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Honda of Mentor

Mentor, OH

Overview
Reviews
Vehicles
3.7
342 Reviews
Call Dealership (440) 290-6017

8555 Market St

Mentor, OH

44060

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Showing 342 reviews

December 03, 2021

Has to be the best service department in all of Lake County. Always well informed during the entire process. Staff is fantastic to work with and all service provided is well priced & well done. More

by Donaldsalupo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pohto, Scott Sandberg
Report | Print
Dec 04, 2021 -

Honda of Mentor responded

Donald, thank you so much for your feedback! Our Sales Team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2021

Staff has always been courteous knowledgeable and friendly whether on the phone or in person More

by c.golic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky, John Pohto
Report | Print
Dec 03, 2021 -

Honda of Mentor responded

Hello, thank you for your kind words! We are pleased to learn of your positive experience with us here at Honda of Mentor. We look forward to serving you again in the future.

Dec 03, 2021 -

c.golic responded

Its always a pleasure visiting Honda of Mentor

December 01, 2021

Adam always provides great service. No matter the situation he can make minor miracles happen when the situation warrants. I have great confidence in Mentor Honda’s Service Team! More

by H535mab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Frankenberry, Scott Sandberg
Report | Print
Dec 01, 2021 -

Honda of Mentor responded

Honda of Mentor wants to thank you for the five-star rating! We appreciate the comments regarding the visit!

November 25, 2021

I had an appointment with Gary for an oil change and tire rotation, and in a short amount of time I was on my way with a clean car. I recommend Honda of Mentor. More

by Lsilbaugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Scott Sandberg
Report | Print
Nov 29, 2021 -

Honda of Mentor responded

Thank you for sharing your wonderful review of us here at Honda of Mentor. We are so pleased to read that your service was completed in a timely matter.

November 19, 2021

Everything went smoothly. No problems at all. The coffee was excellent. Also, I was surprised at how quickly the work was accomplished More

by rayzelko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Report | Print
Nov 19, 2021 -

Honda of Mentor responded

Hello! We are delighted to know our Service Team provided you with fast and efficient service and your visit went smoothly. We appreciate you doing business with Honda of Mentor.

November 17, 2021

I had a great purchasing experience.. Everyone very helpful and professional at this dealership. Thank you! More

by bbhlog
Recommend Dealer
Yes
Employees Worked With
Patrick
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Nov 17, 2021 -

Honda of Mentor responded

Hello, thank you for taking the time to review our Sales Team here at Honda of Mentor.

November 16, 2021

Service advisors explain all procedures to be done and make contact easy and clear. All service done as promised. More

by Gmasue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Scott Sandberg
Report | Print
Nov 17, 2021 -

Honda of Mentor responded

Thank you for the positive review and five-star rating! Our Service Department is always happy to help. Come back and see us at Honda of Mentor, anytime.

November 13, 2021

This is my 5th Honda Accord. I have always dealt with this dealership because everyone makes me feel welcome. More

by Donna.dobucki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Scalise
Report | Print
Nov 14, 2021 -

Honda of Mentor responded

Donna, Thank you for the five stars! Honda of Mentor appreciates your loyal business!

November 11, 2021

Trustworthy, friendly and the facilities are clean. Service to the vehicle usually includes a car wash. More

by Gickygigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Report | Print
Nov 11, 2021 -

Honda of Mentor responded

Hello, thank you for taking the time to provide this positive feedback about our Service Team here at Honda of Mentor.

November 10, 2021

I was meet with kind and professional person. He was knowledgeable and got the car I requested. More

by Happy shopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dotts
Report | Print
Nov 11, 2021 -

Honda of Mentor responded

Thank you for sharing your wonderful review of us here at Honda of Mentor. We are so pleased to read that you purchased the car you wanted. We appreciate and value your business.

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