Back

Honda of Manhasset - Service Center

Manhasset, NY

4.5
740 Reviews

740 Reviews of Honda of Manhasset - Service Center

Sort by
January 19, 2024

I had to wait for a simple oil change and the person told me that I had to pay didn’t know that I had warranty on my car no a great customer service More

by dewinmedrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vinny DeMaggio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Honda of Manhasset responded

Dewinmedrano, it's upsetting to hear that your experience was anything but stellar. If you are willing to give us another chance, please reach out to us at 516-487-8900 to speak to our manager directly. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 18, 2024

I was very pleasantly greeted, it was suggested I get an oil change as well the recall service. I was promised my car within the hour and it was ready in 40 mins (which was a wonderful surprise). The valet More

by tarabelle80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Honda of Manhasset responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 16, 2024

Staffs are very friendly and get the job done very efficiently. Would always come here for service More

by R.DONG1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny DeMaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hepburn, Rich Deleo, Jessica Mulkey
Jan 20, 2024 -

Honda of Manhasset responded

We are very happy to have provided you with such a positive experience! Hi R.dong1207! We're so happy we were able to help you out! We hope to see you soon!

January 16, 2024

Brought in car for new rear brakes. Was assisted by Mr. David Banks who suggested I also replace the rear rotors. He brought me to my car to show me their condition. I asked if they cou More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Honda of Manhasset responded

Hi Frank, thank you so much for your positive comments about Honda Of Manhasset! We can't wait to see you again, have a great day.

January 15, 2024

Jessica was fantastic. She was super knowledgeable about the car. Awesome communication she is the best person I’ve ever worked with at Honda. More

by gcgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mulkey
Jan 20, 2024 -

Honda of Manhasset responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 12, 2024

Jeremy is great as a service advisor. Very professional . I will always ask for him More

by roni22054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hepburn
Jan 16, 2024 -

Honda of Manhasset responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 12, 2024

I had no appointment and a was helped right away, I was explained everything and took care of my car right away and it was ready in about an hour. I’m very happy with the service More

by aniteb5791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Hepburn
Jan 16, 2024 -

Honda of Manhasset responded

Aniteb5791, we are glad we could help!

January 05, 2024

Jessica was cheerful and professional wish we all could be so courteous in our daily lives… AI is interesting More

by J.FITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny DeMaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hepburn, Rich Deleo, Jessica Mulkey
Jan 16, 2024 -

Honda of Manhasset responded

Hi J.fitz! We're so happy we were able to help you out!

January 04, 2024

My experience was very good. . Rich in your service department was excellent great customer service! My only complaint was that if you pay with a credit card you have to pay a 4 More

by CSPRINTGRAPHICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Deleo
Jan 16, 2024 -

Honda of Manhasset responded

Hi Csprintgraphics, thank you so much for your positive comments about Honda Of Manhasset!

December 31, 2023

Alway feel conned, charged extra for everything. Just never a good experience and never honest More

by ELBASH73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Hepburn
Jan 16, 2024 -

Honda of Manhasset responded

Elbash73, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Elbash73, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at location-email to discuss this further.

...
24
...