Honda of Manhasset - Service Center

The service experience was very satisfying, and they are very fast. I recommend Empire Honda for Honda fans! very fast. I recommend Empire Honda for Honda fans! More

The service was very good. I did not have to wait long to talk to a service representative. Also was able to order a part with no issues. thanks I did not have to wait long to talk to a service representative. Also was able to order a part with no issues. thanks More

Convenient hours, very professional and polite staff, excellent service over all. Will definitely return. Thank you. excellent service over all. Will definitely return. Thank you. More

T H A N K Y O U S O M U C H E V E R Y O N E O N E More

Came in for a routine oil change on my car. Came back out with a very scuffed and scratched rim. Alerted a manager to which he looked at the car, agreed to fix and address the issue, shook ha Came back out with a very scuffed and scratched rim. Alerted a manager to which he looked at the car, agreed to fix and address the issue, shook hands as part of the deal. Come the next day, I get a phone call from the same manager advising they will not fix. What kind of business transaction where you agree to terms, then back out? What happened to customer service and keeping the customer happy, and being accountable for the issue that was caused? Very unhappy with the professionalism and how the situation was handled. More

Jeremy was very helpful and knowledgeable and took care of my car quickly and satisfactorily. He did a great job! of my car quickly and satisfactorily. He did a great job! More

New tire that was put on did not fix the problem I had with leak. I had requested a couple of times to check the rim before replacing the tire. Tire was low within 50 miles. I assume tire was replaced f with leak. I had requested a couple of times to check the rim before replacing the tire. Tire was low within 50 miles. I assume tire was replaced for no reason. Up charge on credit card was unexpected and I was not notified before I brought the car in. I was left with no choice but to pay the up charge . This is not a reasonable business practice for car serving . Customers should not be expected to walk around with hundreds (maybe thousands ) of dollars in their pocket. Checks are not the norm in 2023. You must notify customers of the policy before they bring the car in . Service manager was helpful and friendly a work was completed timely. More

Service dept was excellent Oil change was very quick The Rep was great as he called me when the care was ready as promised Rep was great as he called me when the care was ready as promised More

Excellent service. It was quick and everyone at the place is super friendly and welcoming. It was quick and everyone at the place is super friendly and welcoming. More

Richard was courteous and professional and tried to get me out as soon as possible, some repairs were suggested I do on my next visit during the inspection I came in for. Even though it didn't affect the i me out as soon as possible, some repairs were suggested I do on my next visit during the inspection I came in for. Even though it didn't affect the inspection I had the repairs done to avoid doing them another time. More