Honda of Manhasset - Service Center

Kelly is very efficient, professional and friendly. she gives the best of adcice when it comes to customer service. I'll do business with her at this dealership at anytime. gives the best of adcice when it comes to customer service. I'll do business with her at this dealership at anytime. More

The crew at the Service Departmewnt has maintain my 2005 Honda Accord for the last years and 107000 mils for my complete satisfaction.The crew is very friendly and helpfull especially Mr. Joe Pullela who wa Honda Accord for the last years and 107000 mils for my complete satisfaction.The crew is very friendly and helpfull especially Mr. Joe Pullela who was very helpfull during my last visit at Honda Manhasset Service department. The quality of service provided by Mr. Pullella, makes me want to buy a Honda as my next car. More

I live in queens and used to work near by. I recently went to another Honda dealership in queens and was very disappointed in the care I was given by them. So I drive out of my way just to come to this d went to another Honda dealership in queens and was very disappointed in the care I was given by them. So I drive out of my way just to come to this dealership for all my service repairs. Especially when you have friendly and courteous employees like Ms. Kelly Cooper. I do wish that we could schedule appointments. I do like the added valet service that you provide at this location. More

I really enjoy going to Honda in Manhasset, Cause it's parking for Service is spacious and the hospitality, friendliness of the workers is very pleasant! Where the customer doesn't mind spending money and parking for Service is spacious and the hospitality, friendliness of the workers is very pleasant! Where the customer doesn't mind spending money and being patient waiting! I usually take a walk to the shopping area not far away. Honda of Manhasset services cars excellent and will try to meet your financial budget! I would recommend anyone to go to Honda in Manhasset First! More

I have purchased 2 cars from Honda Manhasset and would never take them anywhere else for service. The work is always done right the first time. I have never had to bring either car back to have a problem never take them anywhere else for service. The work is always done right the first time. I have never had to bring either car back to have a problem corrected and in 13 years neither car has ever broken down on the road. More

We love Kelly she is very sweet and knowledgable. Also mike the manager is great and has great customer service skills . We live Honda !! Won't go anywhere else! Here for 15 years mike the manager is great and has great customer service skills . We live Honda !! Won't go anywhere else! Here for 15 years More

My overall experience was great. I was in and out very quickly.I went in for an oil change and they found that I had a nail in my tire which was fixed. quickly.I went in for an oil change and they found that I had a nail in my tire which was fixed. More

Brought in a 2005 Honda Odyssey due to a recall on brake fluid container seal. They performed the service on this recall and one on a power steering pump I didn't know about. Shortly after I dropped off fluid container seal. They performed the service on this recall and one on a power steering pump I didn't know about. Shortly after I dropped off the car they called me to tell me the car needed shocks, brakes, and a change of the timing belt which also entails changing the water pump and tension stabilizers. The quoted price for the repairs was approximately $730 for brakes and shocks and another $1285 for the timing belt et al. I questioned the need for brakes as I had them redone about a year ago and did less than 10K miles on them. I also asked if they meant struts rather than shocks as I had a repair done less than a year prior on a strut that was discovered by a Honda dealer after an accident. I knew the timing belt had to be replaced as the car has about 102K but the price quoted was higher than what I had seen on the internet. I didn't have the work done and picked up the car after the recall work was completed, assuming they actually did it, and took the car to a local mechanic I trust. He kept the car for about an hour, checked the brakes and the shocks and called me back. They were fine and he said he'd do the timing belt, water pump, and tension stabilizer replacement when I bring it back for inspection next month and it would cost around $700 but he'd have to keep the car for a day. Labor rates at the dealer are $105/hr., significantly higher than the rates charged by other garages. I am suspicious about the trustworthiness of the service dept. at this dealer. More

I bought a car from Honda Manhasset in September. My salesman, Brian really went out of his way to make my purchase a great experience. This morning, I went in for my first oil change and there was a salesman, Brian really went out of his way to make my purchase a great experience. This morning, I went in for my first oil change and there was a mistake with the bill. I didn't have time to resolve it on the spot because I had to get to work. Before hearing my complaint about the bill, Chris Thierrin called to inform me he was crediting my account and apologized for the error. Everyone makes mistakes, it's part of life, but what sets good businesses apart from bad ones is how they deal with problems once they occur. Honda Manhasset met or exceeded all my expectations and I have had nothing but good experiences with them. I highly recommend them for sales and service and I know they will bend over backwards to keep my business, because they have, repeatedly. More

I was gald to see that the service rep,Phil, from a local Toyota dealership had move to Honda Manhasset. My experiences dealing with Phil are always courteous and professional. He is honest and sincere in Toyota dealership had move to Honda Manhasset. My experiences dealing with Phil are always courteous and professional. He is honest and sincere in his approach to customers and accomodating. Service reps are often rude and rigid but Phil is refreshing in his approach. He takes the time to make the customer feel respected and satisfied with the service being provided. Thank you and keep up the good work. More