Honda of Mansfield

Pleased My husband and I are very pleased with the care and process and the staff. We walked in not sure what we wanted to purchase, and Mike Carroll was very My husband and I are very pleased with the care and process and the staff. We walked in not sure what we wanted to purchase, and Mike Carroll was very helpful in narrowing down and locating the perfect match for our families needs! More

"Happy Customer" Roni, dealership and customer service center has always been a good experience. This is my third car through this dealership and I will return again. Roni, dealership and customer service center has always been a good experience. This is my third car through this dealership and I will return again. More

Great Dealership I am a repeat long term customer of MMG, and I wouldn't consider buying from another dealership. They have great customer service, from beginner to e I am a repeat long term customer of MMG, and I wouldn't consider buying from another dealership. They have great customer service, from beginner to end. More

Great dealership great staff I would definitely recommend MMG to any of my family and friends! The people there are fantastic to work with.. Gary Byerly treated me with respect an I would definitely recommend MMG to any of my family and friends! The people there are fantastic to work with.. Gary Byerly treated me with respect and courtesy. More

Like every dealership should be! We took advantage of an early turn in of our 2014 Nissan Versa Note lease and thought we would get another Versa Note. However, after all was explain We took advantage of an early turn in of our 2014 Nissan Versa Note lease and thought we would get another Versa Note. However, after all was explained, we actually got a better lease of a 2015 Nissan Sentra. Our sales person was thorough, not at all pushy and answered or got an answer to all our questions and concerns. This dealership exemplifies what all dealerships should be in putting their customers first. Great service, pleasant waiting area and a service department that is pleasant, friendly and thorough. More

Fantastic Service!!! Heather Long was very knowledgeable and efficient in helping us find and purchase a first, used car for our daughter! We are very pleased with the veh Heather Long was very knowledgeable and efficient in helping us find and purchase a first, used car for our daughter! We are very pleased with the vehicle; it was very well maintained and runs superbly! Great customer service! More

Great experience from start to finish! This is my second Honda purchase from MMG. Roni, the salesperson was very knowledgeable and cared about what I wanted. Everyone we dealt with their wa This is my second Honda purchase from MMG. Roni, the salesperson was very knowledgeable and cared about what I wanted. Everyone we dealt with their was very professional and helpful. We will be going back again. More

"Professional buying experience!" I purchased a 2016 Honda Accord on 11-25-15 from Alli. Alli was very professional. It was wonderful to talk to a sales person that was very knowledgea I purchased a 2016 Honda Accord on 11-25-15 from Alli. Alli was very professional. It was wonderful to talk to a sales person that was very knowledgeable of the product. I would highly recommend Alli to my family and friends. Brad explained all financial documents and available after market products in a professional and thorough manner. I would recommend Brad. More

Excellent Purchasing experience! I purchased my 6th Honda, a 2016 Pilot, from Mansfield Motor Group after visiting various dealerships. Tracy Elrod was the best sales person I have e I purchased my 6th Honda, a 2016 Pilot, from Mansfield Motor Group after visiting various dealerships. Tracy Elrod was the best sales person I have ever worked with in all of my vehicle purchases. She was honest and genuine with an appropriate amount of follow up as I was making my decision. Tracy went out of her way to get the exact Pilot I wanted. The dealership was very fair with both the price of the car and my trade-in so I walked away feeling like I got a good deal without the hassle I have experienced at other dealerships over the years. The icing on the cake was when I went in to sign the paperwork. I thought that, with such a great sales experience, surely this was where it would get painful but nope it was a smooth process and the Finance gentleman I met with was extremely nice and efficient! I highly recommend MMG and will return the next time I am in the market for a car as well as will use their service department. More

Misleading price estimate & poor communications Written estimate for the services was $75 but the actual bill when I picked up the vehicle was $131. I wasn't called to explain the reason for the hig Written estimate for the services was $75 but the actual bill when I picked up the vehicle was $131. I wasn't called to explain the reason for the higher amount. When I voiced concern, they said it was a problem with their new tablets & nothing could be done. When I voiced more concern, the service adviser instructed the mechanic to remove the new air filter & dust filter. He told me that was the only way to lower the price down to their original estimate. I asked to speak to the service manager & was told repeatedly he was too busy to speak to me and no one else was available. The situation was handled very poorly. I have purchased vehicles there for 30 years & was never treated this badly. I do not intend to purchase cars there again. More