Honda of Milford

Excellent customer service Bought my car from jay vining and couldn't be happier with my experience. I never felt pressured and my needs and wants were both listened to and acco Bought my car from jay vining and couldn't be happier with my experience. I never felt pressured and my needs and wants were both listened to and accommodated. I would recommend anyone looking for a new car to come here-- best customer service at a car dealership I've seen. More

Fiance is in tears Let me begin... As ive stated before the salesman vic was great, no pressure, honest and made the purchase easy. But, shortly after begin to have me Let me begin... As ive stated before the salesman vic was great, no pressure, honest and made the purchase easy. But, shortly after begin to have mechanical issues. Performance was bogged down from time to time very badly and gas mileage much lower then advertised. Rattles started from the dashboard to put it all shortly it didn't feel like a new car at all ! Made apt. Had to wait over a week because the service advisor craig was on vacation. Was told nothing they could do if they found a problem therefor wait to bring it in. Fuel pump module was replaced and the rattle attempts were unsuccessful after over 6 hours of missing work n sitting there. End of the day comes an was told to make another apt. The performance issues later returned and by time oil change was due i had fixed the rattle myself. I still tried to work with them as much as i could. After several more apts. For misc. Rattles, a heavy vibration and a bad jerking/judder to keep it quick i was basically told they were normal every time and sent on my way. As of 26th of Feb the vibration all over the car sometimes worse then others had gotten bad, constant rattle deep inside dashboard and heavy jerking were all told to service adv. Who was test driving with me. Was again told it was normal, and even though rattle was acknowledged was told they wouldn't keep car or provide rental. To make another Apt. Lol.. called corporate honda and started case file shortly after. Luckily i have recorded as many of the problems on video as i was able to and as much detail from service Apt's as i could. PLEASE! Look at your service tickets before you leave and make sure you get one EVERY time people. Double check that the problems you went there for are stated clearly because you might need them. Had high hopes after such good experience while buying the car with my Gf. Things went downhill quick after dealing with service dept. We love the car and just want it the way it was when it was bought, not even 3 months ago lol. O yea the service advisor led me to believe his name was Russell for 3 apts. Until I overheard someone in the shop call him crai*g. Real nice... *** As of feb,29,2016 have video of engine moving back and forth and then slamming down as switched from park to drive to reverse. Called service dept. and told them this, that i had recorded it and thought the car was dangerous and was told no rental for the small vibration I'm feeling, and that they'll let me know when they figure out what they want to do. We feel unsafe in this car... who knows from here. My Gf is wrecked and beyond upset. Now we feel like were stuck with no help and having to fight uphill just to get the car back to normal. They are also VERY abusive to the cars they drive at least was the case with me. One time even going from reverse to drive without hitting brake and stopping first. What a nightmare, hope this gets better at some point. More

Happy Honda Pilot owner We had the best car-buying experience at Courtney Honda with Stephen Courtney. He knew EVERYTHING about the car we were interested in and was the perf We had the best car-buying experience at Courtney Honda with Stephen Courtney. He knew EVERYTHING about the car we were interested in and was the perfect mix of helpful but not overbearing. He was patient with us through this long process, is a genuine people person, and has a great sense of humor. We also LOVE our Pilot. Looks like we'll be Honda owners as long as Courtney Honda is around! Shout out to Milton, also- He was nice, patient, and really knew his stuff! More

A wonderful experience I have to say that Steven Courtney made leasing a car a wonderful, easy experience. He is the ideal salesperson - informative, attentive and low stre I have to say that Steven Courtney made leasing a car a wonderful, easy experience. He is the ideal salesperson - informative, attentive and low stress! Love my new car! More

Sales the way it should be. .. My car buying experience at Courtney Honda was nothing short of extraordinary. Jay Vining didn't pressure me for a sale - he patiently walked me th My car buying experience at Courtney Honda was nothing short of extraordinary. Jay Vining didn't pressure me for a sale - he patiently walked me through all the features and answered my questions , took me for a test drive to demo the features , and then put me behibd the wheel. Jay then did something even more amazing. He encouraged me to also test drive the other cars on my list. Needlesa to say neither the cars nor the salea experience came close to measuring up. When I came back the next day with my family, Jay was with a customer. .. so he had Steve Courtney run through the features again, while he was busy. Then, he took my deposit and within days, located the exact version I was looking for. I was able to pick up the car within a week, wven though I had splash guards installed. When I came to pick up the car, we walked through all the technology setup. Jay encouraged me to come back if I had any questions, and introduced me to the service department. I really have never had anything close to this positive exoerience when buying a car - I highly recommend Courtney Honda. More

Honda CRV Review i just leased a CRV from Courtney Honda and had a great experience with Steven Courtney. He was knowledgable, friendly and courteous.I love the car an i just leased a CRV from Courtney Honda and had a great experience with Steven Courtney. He was knowledgable, friendly and courteous.I love the car and will be back in the future More

Haven't bought a car in years New old experience for me. At no time did I feel pressured. All questions and concerns were answered to my satisfaction. Well worth the trip to Mil New old experience for me. At no time did I feel pressured. All questions and concerns were answered to my satisfaction. Well worth the trip to Milford. More

Buying a Car with Honda I have been a loyal Buick driver for many years. I enjoyed the ride in a CRV so much that I wanted to buy one. I enjoyed the service and help of Jay V I have been a loyal Buick driver for many years. I enjoyed the ride in a CRV so much that I wanted to buy one. I enjoyed the service and help of Jay Vining, Milton and Mark Miller. I felt so comfortable with my purchase. I have the color, model and pleasure of having my new car in two days. I also met Mr. Courtney Sr. and Mr. Courtney Jr. to thank them for my experience with their team. It was a pleasure dealing with them. Mary Ann More

The Easiest Car Shopping Experience Ever! If you're looking for the right car, then make sure you're shopping at the right dealership. My wife and I have dealt with many dealerships and there If you're looking for the right car, then make sure you're shopping at the right dealership. My wife and I have dealt with many dealerships and there's a reason why this is the third vehicle we're acquiring from Courtney! Stephen Courtney, Jr went above and beyond in working with us to find the vehicle we wanted working with the budget number we had in mind. He kept us updated and informed throughout the entire process and made us feel like the most important customers in the world. This was by far the most pleasant and easiest car shopping experience we've ever had. I highly recommend Courtney Honda for your next vehicle purchase; and when you decide to finally go, go see Stephen Jr...one of the friendliest individuals you'll ever work with! Thanks for all the work you did in finding my wife's new Odyssey Stephen! - PS & NS More