Back

Honda of Manhasset - Service Center

Manhasset, NY

4.5
740 Reviews

740 Reviews of Honda of Manhasset - Service Center

Sort by
November 24, 2021

Brought my car in to get a new key for the one I had lost. (Had a guarantee so all was good.) Despite of the amount of customers there, they were swift. My wait time was shorter than I expected. My seco More

by Delilahmariaalvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado
Nov 29, 2021 -

Honda of Manhasset responded

Delilah, Thank you for sharing your positive experience! We are so glad that Jeffrey could get your automotive needs swiftly taken care of. It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope that you do not hesitate to give us a call if we may ever be of further service to you in the future.

November 06, 2021

Great experience overall Manny was great helped me fix an issue that was started at another service center. More

by Jsimms0574
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Nov 08, 2021 -

Honda of Manhasset responded

Thank you for your 5-star rating! We are so glad that Manny could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 23, 2021

Watch out for unauthorized work . Went in for inspection and was charged over $900. for unknown work. Wife felt intimidated and was told they do not accept credit cards? requiring a check. Not a place to d More

by JWALTREED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian
Oct 24, 2021 -

JWALTREED responded

Asked for invoice but have gotten a run around. No invoice, no cooperation

Oct 27, 2021 -

Honda of Manhasset responded

Hello, Thank you for sharing your comments with us on your service experience. We do apologize for any miscommunication on the costs for the service the was done on your vehicle. We would like to speak to you to see how we can resolve your concerns. Please contact our service manager, Vince Torres at 516-543-6181 and he will be happy to assist you.

October 19, 2021

I had the pleasure of dealing with Stephanie Contello. She kept me apprised of what was happening with realistic estimates of the time it would take. This dealership diagnosed a problem that my local repa More

by sglbordi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Contello
Oct 20, 2021 -

Honda of Manhasset responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are delighted that Stephanie's efforts met your satisfaction. It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in your visits to come. Safe travels!

October 18, 2021

Addressed concerns, fast, efficient and friendly service…..A+ for listening to customer and accomplishing all car concern/maintenance service. Will return for the water pump replacement on drive More

by Crisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian at service dept
Oct 19, 2021 -

Honda of Manhasset responded

Thank you so much for your 5-star review! Your safety and satisfaction are our utmost priorities, and we are delighted that Christian could ease your concerns and get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We look forward to continuing to provide you with our best care in your visits to come. Safe travels!

October 12, 2021

Efficient and professional service! Oil change and NYS inspection both done in under an hour, thank you! More

by GregW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Oct 13, 2021 -

Honda of Manhasset responded

Greg, Thank you so much for your positive review! Providing quality and efficient service is always our goal, and we are glad that our effort could meet your satisfaction. We thank you for confiding in us with your automotive needs, and we hope to see you again the next time your vehicle is ready for service.

October 12, 2021

A customer service model that I would be glad to see followed by every company. Just keep doing what you're doing. More

by max9a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Contello
Oct 13, 2021 -

Honda of Manhasset responded

Thank you for taking the time to leave us this 5-star review! We are so glad that Stephanie provided you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 12, 2021

Manual Herrera took care of me while at the dealership. He was very friendly. I was in and out in no time. It was great talking to a Fellow Star Wars fan. More

by WebbStephanie25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manual Herrera
Oct 13, 2021 -

Honda of Manhasset responded

Stephanie, Thank you for leaving Manual this positive review! We are pleased that he provided you with exceptional care throughout your visit! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future.

October 11, 2021

Professional from the moment in drive in to the moment I drove away. Will continue to use them. More

by Mlabanca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Oct 12, 2021 -

Honda of Manhasset responded

Thank you so much for your wonderful review! We are o glad that our team could provide you with the quality service that you so much deserve! It is an honor to have your confidence and loyalty. We look forward to continuing to provide you and your vehicle with our best care in your visits to come! Safe travels!

September 30, 2021

The service was very good and the gentleman was very patient. This is ridiculous harrassment More

by arundell9
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado
...
35
...