Honda of Manhasset

Everyone was nice and super helpful. Great customer service would highly recommend. Michael is a great salesman. Great customer service would highly recommend. Michael is a great salesman. More

Very disappointing. I purchased my last Honda there (called Advantage then) with no issues and very easy to deal with. My sales person was no longer there. This time I purchased my last Honda there (called Advantage then) with no issues and very easy to deal with. My sales person was no longer there. This time around I made them my last stop expecting the experience to be the same and to buy a new car from them. I tried to work out details before my stop in. I was very clear what I was buying (Pilot Special Edition) within the next 1-2 days. I would be using the Honda 2.9% financing. Late Sunday I made an appointment for Monday morning and confirmed the car was in stock. Monday morning - it took a while to speak with anyone. I was not connected with the person I was told I would be. The sales person had no idea why I was there and I had to start all over again. This is a huge waste of my time to go through all of these qualifying questions and sales playbook. She took multiple trips to her manager even after I told her exactly what I was looking for. The salesperson then lied to me and said the 2.9% financing was not available on the special edition trim., but only on the XL which conveniently was the trim they had available. They did show me a website showing that, but I had another Honda website showing it was available. I left. I purchased the next day from Mariano River Honda with , guess what? 2.9% Honda financing on the Special Edition trim. Next time around they will just be on the list of dealers I visit and lost all good will my last purchased earned with them. More

Was a pleasure working with Santiago, extremely patient individual. I Highly recommend working with him. individual. I Highly recommend working with him. More

Christian Coello is excellent in everyway. A true gentlemen. The best experience I've ever had in service center, in any dealership. Can't give him any more praise or his girlfriend would get A true gentlemen. The best experience I've ever had in service center, in any dealership. Can't give him any more praise or his girlfriend would get mad at me. lol. More

I have been leasing from Honda in Manhasset last 12 years , I just purchased my last leased car Very happy with them if I happen to lease or buy again will go back without hesitating . , I just purchased my last leased car Very happy with them if I happen to lease or buy again will go back without hesitating . More

I was impressed with coming to this dealership. Karen who assisted me with getting my car had made everything wonderful and she was very caring at times where I almost was questioning myself on a s Karen who assisted me with getting my car had made everything wonderful and she was very caring at times where I almost was questioning myself on a sale but we got through it and it made me happy at the end for her help and also Michael who was doing my finance made me feel comfortable. Thank you all very much for the pleasure of helping. More

Santiago and the Honda team at Empire Honda were amazing. They went above and beyond to help us in our time of need. They treated us like family instead like customers. And they worked together like a family They went above and beyond to help us in our time of need. They treated us like family instead like customers. And they worked together like a family amongst themselves. Santiago had great heart and They all had heart. It was a complicated situation with the passing of our loved one and Santiago and Empire Honda made it possible to purchase the car. They guided us every step of the way and patiently handled every complicated step along the way. They were caring and helped us way beyond our highest hopes. I’m going to pray for Santiago and everyone at Empire Honda for many blessings and all the love and kindness they showed to us. More

I purchased my 2023 Honda HRV last week at Empire Honda of Manhasset. Excellent customer service. Karen Alvarez is amazing, warm, and friendly. I am really appreciated her patience negotiating my car pr of Manhasset. Excellent customer service. Karen Alvarez is amazing, warm, and friendly. I am really appreciated her patience negotiating my car price. Also I could not be happier when Karen texted me the arrival of the vehicle. A Way earlier than I expected. It was a fast and pleasant experience. Thank you Karen. Highly recommended! More

The staffing was ver patient and efficient. The whole process was very smooth. Overall everything was excellent The whole process was very smooth. Overall everything was excellent More

Santiago was lovely throughout. He was patient with me and really helped me to understand the features of the car. I'd recommend him to anyone. He takes his time and is very pati He was patient with me and really helped me to understand the features of the car. I'd recommend him to anyone. He takes his time and is very patient. More