Honda of Mansfield

"Painless, pleasant and professional service" I was looking to lease a new vehicle and had been to several dealerships prior to calling MMG, I was given to Mike Carroll via phone and told him what I was looking to lease a new vehicle and had been to several dealerships prior to calling MMG, I was given to Mike Carroll via phone and told him what I was looking for and requested a price, within an hour Tom had gotten back with me giving me all the information I had requested and answering all the questions I had asked. Before committing to come to the dealership ( I live in another city) I told him I didn't want any surprises when I got there and he assured me there were none. Upon arrival Mike was there to greet me and show me the Honda Accord I was inquiring about . The entire experience was quick ,painless and very satisfying ( and no surprises ). I would highly recommend Mike and MMG to anyone based on my experience. More

Honda CR-V Purchased 2017 Honda CR-V after working with James Avila, very professional and knowledgeable with all the technology the vehicle offers. James made s Purchased 2017 Honda CR-V after working with James Avila, very professional and knowledgeable with all the technology the vehicle offers. James made sure I was comfortable with all the technology for the vehicle and assisted with pairing my iPhone with vehicle system. James followed through with phone call couple days after I drove off the lot to see if I had any questions he could answer for me. Promised to call again in week or so after I had more time to work with the technology to see if I had any questions. More

Professional staff, pleasant experience Initially dealt with Lisa on-line, set up an appointment for a test drive, salesman John Lowe was very knowledgeable and professional, and Gary went t Initially dealt with Lisa on-line, set up an appointment for a test drive, salesman John Lowe was very knowledgeable and professional, and Gary went the extra step to assist me after the sale. A very pleasant "no games" experience. The gentleman, whose name I don't recall, who assembled the paperwork and explained extended warranties etc., was very professional and helpful. More

The Bomb Dot Com I made a mistake last spring in switching to a smaller, leased vehicle. When I let Mike Carroll know about it, he worked very quickly to help me get o I made a mistake last spring in switching to a smaller, leased vehicle. When I let Mike Carroll know about it, he worked very quickly to help me get out of the lease and into a more comfortable car. I told him what I was looking for, and he hand-picked the perfect Honda for me. Thank you so much!!! More

We were sold on new car My husband and I needed a more reliable car with a baby on the way and new jobs so we decided to check out a car we were interested in. John Lowe help My husband and I needed a more reliable car with a baby on the way and new jobs so we decided to check out a car we were interested in. John Lowe helped us and let us test drive the car we were interested in. While we initially went in just to look, we knew we couldn't leave without buying the car we chose! John was super helpful answering all our questions about financing and helping us pick the package for a new car that best suited our needs. More

ABOVE AND BEYOND James Avila went above and beyond for my wife and I by searching for a Burgundy Honda Accord. He searched all dealerships in Ohio and was not able to James Avila went above and beyond for my wife and I by searching for a Burgundy Honda Accord. He searched all dealerships in Ohio and was not able to find one. So he continued his search into Pennsylvania and found one! He went through all of the options on the vehicle and wanted to make sure that we felt comfortable with it. He actually called me while he was on vacation to let me know that our car was available after the Polycoat was put on. Most people want to get away from work while on vacation. James has gone above and beyond for us. I would recommend him to anyone! More

Great experience I haven't picked up car yet but my experience with working with Heather Long has been great. I will be picking up my car when I return from vacation. I haven't picked up car yet but my experience with working with Heather Long has been great. I will be picking up my car when I return from vacation. More

Late Night Car Buying We stopped in after dinner time on a Monday night. Our dinner plans had been ruined, so why not buy a car!? Mike Carroll was great to work with. He We stopped in after dinner time on a Monday night. Our dinner plans had been ruined, so why not buy a car!? Mike Carroll was great to work with. He was very familiar with all of the cars we looked at and showed us the features of each. The car we purchased, 2017 CRV EXL, is actually the first brand new car that we've bought in our 17 years of marriage. To tell you that my nerves were on end would be an understatement. Mike understood, worked with us until we felt comfortable with the deal, and then walked us through the process. A very good experience and a great product. More

My afternoon with Karen at MMG. I stopped to pick up some information about trading for a new car. Then go home a study the book & pictures. Karen is a great sales person. She know I stopped to pick up some information about trading for a new car. Then go home a study the book & pictures. Karen is a great sales person. She know her cars well & can answer your questions. More

Very smooth process Phil was an excellent salesperson, he listened to our preferences and directed us to the best deal for us.No pressure, just sound, knowledgeable facts Phil was an excellent salesperson, he listened to our preferences and directed us to the best deal for us.No pressure, just sound, knowledgeable facts and advice. More