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Honda of Milford - Service Center

Milford, CT

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130 Reviews

130 Reviews of Honda of Milford - Service Center

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April 02, 2017

They understand the Odyssey and its quirks Craig Jennings and team have worked on my Odyssey for 12 years and 200,000 miles plus. The Odyssey is in almost new shape and drives magnificently wel More

by likestodrive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Acton. Mark Levin before he left., Craig Jennings
Apr 03, 2017 -

Honda of Milford responded

likestodrive, Thank you very much for your kind words regarding our service department. Craig and our team of factory trained technicians have always been excellent at what they do for our customers. While Honda certainly makes great vehicles to begin with, it is still very important to maintain and service your vehicle per their recommendations. As you already know, 200,000 miles is no small feat and can certainly be traced to proper care and maintenance on your part as an owner. Congratulations on that mark and thank you for choosing Courtney Honda as your dedicated service department! Sincerely, Stephen J. Courtney II Sales Manager Courtney Honda

April 01, 2017

Quick, excellent service & friendly staff A little over a week ago, I called Courtney Honda's service center regarding a flat tire replacement. A few hours after, I was able to come in and get More

by jlu87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jennings
Apr 01, 2017 -

Honda of Milford responded

Thank you very much for your kind review. We're very happy to hear that you had such a positive experience with our service department. Please feel free to give us a call at 203-877-2888 if you'd like to discuss lease options going forward. We would be more than happy to help you any way we can! Sincerely, Stephen J. Courtney II Sales Manager Courtney Honda

April 01, 2017

Service crew are trustworthy, friendly and very accommodating. I've been to a different dealership and had a very bad experience and never go back there. More

by Scorpio11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jennings
Apr 01, 2017 -

Honda of Milford responded

Thank you very much for your review of our service department. At Courtney Honda, we strive to treat each and every customer with courtesy and respect. Thank you for your kind words and we look forward to continuing to serve our customers! Sincerely, Stephen J. Courtney II Sales Manager Courtney Honda

April 01, 2017

Oil change/battery I had a new battery installed. When I left, I had to return as my radio wasn't working. I also had to return again because the oil gauge wasn't set ba More

by Mouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of names
Apr 01, 2017 -

Honda of Milford responded

Mouse, At Courtney Honda, we strive to fix it right the first time in our service department. We apologize for the inconvenience and would love to hear more feedback from you regarding this experience. Please feel free to call 203-877-2888 and ask for me at your earliest convenience. Sincerely, Stephen J. Courtney II Sales Manager Courtney Honda

April 01, 2017

Fair and friendly While bringing my car for an oil change, a couple of questions were raised about the vehicle. I could have easily been sold things that were unneeded, More

by IRONBOOMER47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McGorry
Apr 01, 2017 -

Honda of Milford responded

Here at Courtney Honda, we simply want to take the best care of our customers and their vehicles. While every vehicle needs routine maintenance from time to time, we only suggest maintenance that is relevant at that point in time. In fact, customers receive a multi point inspection that suggests maintenance items that may require immediate and future maintenance. We're happy to hear of your satisfaction with out service department and look forward to serving you in the future! Sincerely, Stephen J. Courtney II Sales Manager Courtney Honda

April 01, 2017

Professional and very friendly The sales. Person that served me listened to what my needs were in buying a Honda.After buying my Honda my experience with the service dept was great More

by Hamdenlady78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jennings, Mark McGorry
Apr 01, 2017 -

Honda of Milford responded

Thank you very much for your kind review. We're very happy to hear about your positive experience and wish you many happy years of driving your Courtney Honda! Sincerely, Stephen J. Courtney II Sales Manager Courtney Honda

April 01, 2017

The Best Dealership I have purchased three vehicles from Courtney and would never buy a Honda anywhere else. Their prices are always the best and the service even better. More

by WileyCoyote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jennings, MIlton Jones
Apr 01, 2017 -

Honda of Milford responded

Thank you for your positive review. We're always happy to hear that our customers are pleased with our service department! Please let us know if there is anything else we can do to improve your customer service experience. Sincerely, Stephen J. Courtney II Sales Manager Courtney Honda

April 01, 2017

Service has always been good but sales is my complaint. Just wanted you to know that after buying 5 Hondas at Courtney and wanting to purchase a 6th (my brother in law also bought a Honda there), Courtney w More

by Cynthia DeCarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jennings
Apr 01, 2017 -

Honda of Milford responded

Cynthia, We're sorry to hear that we we're unable to meet your expectations regarding a new car purchase. Please feel free to call the dealership at 203-877-2888 and discuss the matter with me at your convenience. I look forward to hearing from you and have a wonderful weekend! Sincerely, Stephen J. Courtney II Sales Manager Courtney Honda

April 01, 2017

Satisfied Customre I bough my second Honda a Courtney Honda in Jan 2016. My salesperson, Stephen Courtney was courteous and knowledgeable, even though I knew exactly wh More

by meh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Courtney II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service staff
Apr 01, 2017 -

Honda of Milford responded

Thank you so very much for your kind review of our dealership. We're happy to hear that we continue to satisfy our customers! Enjoy your new vehicle very much and please stop by to say hello to Stephen the next time you're in for service!

October 17, 2016

Issue after Recall My car was brought in for an issue involving a recall. The electronic power steering needed to be checked. While i did appreciate the prompt turn arou More

by Lefty23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Marzulli
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