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Honda of Manhasset

Manhasset, NY

4.6
1,540 Reviews
Whether you're from Manhasset, Glen Head, Queens, Valley Stream or anywhere in between, you can rest assured that when you shop for a new or used Honda, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Honda lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, Empire Honda continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Honda parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you can come to Empire Honda, you can have your Honda wishes granted. And let's face it: you deserve nothing less. Located on 1260 Northern Blvd in Manhasset, New York, we know our job isn't finished until you're completely satisfied.
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1260 Northern Blvd

Manhasset, NY

11030

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Showing 1,540 reviews

August 08, 2021

Ms. Zapata & the Empire Honda staff were fantastic. We were able to inquire about and test drive multiple vehicles within our price range for our needs and Ms. Zapata was able to assist us in choosing the More

by Masa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantall Zapata, Mike Martindale
Aug 08, 2021 -

Masa responded

.

Aug 09, 2021 -

Honda of Manhasset responded

We greatly appreciate you taking the time to leave Shantall this excellent review and recommendation! We are thrilled that she provided you with 5-star service and made your experience with us an overall success! Your satisfaction is so important to us, and she will be honored to know that you deeply valued her assistance. We wish you the warmest congratulations on your new vehicle- on behalf of Shantall and the entire team! We hope to see you again when the time comes for your vehicle's first service.

August 08, 2021

Melanie 5 stars. Mmgt 0. Low balled my trade in More

by Realitybitesyou
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melany Nievas
Aug 10, 2021 -

Honda of Manhasset responded

Hello, while were happy to hear that Melany provided good service during your visit, we do apologize that you were not happy with our sales manager, specifically the offer for your trade-in. If you would like to further discuss your purchase, please contact Joe Randazzo at 516-543-6181 or jrandazzo@eagny.com and he will be glad to address your concerns directly.

Aug 10, 2021 -

Realitybitesyou responded

No thanks. Enough energy has been wasted on scam artists

August 03, 2021

We are very happy with our Honda Passport. Luka Davitashvili and Joseph Randazzo were so helpful !! We had a Honda Pilot for many years and hope to have this Honda Passport for just as many. Loo More

by therese anne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Randazzo, Luka Davitashvili
Aug 04, 2021 -

Honda of Manhasset responded

Therese, Congratulations on your new Honda Passport! We are thrilled that Luka and Joseph provided you with 5-star service and made your experience with us an overall success! It is our pleasure to assist you in any way possible. We thank you for taking the time to leave them this excellent review, and we hope to continue serving you and your automotive needs for many years to come! Take care!

August 03, 2021

Do not go to Empire Honda and deal with this incompetent staff that are full of lies with deceitful pricing and trash customer service. The sales, finance and management team are all crappy people with no m More

by jaymacho1990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny So
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Chernomorov, Rafael Rodriguez , Joe Randazzo, Shantall Zapata, Chafik Bouattoura, Mike Martindale
Aug 08, 2021 -

Honda of Manhasset responded

Hello, I am sorry to hear that you were upset with the service you received from our staff, and apologize for any miscommunication or misunderstanding that occurred regarding the pricing. Know, that we will not mislead any of our customer's. However, we would like to speak you on your concerns, please contact Joe Randazzo at 516-543-6181 or jrandazzo@eagny.com and he will be glad to address your concerns directly. Thank you.

July 25, 2021

Casey Frutkoff is informative, professional and knowledgeable. He was service-oriented before I got my car and has followed up after to confirm my satisfaction. More

by mmlfoodie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Frutkoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Honda of Manhasset responded

Thank you for taking the time to leave Casey this wonderful review! Providing top-notch service is so important to us, and we are so glad that he met your satisfaction! We greatly appreciate the opportunity to have worked with you. We wish you congratulations on your new vehicle! Please drive safely, and do not hesitate to let us know if there is ever anything more that Casey and the team may assist you with in the future.

July 24, 2021

Back to service when turn AC on have vibration sound near climate control side, they tell AC compressor need to adjust!!!! every un-professional!!!!!N/G More

by kennylin68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Alvarado, Vincent Torres
Jul 25, 2021 -

Honda of Manhasset responded

Dear Kenny, Thank you for your feedback. We are very sorry that you didn't have a positive experience with our service department and to hear of your ongoing issue with the air conditioner. We would like to discuss this with you. Please contact Joe Randazzo at 516-543-6181 or jrandazzo@eagny.com and he will be glad to address your concerns directly.

July 24, 2021

Whoever changed the oil in my Civic did not attach the engine splash shield with all the bolts, causing it to sag and get damaged More

by jdrake1150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeffrey Alvarado
Aug 08, 2021 -

Honda of Manhasset responded

Hello, I am sorry to hear that you were unhappy with your service, and apologize for issues that occurred after the service to your vehicle. If possible, please contact Vince Torres at 516-543-6181 or vtorres@eagny.com he will be glad to address your concerns directly. Thank you.

July 17, 2021

Shantall Zapata was very attentive, very collaborative and open to all our questions, we were very happy for the attention we received and we are happy to have Honda Pilot...excellent service More

by Carlos Patino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantall Zapata
Jul 19, 2021 -

Honda of Manhasset responded

Carlos, Thank you so much for your excellent review! We greatly appreciate the opportunity to have worked with you, and we are overjoyed that Shantall provided you with top-notch service. It is our pleasure to assist you in any way possible. Congratulations on your new Honda Pilot- on behalf of Shantall and the entire team! Please do not hesitate to give us a call if there is ever anything more that we may assist you with in the future.

July 16, 2021

Shantell was wonderful since I came in. She was trying to help us get the car we wanted and at the rate we were looking for. I loved that she was not pushy and understood my needs. I didn’t feel like she was More

by Alexa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantall Zapata, Mike Martindale
Jul 19, 2021 -

Honda of Manhasset responded

Alexa, Thank you for taking the time to leave Shantall this wonderful review! Offering smooth and pressure-free experiences is so important to us, and we are delighted that Shantall provided you with nothing less. She will be honored to know that you deeply valued her assistance and that she earned your kind recommendation. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 14, 2021

Marvin Vita is professional, knowledgeable, and thoughtful. He stayed afterhours to ensure I would be able to complete my purchase and drive my car off the lot. He also went above and beyond and pe More

by kevinchan228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Rodriguez , Marvin Vita
Jul 15, 2021 -

Honda of Manhasset responded

Kevin, We are so glad that Marvin could be of assistance to you, and we appreciate you taking the time to leave him this excellent review! We are honored to have had the opportunity to work with you, and Marvin will be delighted to know that you deeply valued his assistance with your special purchase. We wish you congratulations on your new vehicle! It is our pleasure to assist you in any way possible, and we hope to see you again when the time comes for your vehicle's first service.

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