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Honda of Mentor

Mentor, OH

Overview
Reviews
Vehicles
3.7
342 Reviews
Call Dealership (440) 290-6017

8555 Market St

Mentor, OH

44060

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Showing 342 reviews

October 24, 2021

My wife and I use this dealership to service our vehicles. Scott Sandberg is fantastic! More

by Alr22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sandberg
Report | Print
Oct 25, 2021 -

Honda of Mentor responded

Hi there, Thank you for your positive review. We are thrilled to know you continually have great experiences with our Service Team. We appreciate your trust and we are looking forward to your next visit with us here at Honda of Mentor.

October 23, 2021

Tom D helped us a lot. Very happy with experience getting our new car , excellent More

by polcaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dotts
Report | Print
Oct 24, 2021 -

Honda of Mentor responded

Thank you for the positive review. We appreciate your business here at Honda of Mentor!

Oct 24, 2021 -

polcaga responded

Your welcome. We had a little road trip in our new Honda and it was wonderful using car play and all the alerts . Came in handy on freeways. Automatic truck opener was welcomed in handling my husband’s wheelchair! Love the car.

October 23, 2021

Good service and I trust them! I am a long time customer and will continue to be. More

by rsvellenga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Inman, Billy Begam, Scott Sandberg
Report | Print
Oct 24, 2021 -

Honda of Mentor responded

Thank you for the amazing review. Our number one priority is being sensitive to your needs. Come see us again when the time comes.

September 12, 2021

Tom answered all our questions. Friendly and efficient: he made leasing a new car a pleasurable experience. Nick made the paper signing chore a breeze. More

by jjr8952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Valentino, Tom Dotts
Report | Print
Sep 13, 2021 -

Honda of Mentor responded

Hi there, We strive to create a customer driven experience, so we are happy to hear that our Sales Department provided you a pleasurable experience. We hope that you enjoy your purchase and at Honda of Mentor we appreciate your business. Please know that we are always here should you need us.

September 01, 2021

Josh and Steve at Honda of Mentor was an excellent sales person and made sure we had everything we needed! Thanks also to John V. in the service department!! More

by Sinbad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Nagy, Steve Sanders
Report | Print
Sep 02, 2021 -

Honda of Mentor responded

Hi there, This is exactly what we like to hear, that our Sales Department ensured that you had everything you needed. We hope that you enjoy your purchase and thank you for choosing Honda of Mentor. We hope to see you again.

August 23, 2021

Tony V is the best salesperson! He responded to my online request immediately. He was not pushy, but helpful. He took his time showing me the car. Would recommend him to anyone looking to buy a new More

by jJan P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Valente
Report | Print
Aug 23, 2021 -

Honda of Mentor responded

Thank you for sharing your feedback with us! We are so happy to learn that you were treated to pressure-free and knowledgeable service. If Honda of Mentor can do anything else for you, don't hesitate to let us know.

August 08, 2021

Tony V made the buying experience a pleasure. He was friendly, knowledgeable and very professional. We love our Honda CR-V and highly recommend this dealership. More

by JenH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony V
Report | Print
Aug 09, 2021 -

Honda of Mentor responded

Thank you for your positive review, Jen! It is great to learn you are enjoying your new Honda CR-V. Come back and see us at Honda of Mentor anytime!

August 01, 2021

We started out at Audi. Not 1 person came out to even recognize us. And that is how we came to Honda of Mentor and happy. Tom worked with us from the start. The best salesperson we have ever had the plea More

by Dlj7793
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dotts
Report | Print
Aug 01, 2021 -

Honda of Mentor responded

Hi there, Thank you for your positive review. We are pleased to hear about your professional, informative and helpful experience with our sales team. We appreciate your recommendation and we hope you enjoy your new purchase. We are looking forward to welcoming you here at Honda of Mentor again for any future automotive needs.

July 25, 2021

Bryan Scalise was great to work with! Communication was top notch through the whole process. Easy to test drive vehicle all the way through finance and taking it home. More

by DIDONAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Scalise, Steve Orosz
Report | Print
Jul 26, 2021 -

Honda of Mentor responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, communicative and helpful experience with us here at Honda of Mentor. We are looking forward to your next visit with us for any of your future automotive needs.

July 21, 2021

Total lair all of them xxxxing xxxxxxxx Lied to me about the brakes lied to me about get the car registered just lied about everything that happened up there took him 2 months to pay off my vehicle because More

by John skufca
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don the lair , Steve Orosz
Report | Print
Jul 21, 2021 -

Honda of Mentor responded

John skufca , Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about the information you were given on your brakes, your registration, and anything else that did not meet your expectations. Can you please email me at gmason@penskeautomotive.com with your preferred contact information? I appreciate your time.

Jul 22, 2021 -

John skufca responded

I was told the pa registration would be easy to do just take take the paperwork to the notary and no problem!!xxxxxxxx!!!! Pa state law requires a paper title to complete the process i should've been told this by Steve, i can't drive the car because i am having such a problem getting the paper title this is ridiculous had been made aware of this i never would have bought the car, i asked about it also because I wanted to be sure that i could get it registered as soon as possible. As for the salesman don i asked him several questions about the condition about the car including the condition of the breaks and rotors. He made very clear to me the breaks and rotors where updated and in good condition, but the need replaced every one of them .so i cannot drive my 19,000 car .don the salesman was in such a hurry to complete the sale and was complaining about coming in on his day off that he wrote tha wrong finance information down for the payoff of my trade it took 53 days for the payoff to be completed im witch i received several harassing phone calls from the bank .. i am so sorry i ever got this car there ,today i hade to pay 300$ to purchase new breaks and rotors. Now i have to pay a mechanic to install them.. the worst car buying experience of my lifetime.!!!!!!

Jul 22, 2021 -

John skufca responded

John 412 956 5506

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