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Honda of Mentor

Mentor, OH

3.7
342 Reviews

8555 Market St

Mentor, OH

44060

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Showing 342 reviews

January 16, 2022

Adam was extremely professional, knowledgeable and a pleasure to deal with. I also enjoyed the convenience of being able to pay online in advance of picking up my car. I also appreciate getting the ca More

by jon_kovatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Frankenberry, Scott Sandberg
Jan 16, 2022 -

Honda of Mentor responded

Hi Jon, your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at Honda of Mentor, we will be sure to keep up our timely services and courteousness.

January 15, 2022

Unfortunately I will not come back unless the employees wear masks when they are with a customer. Otherwise the work and service is the best! More

by CFox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer - perfect!, Scott Sandberg
Jan 17, 2022 -

Honda of Mentor responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your recent service experience. Please send me an email at gmason@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Greg Mason General Manager Honda of Mentor gmason@penskeautomotive.com

January 14, 2022

Dealer did the work quickly and correctly. Price was reasonable and I would to others. More

by Honda guy
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Jan 15, 2022 -

Honda of Mentor responded

Thank you for your positive feedback! Our Service Department at Honda of Mentor always aims to provide quality and efficient service to assist with your maintenance needs! Your recommendation is greatly appreciated, and Honda of Mentor looks forward to helping you with any auto-related needs in the future!

January 12, 2022

They do good work. Everybody there is nice. Service was fast. Need i say more? More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Robinson
Jan 12, 2022 -

Honda of Mentor responded

Hi, thank you for taking the time to leave a review for us at Honda of Mentor. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2022

I need it my car towed It went Honda and I had to called and set my car was there and I think I need a new battery and they took care of it several hours later but it was worth the wait. Service Department More

by Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Robison
Jan 12, 2022 -

Honda of Mentor responded

Hi Ann, We are pleased that our Service Department could get you back on the road and meet your expectations. Thank you for choosing Honda of Mentor and we hope to see you again.

January 12, 2022

Kevin Robinson was advisor who took care of me. He was very thorough n was sure my vehicle was running good. It was out warranty 2019 fit w only 15700 miles so got supervisor ok to cover expense. He went More

by Juliaivary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin ribinson advisir
Jan 12, 2022 -

Honda of Mentor responded

Hi there, We are happy that our Service Department took care of you and thank you for choosing Honda of Mentor. Please let us know if we can be of any further assistance.

January 12, 2022

Great cars, great staff. Easy to deal with. Clean friendly atmosphere. Will recommend to all my people. More

by Hemimann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Begam
Jan 12, 2022 -

Honda of Mentor responded

Hi there, Your satisfaction is very important to us, so we are happy that your experience was great. At Honda of Mentor we appreciate your recommendation and we look forward to seeing you again.

January 11, 2022

Appointment went fine. Dealer was also very good about keeping customers safe during this pandemic. More

by Barbarajacobs5877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Jan 11, 2022 -

Honda of Mentor responded

Hello! Thank you for sharing your feedback. We are glad to know our Service Team provided you with a safe environment during your service visit and took excellent care of you. We appreciate you and thank you for doing business with Honda of Mentor.

January 11, 2022

Scott Sandberg, Service Advisor, treated my wife and I with a warm greeting and total professionalism. A different experience compared with Spitzer Honda, where we previously took our vehicle for schedule More

by Bubba J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen, Scott Sandberg
Jan 11, 2022 -

Honda of Mentor responded

Hi there, We are pleased that our Service Department was professional and could meet your expectations. Thank you for choosing Honda of Mentor and we look forward to your next visit.

January 10, 2022

Always a reliable, pleasant, and efficient experience. Everyone there is working to help me get back on the road and that’s what I want and am willing to pay for! More

by EdL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Jan 10, 2022 -

Honda of Mentor responded

I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at Honda of Mentor. Come back and visit us any time, our Service Team will be glad to assist, as always!

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