Honda of Mentor

This was our first experience buy a Honda vehicle. We could not have asked for more friendly or knowledgeable salesman. He was very helpful and answered all of our questions. This is the first time we ar could not have asked for more friendly or knowledgeable salesman. He was very helpful and answered all of our questions. This is the first time we are leasing a vehicle and the experience was great. We have always been a true Ford family, but their service has gone downhill and the quality of their repairs was not up to par. The service department is a huge part of buying a car. We are very happy with our lease price. Our son also owns a Honda and we just sent one of our daughters to Tom and she purchased a new Pilot. It is a very friendly atmosphere. Honda will now have our business. More

My overall experience was fantastic. I received treatment like a queen, got the car I wanted for a great price and EVERYONE I came in contact with was nice, friendly and more than ready to help me. I am an e like a queen, got the car I wanted for a great price and EVERYONE I came in contact with was nice, friendly and more than ready to help me. I am an extremely happy and satisfied customer. More

Great experience with Honda of Mentor. The staff was very helpful to myself and my wife. Joanie was prompt with our questions and showed us all the models that we were interested in. very helpful to myself and my wife. Joanie was prompt with our questions and showed us all the models that we were interested in. More

Salesperson was very friendly and made experience very easy. Will recommend this salesperson and dealership to my friends, family and coworkers. Enjoying my new car very much easy. Will recommend this salesperson and dealership to my friends, family and coworkers. Enjoying my new car very much More

I came to Honda of Mentor to look at and perhaps purchase a Honda CR-V. Marty and Billy were extremely helpful. I thought I wanted to purchase. Billy talked to me about leasing vs purchasing and we decided a Honda CR-V. Marty and Billy were extremely helpful. I thought I wanted to purchase. Billy talked to me about leasing vs purchasing and we decided to lease. I wasn't sure about the color I wanted and Billy made sure that both of my color choices were available for me to see. He was very pleasant and cordial during the whole process. Everyone one we dealt with at Honda was pleasant and easy to talk to. It was an overall very pleasant experience. More

Dave took the time to help me find the right car. He went above beyond to give me all the options that were available to me for my purchase. He made the overall experience very pleasant and he was very went above beyond to give me all the options that were available to me for my purchase. He made the overall experience very pleasant and he was very knowledgeable about the product he was selling. More

I have to say that I had a wonderful experience at Honda. Our sales person John Gilday was awesome and if I could give him a higher rating than 5 I would. He went above and beyond for every part of the sale Our sales person John Gilday was awesome and if I could give him a higher rating than 5 I would. He went above and beyond for every part of the sale as well as finding me the color of car I really wanted. He spent time going over every feature of the car until I understood and I know if I need a repeat on instruction he will be there to assist! The Honda experience is one of satisfaction from the time you walk into the door until you drive your new car off the lot. We have bought 2 Honda's and leased 2 Honda's so far and had nothing but great follow up after sale and great service from the service department. Thank you very much for your wonderful customer service...keep up the great work! More

In January my wife and I drove from Toledo, Ohio to Mentor to purchase a Certified Used Honda Element. The intial experience was very good. The salesperson took time to answer questions over the phone Mentor to purchase a Certified Used Honda Element. The intial experience was very good. The salesperson took time to answer questions over the phone before we drove 2.5 hours. The dealership itself was large and clean. Since we had two children with us on the cold day we appreciated the indoor garage where we were able to look at the used car. And the Used Certified vehicle we looked at was very clean (and would be cleaned again upon purchase). Also, much of the other staff we dealt with indirectly was very friendly towards us and our young children. We are still very happy with the vehicle we purchased, and still impressed with how well detailed it was on receipt. Initially, we had some problems with our trade-in experience, but eventually the General Manager took the time to contact us personally to help bring a resolution to our issue. We both appreciate the time and effort taken to fix our issue, by Mr. Mullen. More

Kevin was great. He listened, didnt push us and made my wife feel that he understood what she wanted. I cannot praise him enough. Thanks wife feel that he understood what she wanted. I cannot praise him enough. Thanks More

Joanie was extremely friendly and easy to work with. She made sure I got the vehicle with exact specifications I was looking for (locally unavailable at the time), with all the additional accessories put on made sure I got the vehicle with exact specifications I was looking for (locally unavailable at the time), with all the additional accessories put on (a total of six). She did all of the above with speed and efficiency. She made everything so easy for me, even the price was the lowest of all the other Honda dealerships I spoke with. The Honda of Mentor dealership facility itself is also a thing of beauty and awe. Thanks not only to Joanie, but also to everyone else whose hard work created such a wonderful dealership and customer experience. It'll be very difficult, if not impossible, for me to get my next Honda from anywhere else! More