Honda of Manhasset - Service Center

Lillian Hamilton Service Advisor I'd like to particularly call out Lillian Hamilton Service Advisor. On two separate occasions, I found her to be very professional and courteous. Nor I'd like to particularly call out Lillian Hamilton Service Advisor. On two separate occasions, I found her to be very professional and courteous. Normally, shop personnel are strictly businesslike. Lillian's professional demeanor was sincere and seemed genuinely interested in answering all questions. When I explained I had a dealer warranty through another Honda dealership, Lillian took the initiative calling the other dealer to verify my warranty. Today, she offered a complimentary 10% discount off my service. Lillian is the type of person whose people skills should train the trainers. I've been to this dealer in the past and found them to be anything but professional or courteous. Lillian is a very welcome change. More

Outstanding service I called my original dealership Glen Cove LI and I called Hillside honda both places I had to go through wait time and still couldn't get my answers. I called my original dealership Glen Cove LI and I called Hillside honda both places I had to go through wait time and still couldn't get my answers. Then I called advantage Honda in Manhasset LI and the courteous service I got was extraordinary, On the phone was Miss Leah who was not only polite but very pleasant and answered very professionally, gave me the price of service and told me politely to wait for the parts person to get parts price. I then decided to go there and when I was there I was amazed to see very nice people and a lot of mechanics. Seemed like everyone knew what they were doing and being nice and polite to customers. At desk was helped by Michael Oneill another fine professional. The whole staff was very joyful while taking care of there customers. I definitely will go there from now on. More

Such a pleasant experience I had an oil change done this morning(Feb 20, 2016) I was out in one hour What made my experience so pleasant was Lillian Hamilton Lillian has such a I had an oil change done this morning(Feb 20, 2016) I was out in one hour What made my experience so pleasant was Lillian Hamilton Lillian has such a lovely personality When I was done, she carefully explained everything that was done to my car I'm so glad Lillian works at Advantage Honda She is a gem! More

Repair for insurance claim I called service department and was connected with Lillian Hamilton as my customer service rep. From the minute we spoke on the phone Lillian made eve I called service department and was connected with Lillian Hamilton as my customer service rep. From the minute we spoke on the phone Lillian made every step of the process easy. Lillian was in constant contact with me through the whole process and updated me on any issues with my insurance company. She was quick to respond to my insurance to make sure all paperwork they required was processed and returned quickly. Lillian even called me on her day off to a sure me the process was moving along. I would recommend any one going to Advantage Honda for repairs ask for Lillian as your customer service rep. You will not be disappointed. More

Excellent Customer Service, Wonderful Service Personnel I recently had the unfortunate experience with my new car requiring unscheduled service for a mechanical failure requiring a tow. The service staff w I recently had the unfortunate experience with my new car requiring unscheduled service for a mechanical failure requiring a tow. The service staff was excellent and went above and beyond in ensuring my satisfaction. This is the third time I had been to this dealer for service , and each time is better than the last. After dealing with some other Dealerships within the Atlantic Group with a previous vehicle many years ago and receiving unsatisfactory service I was reluctant in purchasing from another Atlantic Auto Group Dealer. I decided to give Advantage Honda a chance and I am so Glad I did. Thank you Lily for your wonderful service and compassion. This dealer is excellent, from sales to service, and I would not hesitate to refer others. More

Professional and courteous Came in to service car because of an engine noise. Had no appointment, but service was timely. Technician found the issue quickly and went out of thei Came in to service car because of an engine noise. Had no appointment, but service was timely. Technician found the issue quickly and went out of their way to explain what the problem was. The advising staff was courteous. No complaints. Would come here again. More

amazing My experience here was great. It was easy to make an appointment and the service was quick. Lillian Hamilton greeted me with a smile and was extremely My experience here was great. It was easy to make an appointment and the service was quick. Lillian Hamilton greeted me with a smile and was extremely friendly and helpful. I would definitely recommend. More

Great Customer Service I had some issues with the service and the service Manageress Ms. Mary quickly responded to an issue I had with one of the services which I got don I had some issues with the service and the service Manageress Ms. Mary quickly responded to an issue I had with one of the services which I got done and resolved it in no time. Excellent service Ms. Mary and I really appreciate the good service and please keep up the good work More

Excellent Service I went to Advantage Honda to get my airbag replaced, and I met Lillian, who efficiently helped me. She was very clear and made sure I understood the p I went to Advantage Honda to get my airbag replaced, and I met Lillian, who efficiently helped me. She was very clear and made sure I understood the process, and she was very friendly and approachable. When I had questions, she answered them right away, with a smile. More

Good Customer Service Good customer Service. The associate who assisted me was very helpful and explained all the details to me very well. She also made suggestions to impr Good customer Service. The associate who assisted me was very helpful and explained all the details to me very well. She also made suggestions to improve my experience. Thank you. More