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Honda of Milford
Milford, CT
284 Reviews
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284 Reviews of Honda of Milford
December 16, 2019
Bad experience! Total nightmare dealership changed my car registration and blamed DMV. Gave me the run around and would not fix. Spoke with owner who could care less. Became defensive argumentative and ma registration and blamed DMV. Gave me the run around and would not fix. Spoke with owner who could care less. Became defensive argumentative and made excuses. They never followed up with DMV . The nightmare got worse as they changed my drivers license without my authority. Again called owner passed blame to DMV yet they did the processing. Never said the words I am sorry . Go to customer service 101 those 3 small words go a long way. Not worth the hassle go to another dealership. This one does not care about customer Service: More
by UnhappyCustomer
Employees Worked With
Stephen Courtney
November 01, 2019
Extremely friendly, good listeners, polite, NOT PUSHY Jay was a pleasure to deal with. My last experience with a another local dealership was so unpleasant that I was hesitant to go shopping for a car. Ja Jay was a pleasure to deal with. My last experience with a another local dealership was so unpleasant that I was hesitant to go shopping for a car. Jay was welcoming, but not pushy. Helpful, informative, very knowledgeable of the vehicles and really LISTENED to what I wanted. He's my go-to guy now! More
by CRG
Employees Worked With
Manny, Jay Vining, MIlton Jones
October 27, 2019
Honda of Milford was amazing! We worked with Anthony he was very personable and helpful. I am excited to test drive more Honda’s and get a better feel. They are great was amazing! We worked with Anthony he was very personable and helpful. I am excited to test drive more Honda’s and get a better feel. They are great cars. I highly suggest you work with Anthony if you have the chance! More
by Carly colon
Employees Worked With
Anthony Machia
July 24, 2019
First Visit &Purchase of a Honda Accord My first experience buying a new car (Accord) with Honda of Milford (previously Courtney Honda) was wonderful and effortless. My salesperson Anthony My first experience buying a new car (Accord) with Honda of Milford (previously Courtney Honda) was wonderful and effortless. My salesperson Anthony (Tony) Machia was amazing! He is a hard worker who is professional, knowledgeable, accommodating, honest, detail-oriented, and caring! Mr. Machia was willing/easy to work with my needs/wants. He gave great service and attention to me, which for me being a woman who had her daughter with her, was priceless and truly amazing! When we walked into the dealership, other salespersons did not approach us but Mr. Machia got up from his desk to ask if he could help! This is my first new car and first time at Honda of Milford. I absolutely love to drive my 2019 Honda Accord and it is so pretty to look at in the driveway. My wonderful experience at Honda of Milford with Mr. Machia will have me coming back again for another car when that comes as well as referring my friends, family and neighbors. Thank you Tony for making my 1st visit and 1st new car experience less stressful and a pure pleasure/joy! It was a pleasure working with you. I look forward to working with you in the future, as well as having my car serviced with your dealership ( the gentleman in the back service area were very knowledgeable and courteous. Tyrone was helpful to my daughter the next day with questions about caring for the exterior of the car! Keep up the good work to all the staff - see you soon! B. Jane Ellison More
by B.Jane Ellison
Employees Worked With
Anthony (Tony) Machia
May 10, 2019
Excellent experience at Courtney honda. I leased my 2018 Accord at Courtney Honda. It was a great experience. I knew exactly what I wanted, and did research and knew what I wanted to pay I leased my 2018 Accord at Courtney Honda. It was a great experience. I knew exactly what I wanted, and did research and knew what I wanted to pay. My VW was not up for lease for 6 months but I wanted to replace it early. I contacted a few dealers. Some didn’t return my calls, some refused to help with the VW....except for Steven Courtney from Courtney Honda. He gave me a great price over the phone and gave me a check to pay off VW. Couldn’t have asked for better service. If I decide to lease another Honda I’ll go back there! More
by Chrisa222
Employees Worked With
Stephen Courtney
April 22, 2019
Third Lease This is now my third Honda lease specifically through Courtney Honda. I just got into a 2019 Honda Pilot having previously leased two CRVs. I love th This is now my third Honda lease specifically through Courtney Honda. I just got into a 2019 Honda Pilot having previously leased two CRVs. I love the Pilot and found this dealership so easy to work with -- excellent service and attention to detail. My sales rep for all three cars was Mr. Jay Vining. I've returned to him time and again because he values his clients and it shows in the care and attention given. Milton Jones in finance handled all the lease details and had me in and out in no time. Excellent service all around! More
by AnnaMastro
Employees Worked With
Jay Vining, MIlton Jones
February 07, 2019
Never will do business with Courtney Honda again I have always been a Honda girl. I have always dealt with Curtis Ryan in Shelton and they were fantastic. Well last year I found a CRV that I wanted I have always been a Honda girl. I have always dealt with Curtis Ryan in Shelton and they were fantastic. Well last year I found a CRV that I wanted and only Courtney Honda had it. In spite of the negative things I've heard about them, I decided to give them a try. My salesmen Aaron was great. Within just a couple of months I started having trouble with my Pandora connection. On 9/13/18 I bought the car in to Joe Riccio. He fooled around with it, saw how it would connect and disconnect and said he would speak with the District Manager. I did not receive a call back. I phoned 9/20, 10/5, 11/6, no response. I called and spoke Aaron on 11/20 and he said he would speak with Joe. I left messages for Aaron on 11/28, no response. I called on 12/13 and spoke with Aaron, he will speak with Joe. Finally on 1/11/19 I decided to speak with Mr. Steven Courtney. He assured me he would speak with Joe and someone would call be back. Do you believe I STILL have not heard back from anyone????? How unprofessional is this service. I'm thinking of now going directly to Honda. I have never had such poor service. More
by Terribly Dissatisfied
Employees Worked With
Joe Riccio, Stephen Courtney
September 19, 2018
Great customer service, I’m always happy when l bring my car there at Courtney Honda. I trust them,. Great service .And fair price. Bob ,, thank you for being a gentleman I’m always happy when l bring my car there at Courtney Honda. I trust them,. Great service .And fair price. Bob ,, thank you for being a gentleman to us. :) Guys, Thumps up! keep it up!! Ana Cotto. More
by Anas1964
Employees Worked With
Bob Repasky
June 14, 2018
Excellent Service, good availability to help the customer. Great customer service, excellent environment; Make sure client feels comfortable while waiting for car service. Not complaints, Good communication, Great customer service, excellent environment; Make sure client feels comfortable while waiting for car service. Not complaints, Good communication, Great car service. Show concern for the client's needs. More
by cnm2018
Employees Worked With
Jay Vining, Bob Repasky
February 24, 2018
Great service! This is the only place I’ll take my Honda. They do a wonderful job here. I am always confident that I am getting the best treatment. This is the only place I’ll take my Honda. They do a wonderful job here. I am always confident that I am getting the best treatment. More
by icbunting
Employees Worked With
Craig Jennings
