129 Reviews of Honda of Milford - Service Center
Respectable waiting area with wifi and coffee. Pleasant employees, thorough service. Businesslike attitudes from all. Employees seem to know what they are doing. Hassle free experience. employees, thorough service. Businesslike attitudes from all. Employees seem to know what they are doing. Hassle free experience. More
I'd like to send a shout out to Mark Lavin and his colleagues in the Courtney Honda Service department. We stopped by without an appointment, traveling from Maryland to Boston, when the cover for our colleagues in the Courtney Honda Service department. We stopped by without an appointment, traveling from Maryland to Boston, when the cover for our Accord catalytic converter started dragging. Mark and his team had the cover off, and us back on the road, in less than 20 minutes - and at no charge. We're headed to our Weymouth MA dealership tomorrow for a new cover. We so appreciate the Courtney Honda team's prompt, professional, friendly service - even to one-time customers. More
We have been using Courtney Honda for years. we buy from them and we service our cars there. They are professional, courteous, friendly and knowledgeable. In all the years and many service visits, I don't t them and we service our cars there. They are professional, courteous, friendly and knowledgeable. In all the years and many service visits, I don't think that we've ever had a bad experience. I would highly recommend Courtney Honda! More
Always professional and very friendly. They check every think to make sure the car is in perfect working order. The Service department always exceeds our expectation.. think to make sure the car is in perfect working order. The Service department always exceeds our expectation.. More
I have taken my car back to Courtny every 3,000 miles for car e since I bought it in 2007. They are very good to the customer and do not take advantage of people, the service techs are great and I had my dau car e since I bought it in 2007. They are very good to the customer and do not take advantage of people, the service techs are great and I had my daughter buy her used car from this dealership. Mark in sales is also a good person to deal with. Gordon Parmelee More
Re: 2006 Honda Odyssey (purchased new at Courtney) – Re: 2006 Honda Odyssey (purchased new at Courtney) – “Starter / Relay / Solenoid” problem Symptoms: Intermittent starting problem. Occasionally, w Re: 2006 Honda Odyssey (purchased new at Courtney) – “Starter / Relay / Solenoid” problem Symptoms: Intermittent starting problem. Occasionally, when I turn the ignition switch, I only get a single click, the starter does not engage, and the car will not start. This issue will continue for one or more days. Then, all of a sudden, the starter starts fine. Some other times, when I turn the ignition switch, I get repeating clicks and the starter does not engage. I release the ignition switch. Try it again and the starter works fine. Not sure if this is a starter problem, a relay problem or a solenoid issue. Would like the problem identified and corrected. Would hate to pay for a starter replacement to find that was not the issue and I’m sure it is not multiple components at issue. Resolution: - Service took the time to acurately diagnose the problem first and not use just a "parts changer" mindset (where you just keep replacing parts until you "Solve" the problem). Left the van with Honda and Bob (and the mechanic) patiently checked it multple times per day (for an entire week) until we could confidently id the problem component. More
Service area is clean and neat. What you first notice when you walk through the door is the quiet. Everyone is about their job quietly, listening to the service manager behind the desk. Parts dept. was e when you walk through the door is the quiet. Everyone is about their job quietly, listening to the service manager behind the desk. Parts dept. was equally as efficient. The waiting area was pleasant. Service was quick and professional. Service manager came to me when the car was done and politely answered my questions about the car and then took me to the cashier: 1, 2, 3- done. More
I've visited this dealership for service over eight times since I moved to CT. Each time, they have been courteous, honest, and forthright with the work that needed to be completed on my car. They've l times since I moved to CT. Each time, they have been courteous, honest, and forthright with the work that needed to be completed on my car. They've let me make my own decisions as to what I wanted to have repaired each visit. In my perspective, there's not much more to ask from a service station. I would reccomend this dealrship to anyone needing repairs on Hondas or Acuras. I'm certain more people than myself would say the same. Keep up the good work guys. ~ John Martin More
The Customer Service is fantastic. They are very attentive and explain everything that is to be donw to the car. The pricess for the most part are fair and resonable. attentive and explain everything that is to be donw to the car. The pricess for the most part are fair and resonable. More
I have bought 2 used Honda Civics at Courtney Honda. Mark McGorry was our salesman both times. He is very knowledgeable and patient. Mark even offered to teach us how to drive a manual trans! Both cars were McGorry was our salesman both times. He is very knowledgeable and patient. Mark even offered to teach us how to drive a manual trans! Both cars were a perfect match to the buyers' needs. When my hybrid needed a new IMA battery, Bob Watt and Craig Jennings made sure that the service was covered under a newly-extended warranty. They took the initiative to look up the particulars of the warranty in their computer and saved me the cost of the repair and any undue paperwork that might have occurred without their assistance. Bob is always willing to answer questions and explain things relating to maintenance and service for our cars. When I needed to clear a maintenance minder light, Mark Lavin was willing to come out to show me how to do the procedure. Whether it's a simple question or a more complex matter, the people at Courtney have been very helpful with sales and service of our Hondas. More