Honda of Mentor
Mentor, OH
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Adam was extremely professional, knowledgeable and a pleasure to deal with. I also enjoyed the convenience of being able to pay online in advance of picking up my car. I also appreciate getting the ca pleasure to deal with. I also enjoyed the convenience of being able to pay online in advance of picking up my car. I also appreciate getting the car wash as part of the service. More
Unfortunately I will not come back unless the employees wear masks when they are with a customer. Otherwise the work and service is the best! wear masks when they are with a customer. Otherwise the work and service is the best! More
I need it my car towed It went Honda and I had to called and set my car was there and I think I need a new battery and they took care of it several hours later but it was worth the wait. Service Department and set my car was there and I think I need a new battery and they took care of it several hours later but it was worth the wait. Service Department rock More
Kevin Robinson was advisor who took care of me. He was very thorough n was sure my vehicle was running good. It was out warranty 2019 fit w only 15700 miles so got supervisor ok to cover expense. He went very thorough n was sure my vehicle was running good. It was out warranty 2019 fit w only 15700 miles so got supervisor ok to cover expense. He went extra step to help me outn u appreciate it. I am 78 yrs old n every penny counts. Thank you! More
Scott Sandberg, Service Advisor, treated my wife and I with a warm greeting and total professionalism. A different experience compared with Spitzer Honda, where we previously took our vehicle for schedule with a warm greeting and total professionalism. A different experience compared with Spitzer Honda, where we previously took our vehicle for scheduled services. At Spitzer Honda, the atmosphere wasn't warm and friendly. We wasn't greeted with a hello, a smile, or a thank you. Even the managers didn't make us feel welcome. So sad. Mr. Sandberg is our go to person for future service on our 2015 Honda Pilot. More
Always a reliable, pleasant, and efficient experience. Everyone there is working to help me get back on the road and that’s what I want and am willing to pay for! Everyone there is working to help me get back on the road and that’s what I want and am willing to pay for! More