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Honda of Mentor

Mentor, OH

3.7
342 Reviews

8555 Market St

Mentor, OH

44060

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Showing 342 reviews

January 30, 2022

Very helpful, especially since it was my appointment was the first since purchasing the car last summer. Too the time to explain everything. More

by janosko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Frankenberry
Feb 01, 2022 -

Honda of Mentor responded

Janosko, we are so pleased to read that our Sales Team took great care of you here at Honda of Mentor. We strive to provide our customers with the best service possible.

January 29, 2022

Always considerate, helpful and professional staff that provide prompt, efficient accurate and knowledgeable service for both of our vehicles. More

by Kdbidlack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Feb 01, 2022 -

Honda of Mentor responded

Thank you for sharing how considerate and helpful our team at Honda of Mentor has been. We're thrilled to have provided you with an efficient and knowledgeable service experience. Please have a great day and see you again for any other service needs!

January 28, 2022

The service department staff is polite, knowledgeable, explain their services, products, and prices well. The dealership is clean, comfy and perform services on schedule. More

by Esther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Feb 01, 2022 -

Honda of Mentor responded

Esther, we appreciate your kind words for our Service Team here at Honda of Mentor. We strive to provide our customers with the best service possible. We value your business.

January 27, 2022

I made an appt that morning and when we got there they already had the car warmed up and ready to go. The salesman and financial dept took very good care of us and we would definitely return! More

by rhenrich1983
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We also worked with Brian, Steve Orosz
Feb 01, 2022 -

Honda of Mentor responded

Hello, thank you so much for these kind words about our team here at Honda of Mentor.

January 27, 2022

Jennifer was very courteous and informative on the condition of my car. I appreciated the honesty that I don’t need new tires yet More

by loretta4mb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Domenech, Scott Sandberg
Feb 01, 2022 -

Honda of Mentor responded

Hello, thank you for taking the time to review our team here at Honda of Mentor.

January 25, 2022

It was my first time at Honda of Mentor. The attendant explained everything very well and my car service was fast. The service and waiting area was bright and clean! More

by surbanski72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Jan 25, 2022 -

Honda of Mentor responded

It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

January 22, 2022

The service department is very helpful and knowledgeable. I trust that they are fixing my car to the best of their ability. More

by jpzhada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Jan 22, 2022 -

Honda of Mentor responded

Honda of Mentor wants to thank you for the five star rating, we appreciate the comments regarding the visit!

January 21, 2022

Good service for replacement key and re-programming. I have no more to say about this. More

by jeopaskar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Jan 21, 2022 -

Honda of Mentor responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Honda of Mentor.

January 19, 2022

Great employees fantastic service department relatively easy to deal with easy to get to and polite reception More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Malinowski , Scott Sandberg
Jan 19, 2022 -

Honda of Mentor responded

Ron, we are pleased to read that our Service Team took excellent care of you here at Honda of Mentor. We value your business.

January 16, 2022

Adam Frankebberry is great took good care my car and is alway great with customers More

by Afhinchee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Frankebberry , Scott Sandberg
Jan 16, 2022 -

Honda of Mentor responded

Thanks for the great review! It was a pleasure to work with you, and we look forward to working with you again at Honda of Mentor.

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