Honda of Milford

Re: 2006 Honda Odyssey (purchased new at Courtney) – Re: 2006 Honda Odyssey (purchased new at Courtney) – “Starter / Relay / Solenoid” problem Symptoms: Intermittent starting problem. Occasionally, w Re: 2006 Honda Odyssey (purchased new at Courtney) – “Starter / Relay / Solenoid” problem Symptoms: Intermittent starting problem. Occasionally, when I turn the ignition switch, I only get a single click, the starter does not engage, and the car will not start. This issue will continue for one or more days. Then, all of a sudden, the starter starts fine. Some other times, when I turn the ignition switch, I get repeating clicks and the starter does not engage. I release the ignition switch. Try it again and the starter works fine. Not sure if this is a starter problem, a relay problem or a solenoid issue. Would like the problem identified and corrected. Would hate to pay for a starter replacement to find that was not the issue and I’m sure it is not multiple components at issue. Resolution: - Service took the time to acurately diagnose the problem first and not use just a "parts changer" mindset (where you just keep replacing parts until you "Solve" the problem). Left the van with Honda and Bob (and the mechanic) patiently checked it multple times per day (for an entire week) until we could confidently id the problem component. More

Service area is clean and neat. What you first notice when you walk through the door is the quiet. Everyone is about their job quietly, listening to the service manager behind the desk. Parts dept. was e when you walk through the door is the quiet. Everyone is about their job quietly, listening to the service manager behind the desk. Parts dept. was equally as efficient. The waiting area was pleasant. Service was quick and professional. Service manager came to me when the car was done and politely answered my questions about the car and then took me to the cashier: 1, 2, 3- done. More

I've visited this dealership for service over eight times since I moved to CT. Each time, they have been courteous, honest, and forthright with the work that needed to be completed on my car. They've l times since I moved to CT. Each time, they have been courteous, honest, and forthright with the work that needed to be completed on my car. They've let me make my own decisions as to what I wanted to have repaired each visit. In my perspective, there's not much more to ask from a service station. I would reccomend this dealrship to anyone needing repairs on Hondas or Acuras. I'm certain more people than myself would say the same. Keep up the good work guys. ~ John Martin More

I have purchased many Honda's and always from one dealership. It was a huge step for me to leave that dealership and move my business to Courtney Honda of Milford. Jay Vining treated me as if I had dealership. It was a huge step for me to leave that dealership and move my business to Courtney Honda of Milford. Jay Vining treated me as if I had been a long time customer of Courtney instead of a first time customer. I was not sure what to expect when I first contacted internet sales, but right from the start they where responsive and fair. For my experience there wasn't any gamesmanship on their part it was clear and direct. It was what I was expecting from the dealership I purchased all my Honda's from but apparently they where more interested in getting the best deal for them than keeping me as a customer. Courtney is still family owned and works hard for the business. I appreciated the customer service and feel of Courtney I wasn't just another "number" on the tote board. I was blown away by the ease of the transaction. There weren't any unexpected surprises at the closing of the deal. I look forward to purchasing my next car from Courtney in about 5 years. More

The Customer Service is fantastic. They are very attentive and explain everything that is to be donw to the car. The pricess for the most part are fair and resonable. attentive and explain everything that is to be donw to the car. The pricess for the most part are fair and resonable. More

The staff was very friendly and easy to work with. Linda and Rick explained all the features of our new honda CRV and let us take our time reviewing all our options. It's was a great experience! George and Rick explained all the features of our new honda CRV and let us take our time reviewing all our options. It's was a great experience! George More

I have bought 2 used Honda Civics at Courtney Honda. Mark McGorry was our salesman both times. He is very knowledgeable and patient. Mark even offered to teach us how to drive a manual trans! Both cars were McGorry was our salesman both times. He is very knowledgeable and patient. Mark even offered to teach us how to drive a manual trans! Both cars were a perfect match to the buyers' needs. When my hybrid needed a new IMA battery, Bob Watt and Craig Jennings made sure that the service was covered under a newly-extended warranty. They took the initiative to look up the particulars of the warranty in their computer and saved me the cost of the repair and any undue paperwork that might have occurred without their assistance. Bob is always willing to answer questions and explain things relating to maintenance and service for our cars. When I needed to clear a maintenance minder light, Mark Lavin was willing to come out to show me how to do the procedure. Whether it's a simple question or a more complex matter, the people at Courtney have been very helpful with sales and service of our Hondas. More