Honda of Mentor

I have always received excellent service department at Honda of Mentor. I own a 2008 Honda Accord, I'm in the process of buying a 1994 Honda Del Sol. I asked Jernnifer of the service department if ther Honda of Mentor. I own a 2008 Honda Accord, I'm in the process of buying a 1994 Honda Del Sol. I asked Jernnifer of the service department if there was any way that they would look at the car for me to see if the car needed anything. I found out that Honda offers a 'used car inspection' for less than $100. Mark Hawthorne actually handled the scheduling of the inspection - he always takes excellent care of me and my vehicles. Now I have peace of mind i knowing that someone with Honda knowledge checked the car over and I know I can expect the same good service on that car that my Accord receives. This is my 5th Honda and one of the reasons that I stick with Honda - besides the fact that they make a great car, is the service department in Mentor. More

The sales staff was very informative about the car. I was not sure that I wanted to purchase the CRV but Kim and Joanie convinced me that it was the best car for me. I was amazed at how friendly and accomada not sure that I wanted to purchase the CRV but Kim and Joanie convinced me that it was the best car for me. I was amazed at how friendly and accomadating they were during the purchase of my vehicle. All employees at the dealership were friendly and helpful. More

josh was wonderful no pressure salesman, he was young and relatable to me and my husband. He had me laughing the whole time which makes the experience a lot less stressful. He offered us dinner since we were relatable to me and my husband. He had me laughing the whole time which makes the experience a lot less stressful. He offered us dinner since we were there late, and I was 8 mths pregnant. I would recommend him to any of my friends or family! More

Very professional and courteous. Great staff interaction. Nice waiting area. Work done in a timely manner. Thanx! Makes me want to return for future service. Nice waiting area. Work done in a timely manner. Thanx! Makes me want to return for future service. More

When we first entered the dealership Steve,the salesperson, we explained our situation and he was willing to help us. He proceeded to take our information, processed it. We are looking to down siz salesperson, we explained our situation and he was willing to help us. He proceeded to take our information, processed it. We are looking to down size in car and car payment. Well we offered to buy our car from us, what are we to walk home. He acted as if he was not willing to process our information to any other finance company, other then Honda Motor Finance. Well here we are two days later waiting for some sort of phone call to let us know what is going on, nothing. No Manager, Assistant Manager or any other person was willing to talk with us or even help. So all in all, I would not recommend this dealership to any person. More

Although new to Honda, Terry was very helpful and patient with me and my family. Once he becomes more acquinted with the company, I am sure that he will master the skills needed to be a great car salesmen at with me and my family. Once he becomes more acquinted with the company, I am sure that he will master the skills needed to be a great car salesmen at the best that he could do in helping us pick out a car and answer any questions that we had. More

Billy was very responsive, helpful, and courteous. We are long-time Honda of Mentor clients and would not go anywhere else for our vehicle needs. are long-time Honda of Mentor clients and would not go anywhere else for our vehicle needs. More

Tony is always so good to work with. He makes the purchase so easy. Great guy.He knows the cars and always explains everything. He makes you feel comfortable, not a pushy salesman. purchase so easy. Great guy.He knows the cars and always explains everything. He makes you feel comfortable, not a pushy salesman. More

We visited the Mentor dealership intending to pick up our new vehicle (2011 CRV). Bill Hickman was our salesperson and he made sure we understood our purchase conditions as well as our vehicle manuals and m new vehicle (2011 CRV). Bill Hickman was our salesperson and he made sure we understood our purchase conditions as well as our vehicle manuals and maintenance, warranty coverages. We were introduced to several members of the Mentor team and were made to feel valued as a customer and as a person by each of them. We would have no problem in dealing with this dealership in the future. We will recommend the Mentor dealership to our family, friends and co-workers. Well done team! Thanks.... Mel & Jim More

The sales representative was very knowledgable and worked with me to get me into the payment range I needed to be in. The financing options were very good. I love my new car!!!! with me to get me into the payment range I needed to be in. The financing options were very good. I love my new car!!!! More