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Honda of Mentor

Mentor, OH

3.7
342 Reviews

8555 Market St

Mentor, OH

44060

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Showing 342 reviews

November 10, 2021

Very friendly and personal. Explained everything great. Took care of everything and set up appointment for follow up to repair passenger seat. Had to order part. More

by Darlenekust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Nov 11, 2021 -

Honda of Mentor responded

We strive to take the best care possible of our customers here at Honda of Mentor. Our Service Team goes above and beyond to provide fast and efficient service in a timely matter.

November 07, 2021

Good service,good service good service good service good service good service good service good More

by js81068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankenberry, Scott Sandberg
Nov 08, 2021 -

Honda of Mentor responded

Thank you for sharing your wonderful review of our services here at Honda of Mentor. We value your business.

November 07, 2021

Excellent service… That is why I have been a Honda classic customer since 1994. I highly recommend the service department at classic Honda. More

by john.n.whapham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Nov 08, 2021 -

Honda of Mentor responded

Thank you for the 5-stars, John! The team is glad your experience was excellent. We hope to see you back at Honda of Mentor.

November 05, 2021

Scheduled service was handled promptly and included other appreciated and needed recommendations. Waiting time was exactly as quoted. More

by prettydustystuff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Nov 06, 2021 -

Honda of Mentor responded

Hello, it's our aim to deliver top-notch service from beginning to end of your experience here at Honda of Mentor. We're thrilled to know we were able to do just that during your visit. Thank you for trusting us with your vehicle.

November 03, 2021

Quick and easy, came in and got checked out as soon as I stepped out the car. Less than a half hour later my car was done and clean. Dude that helped me out was bad xxx, thanks dude that helped me out. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Spencer, Scott Sandberg
Nov 04, 2021 -

Honda of Mentor responded

Hi, Brian! Thank you for the 5-stars and feedback. The team is glad your experience was helpful. We look forward to future visits.

November 03, 2021

Efficient..customer oriented..made an unpleasant happening into a good experience…accident by deer impact More

by jeanettevargo@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn baumgartner
Nov 04, 2021 -

Honda of Mentor responded

We are so pleased you enjoyed your visit to Honda of Mentor! Please reach out if there's anything additional we can do for you.

October 30, 2021

Very friendly staff, clean waiting facilities, accurate time estimate for repairs, return car clean. I had my mom's car at another dealership a few days prior for an oil change and tire rotation. It took More

by Mamakeebs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Oct 31, 2021 -

Honda of Mentor responded

We appreciate the great feedback! Thank you for bringing your business to us at Honda of Mentor.

October 26, 2021

The buying the car process was very fast and easy. Pat was great to work with. But the only complaint that I have was that the inside of vehicles wasn’t cleaned good. And I didn’t really notice to days la More

by auntg2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 27, 2021 -

Honda of Mentor responded

Honda of Mentor appreciates the positive star rating and feedback! The team is glad your car buying experience was fast and easy. We look forward to future visits.

October 25, 2021

Service oriented, personable, used high tech instruments to detect alignment, job well done and timely More

by Tspeelbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Frankenberry
Oct 25, 2021 -

Honda of Mentor responded

Thank you for the positive feedback! We are always here to help at Honda of Mentor!

October 24, 2021

This is a wonderful dealership I’ve been here 20+ years. They treat me like family. More

by Mprice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer and adam in service, Tony Wilson
Oct 24, 2021 -

Honda of Mentor responded

Hi there, Thank you for your positive review. We are thrilled you continually feel welcomed and taken care of here at Honda of Mentor. We appreciate your trust and we are looking forward to serving you again for any of your automotive needs.

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