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Honda of Manhasset - Service Center

Manhasset, NY

4.5
740 Reviews

740 Reviews of Honda of Manhasset - Service Center

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August 17, 2021

Manny was extremely helpful and understood what I needed help with for my car. I picked up my car in no time and everything went so smoothly! More

by C68514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 17, 2021 -

Honda of Manhasset responded

We are delighted that Manny took great care of you and your vehicle during your recent visit! It is our pleasure to assist you in any way possible. Thank you so much for your 5-star review! We hope to see you again the next time you are in need of automotive service.

August 12, 2021

The "Offensive Attitude" and "Chronic Mis-behavior" of ALEX at the "Parts division" is QUITE INFAMOUS. However, LOU at the Parts division is very helpful and responsible !! Ever since the Empire Aut More

by UNIVERSE_123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ALEX, Joe Randazzo, Alex Schneider
Aug 13, 2021 -

Honda of Manhasset responded

Hello, Thank you for sharing your comments with us on your service experience and we do apologize for the treatment you received from our staff. We expect all our customers to be treated with respect and professionalism when visiting our dealership. Again, our apologies. We would like to assure you that we take each of our guests experiences seriously and would like to speak to you to see how we can help resolve your concerns. Please contact our service manager, Vince Torres at 516-543-6181 and he will be happy to address this with you.

August 10, 2021

Friendly customer service fast and reliable. Great communication skills.and ready smile made the experience even better than I expected. More

by Lijukuriakose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Aug 11, 2021 -

Honda of Manhasset responded

We greatly appreciate your wonderful review! Providing quality and efficient services is so important to us, and we are so glad that our team could meet your satisfaction. We hope to continue serving you and your automotive needs for many years to come! We wish you the safest of travels until we meet again.

July 24, 2021

Whoever changed the oil in my Civic did not attach the engine splash shield with all the bolts, causing it to sag and get damaged More

by jdrake1150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Alvarado
Aug 08, 2021 -

Honda of Manhasset responded

Hello, I am sorry to hear that you were unhappy with your service, and apologize for issues that occurred after the service to your vehicle. If possible, please contact Vince Torres at 516-543-6181 or vtorres@eagny.com he will be glad to address your concerns directly. Thank you.

July 24, 2021

Back to service when turn AC on have vibration sound near climate control side, they tell AC compressor need to adjust!!!! every un-professional!!!!!N/G More

by kennylin68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Jul 25, 2021 -

Honda of Manhasset responded

Dear Kenny, Thank you for your feedback. We are very sorry that you didn't have a positive experience with our service department and to hear of your ongoing issue with the air conditioner. We would like to discuss this with you. Please contact Joe Randazzo at 516-543-6181 or jrandazzo@eagny.com and he will be glad to address your concerns directly.

June 29, 2021

Thank you so very much awesome service everything was quick was in and out appreciate everything which I do for you Manny everything I ask for Manny make sure he helps me and he gets everything done for More

by christopherjustin94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Vincent Torres
Jun 30, 2021 -

Honda of Manhasset responded

Christopher, Thank you so much for this wonderful review! We are so glad that Manny provided you with top-notch service and got you and your automotive needs efficiently taken care of. Manny will be honored to hear that you deeply value his assistance. It is our pleasure to serve you in any way possible, and we hope to continue to serve you for many years to come. We wish you safe travels- on behalf of the entire team.

June 26, 2021

Service was very friendly. I was told how long it would take & they kept on schedule which was greatly appreciated. More

by A.Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan El-Nawasani
Jun 28, 2021 -

Honda of Manhasset responded

Thank you for taking the time to share this positive review! Providing top-quality service is so important to us, and we are thrilled to hear of your satisfaction. Please drive safely, and do not hesitate to let us know if we may be of further service to you and your automotive needs in the future.

June 24, 2021

Manual Herrera he was very helpful to me everything when I ask he always try his best to get it done to make sure everything is working I really do appreciate him and I appreciate the service love the servi More

by christopherjustin94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel herrera , Vincent Torres
Jun 24, 2021 -

Honda of Manhasset responded

Christopher, Thank you for taking the time to share this positive review! We are so glad that Manuel could be of service to you and make your visit an all-around success. It is our pleasure to assist you in any way, and we hope to continue to serve you and your automotive needs for many years to come. We wish you the safest of travels- on behalf of the entire team.

June 22, 2021

Always a pleasant and productive experience here! The staff rock :) More

by Renai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Jun 23, 2021 -

Honda of Manhasset responded

Renai, Thank you so much for this positive review. We are so happy that our staff always provides you with a great overall experience. We are pleased to hear of your satisfaction. Please drive safely, and do not hesitate to let us know how our team may serve you again.

June 22, 2021

Service Advisor Manuel Herrera unhelpful when tech issue could not be resolved, rudely advised us that we can take our business elsewhere More

by mmk3261
Recommend Dealer
No
Employees Worked With
Manuel Herrera
Jul 07, 2021 -

Honda of Manhasset responded

Hello, I am very sorry to hear you were dissatisfied with your service experience, and apologize that we could not resolve your issue with your vehicle. If you would like to further discuss your service visit, please contact Vince Torres at 516-543-6181 or vtorres@eagny.com he will be glad to address your concerns directly.

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