Honda of Murfreesboro

Unannounced Increase I am not a cheapskate, but went for my Acura normal oilchange. The went from $26 to $49, and wanted $149 to change an air and cabin l/HVAC filter. W I am not a cheapskate, but went for my Acura normal oilchange. The went from $26 to $49, and wanted $149 to change an air and cabin l/HVAC filter. We went to auto supply store, and installed 2 filters for $43, in less than 10 minutes. Not very happy!! More

Corporate greed I had my oil changed on May 20, 2015 and the cost was $49.54. The cost of an oil change on March 3, 2015 was $29,97 when the dealership was Reddell H I had my oil changed on May 20, 2015 and the cost was $49.54. The cost of an oil change on March 3, 2015 was $29,97 when the dealership was Reddell Honda. Corporate greed is alive in Murfreesboro. The cost of an oil change increased over 60% in just a few weeks. Good grief. Sure miss Reddell. I will not return to this Unmansky dealership for service or new car purchase. I also plan to tell my friends and family about the price increase of an oil change at this dealership. My daughter owns an Accord and grandson owns a TSX and they will not be returning to this dealership. More

I had found this vehicle on CarGurus, I called the dealership and spoke with Carlos, told him we lived about an hour and a half away and asked him if he could put me in this vehicle with the monthly p dealership and spoke with Carlos, told him we lived about an hour and a half away and asked him if he could put me in this vehicle with the monthly payments I could afford?..He told me yes, that it would worth my drive. My husband and I took the drive and could not have been more pleased with our experience at Reddell Honda. After taking the test drive we definitly wanted the car. We have had bad experiences in the past and have spent hours at a dealership going back and forth on monthly payments and never coming to any sort of agreement, thus walking out. Not at Reddell, the first price was within what I had told Carlos I wanted to pay before making the drive and the process of buying a car there was quick and not leaving there with "what just happened?" kind of feeling. The owner Mr. Reddell introduced himself to myself and my husband as did his son, Alvin Reddell. The financing portion with Craig went smooth as well. I would highly recommend this dealership to my friends and family. Thank you to all we dealt with, I love my new (used) car!!!! More

Bought a new Honda early 2013, Sales person was very good to deal with. Even though I brought a check from my Credit union, the person the does all the paperwork said it was not right and tore it up. They th to deal with. Even though I brought a check from my Credit union, the person the does all the paperwork said it was not right and tore it up. They then redid my loan with my same credit union. When I talked to my credit union representative, they told me that I had been flipped. Something that I have been told benefits the dealership. I went back to my credit union and they had to close my original line of credit for the check I took to the dealership. Close the loan that the dealership made with them at a higher payment for same terms, and then give me a new loan at the original rates that they set up for me originally. If it sounds like a lot of trouble , it was. Also my deal with the salesperson , included factory Hondacare extended warranty, but the person doing the paperwork tried to sneak in a warranty from a third party without telling me. they agreed to the Hondacare only when I threatened to walk out. Overall my experience with the salesperson was great, price for the car was very competitive, but dealing with the rest of the dealership was a disappointment More

Would have given a "5", but the final thought going through my mind was the lasting one I'll have after having to deal with Holly, aka "Atilla The Hun." Purchased a vehicle from this dealer this going through my mind was the lasting one I'll have after having to deal with Holly, aka "Atilla The Hun." Purchased a vehicle from this dealer this week and the entire process couldn't have been smoother with the exception of the the Finance end. And not the financing, just putting up with the staff member named Holly, or I believe that was her name- sure couldn't have been named "Happy.: Being retired, I can remember many a "Hollys" from my working days. A female in an all male environment trying to make her place- but unfortunately ticking everyone off around her because she is too pushy, no humor, obnoxious and no personality. And what is bad about this, it that her actions and demeanor soured what had until that point, been a very pleasant purchase experience, dealing with the salesman and sale's manager. And this is only compounded when it is obvious to the customers what is going on and allowed to continue. I had heard that the owner, Mr. Reddell, still comes by the store to check into his business. Not sure who supervises her, but she is out of control. Mr. Reddell you need to put her in check or find another finance person. Seriously. It wasn't bad enough that she lost her cool/control with us, and stormed out of the office to see the Sale's Manager. What was worse is that she blame an error on the sale's contract on the other staff. She was rude to our salesman and walked all over the Sales Manager with her arms folded as if to say, take care of this or else. And what is it with paging everyone over the loud speaker " Bill, Joe, whoever, get to my office now!!!!!!" A little inferiority complex going on there Holly? It is obvious her intimidation, and length of chain provided by the owner, allows her to rule the roost there at the dealership. Very sad because I doubt I will EVERY come back and I WILL TELL EVERYONE I come in contact with about this experience. Trust me, I blog everywhere. I guess the name of the dealership should be Holly Honda. Gshhhhh. More

I would highly recommend avoiding Butler if at all possible. If you do drive to his dealership, negotiate to have your gas bill paid by his dealership regardless if the sale goes down or not. He quote possible. If you do drive to his dealership, negotiate to have your gas bill paid by his dealership regardless if the sale goes down or not. He quoted me a price which I liked and quoted me a trade in which I liked. I was bringing in my own financing and all he had to do was sell me the car. BUT NO, he pawns me off to another salesmen and haggles over the price after I find out he never had the particular car I was suppose to purchase. I drove with my family over an hour to see him and buy the car. After going back and forth for four hours, he told us it was time to close and we can come back at a later date. The saleman dealing with us, told us Craig is a CROOK and recommeded us to NOT purchase a car from him. WOW....thats pretty bad, avoid this place if you can. I did end up purchasing a brand new fully loaded car later on from another dealer. More

The lady in finance named Holly was so rude and didnt know what she was talking about talked bad about ever other make of car besides a Honda and was terrible to work with know what she was talking about talked bad about ever other make of car besides a Honda and was terrible to work with More

Steve Primm was very easy to talk to. When we started to negotiate price, I didn't like the back and forth to a third mystery person to haggle over price. negotiate price, I didn't like the back and forth to a third mystery person to haggle over price. More

Honda dealership was nice. got offered a fairly ok price, but didn't have to haggle. Didn't get misinformation as in some places tend to have. They gave me a quote! Quote was good, and manager to price, but didn't have to haggle. Didn't get misinformation as in some places tend to have. They gave me a quote! Quote was good, and manager took the time to review my tradein value, which was lower than market value. More