staff and the atmosphere I will keep coming and till my family and friends about how great Honda is More

Fast, top notch service Washed my car off for me while we were getting an oil change and tires balanced. Polite, professional employees. They went above and beyond my expecta Washed my car off for me while we were getting an oil change and tires balanced. Polite, professional employees. They went above and beyond my expectations today! Repeat customer! More

Great service! Great service as always! My first time getting service at the new dealership. Bought our 2018 Civic here in April. Very happy with service and buying Great service as always! My first time getting service at the new dealership. Bought our 2018 Civic here in April. Very happy with service and buying experience! The new facility is super nice! More

Great first impression First time visit to this dealership to have battery sensor changed out. Quick intake, less time than stated to get that done, and out the door quickl First time visit to this dealership to have battery sensor changed out. Quick intake, less time than stated to get that done, and out the door quickly. More

What started as good experience, became disappointing. I didn’t want the stereotypical car dealer experience. So I did the negotiating on line. This part of the experience went well until I attempted to pl I didn’t want the stereotypical car dealer experience. So I did the negotiating on line. This part of the experience went well until I attempted to place a deposit on a car. suddenly the car had a deposit from another buyer. After a back and forth I ended up with a more expensive car loaded with options I really didn’t want. I needed a car and bit the bullet and agreed to spend the money to get the color and interior I wanted. We scheduled a time to meet and we went to the dealer the next morning and things went well after the dealer determined that the AWD emblem on the car was not supposed to be on a FWD car. the AWD emblem was removed after a visual inspection. The worst part of the dealer visit was the 45 minute wait to see the finance guy after the test drive and car information was reviewed. The wait was very disappointing. I had tried to get as much possible resolved before we went to the dealer but it still took almost three hours to pick up a car with all the terms previously negotiated. a passing sales rep tried to entertain us but the delay really soured the whole experience for us. My wife was hoping to drive the car home (it is to be her car) but after 2 hours decided she needed to leave to make another appointment We were told by the GM that they were very busy. That’s great but it ruined my experience More

Wow this is a great dealership This honda dealership makes others look like buy here pay here car lots. Excellent service. I was greeted before I even got out of my car. The waitin This honda dealership makes others look like buy here pay here car lots. Excellent service. I was greeted before I even got out of my car. The waiting room was wonderful. I would have no issues with a long wait time. You can get cans of soda, hot tea, 3 different Starbucks products, chips, and nuts. And if its during breakfast or lunch when your there they even offer light meals. And your choice of comfy chairs and tv or a cafe where you can charge you electronics. The staff is courteous and they even offer to wash your vehicle before they finish any work on your car. Loved it More

Great customer service My Honda Odyssey broke down and I had to tow it there. They gave me a quick estimate. It was way more than I could afford and my service rep Jordan lo My Honda Odyssey broke down and I had to tow it there. They gave me a quick estimate. It was way more than I could afford and my service rep Jordan looked out for me and got me a great discount and got it fixed that same day. More