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Honda of Manhasset - Service Center

Manhasset, NY

4.5
689 Reviews
Call Service Center (516) 543-6181

689 Reviews of Honda of Manhasset - Service Center

Sort by
August 04, 2024

Easy to make an appointment, comfortable waiting room and brief wait, everything taken care of More

by FALK.JB
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Vinny DeMaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 04, 2024

Edgar did not address my concerns. Valet smoking in front of service door. Other valet vaping inside of service office. More

by shawn.masia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar
Report | Print
Aug 18, 2024 -

Honda of Manhasset responded

We are sorry to hear about your negative experience. We would like to understand more about what went wrong so we can address the issues. Please feel free to reach our Manager at VincentV@titanmotorgroup.com so we can make things right. Thank you for bringing this to our attention.

August 04, 2024

Great service and provides rides to LIRR station. However facility needs an upgrade and improve WiFi speed. More

by zdemarchi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackney McDonnell
Report | Print
Sep 20, 2024 -

Honda of Manhasset responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2024

Outstanding customer service provided by David Banks! Kept me informed through out the repair process More

by SALVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Honda of Manhasset responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2024

The under engine shield was remove and not replaced. Maintenance items were recommended I.e. CVT fluid and rear differential, to be flushed and refilled. They were both at 70% life according to the veh More

by mmaccardo
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Banks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Honda of Manhasset responded

We are sorry to hear about your negative experience. We would like to understand more about what went wrong so we can address the issues. Please feel free to reach our Manager at VincentV@titanmotorgroup.com so we can make things right. Thank you for bringing this to our attention.

July 31, 2024

The idea of you charging 4 % for credit cards or debit cards. Should be told to people when making an appointment. Especially debit cards, More

by cantonjuana55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vinny DeMaggio
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Banks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mulkey
Report | Print
Aug 18, 2024 -

Honda of Manhasset responded

We are sorry to hear about your negative experience. We would like to understand more about what went wrong so we can address the issues. Please feel free to reach our Manager at VincentV@titanmotorgroup.com so we can make things right. Thank you for bringing this to our attention.

July 31, 2024

Adolfo and Danny were very nice and extremely understanding. They took the time to listen to my concerns and get me what I wanted. I recommend Adolfo and Danny. More

by elizabetholsen93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny So
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adolfo Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Farley , Russell Archer
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Sep 20, 2024 -

Honda of Manhasset responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2024

Great staff, the wait is reasonable. Great coffee and friendly staff at Manhasset Honda. Will definitely go back for future services. More

by lucy.chan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny DeMaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Mulkey
Report | Print
Sep 20, 2024 -

Honda of Manhasset responded

Hi Lucy.chan1, thank you for taking the time to leave a review for us at Honda Of Manhasset. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2024

Very easy to make the appointment and very quick and easy getting the service done More

by LADYG929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Honda of Manhasset responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 18, 2024

Service people very helpful, courteous and knowledgeable. They resolved my issues to my great satisfaction. Special kudos to Vince DiMaggio. More

by LARRYJACOB516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny DeMaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Honda of Manhasset responded

Larryjacob516, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

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