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Honda of Manhasset - Service Center

Manhasset, NY

4.5
740 Reviews

740 Reviews of Honda of Manhasset - Service Center

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August 30, 2023

First off the person who I spoke with, Jessica Mulkey, was professional and knowledgeable. I have been working with Honda for years and she tops the list. In addition, the work was done rapidly and prec More

by GTHANGNY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jessica Mulkey
Nov 12, 2023 -

Honda of Manhasset responded

Hi Gthangny, thank you for taking the time to leave a review for us at Honda Of Manhasset. We're happy we could meet your expectations! Gthangny, thanks for taking the time to leave a review.

August 29, 2023

Very nice and courteous people. Especially Richard D. who went out of the way to accommodate me and made the whole experience a breeze. Much appreciated and many thanks!!! More

by cohen.dimitri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard DeLeo
Nov 12, 2023 -

Honda of Manhasset responded

Cohen.dimitri, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out to us if there's anything more we can do!

August 27, 2023

As usual great service and helpful advice. I know why I go to Honda - like the cars they’re the BEST. More

by ESCHENAUER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado
Nov 12, 2023 -

Honda of Manhasset responded

Eschenauer1, thanks for your praise and kind comments about our team. Eschenauer1, thanks for taking the time to leave a review.

August 26, 2023

Met Jessica for the first time and she was really Friendly and informative. Thank you More

by YULISSAM503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 12, 2023 -

Honda of Manhasset responded

Yulissam503, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda Of Manhasset. We hope you have a great day!

August 26, 2023

I brought my car in with dashboard lights giving me all sorts of warning about the fuel injector. I have a full warranty. They checked the car, said rodents had caused damage and asked me for $2,850 to re More

by SQUIGLEYCFP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Alvarado
Nov 12, 2023 -

Honda of Manhasset responded

Squigleycfp, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.

Nov 12, 2023 -

SQUIGLEYCFP responded

I responded privately already and have not heard from anyone despite filing a formal complaint with Honda and with the manager of Manhasset. I am still waiting for a call back...

August 22, 2023

They were all very friendly starting with the greeter outside who took my info and car. Very helpful and knowledgeable. More

by IGGY2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado
Nov 12, 2023 -

Honda of Manhasset responded

Iggy2727, thank you so much for the positive review! We can't wait to see you again, have a great day.

August 18, 2023

I was recommended thousands of dollars of service on a side report, not on the multipoint vehicle inspection checklist. So I went to another Honda service center and all they said I needed was new tires. More

by KAABT23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica mulkey
Nov 12, 2023 -

Honda of Manhasset responded

We are disappointed to hear that you did not have a more positive experience with us at Honda Of Manhasset. If you are willing to give us another chance, please contact our service manager Vin DeMaggio - vind@titanmotorgroup.com so we can understand your situation better in order to try and turn your experience around. Thank you, Honda Of Manhasset

August 16, 2023

From the moment I pulled up staff was attentive and friendly . Service advisor was professional and helpful . Quick service . More

by VETWRAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor I dealt with was Rich
Nov 12, 2023 -

Honda of Manhasset responded

Vetwrap, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

July 13, 2023

Needed an inspection for my car. My car failed due to an old filter but I never had a check engine light. They said the could fix it for $1000. I left and took my car to another mech More

by Not fooled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich
Jul 19, 2023 -

Honda of Manhasset responded

Hello, Thank you for your review and for bringing this to our attention. Were very sorry to hear of your comments. We would like the opportunity to speak to you on your review to see what happened. Please contact Christian Coello at 516-543-6181 or at ccoello@eagny.com. Thank you!

July 13, 2023

Easy to make appointment, easy to check in and work done well and on time as promised. More

by Reits313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Jul 13, 2023 -

Honda of Manhasset responded

Thank you so much for your 5-star review! It is always our goal to ensure our guests' experiences are as seamless as possible, and we are pleased that your recent visit with us met your satisfaction. We appreciate your business. Please be sure to give us a call if there is anything more that our team may help you with!

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