Honda of Manhasset

Prince Ukanwoke was a big help and provided a stellar customer service experience; we were never Honda customers before but we are now thanks to him! Prince was very patient, answered all of our questio customer service experience; we were never Honda customers before but we are now thanks to him! Prince was very patient, answered all of our questions and walked us through our options in every step of the process. Excellent sales staff and all around a great dealership. Thank you again, Prince! More

If empire Honda is your choice of purchasing a vehicle make Joshua Job your dealer you won’t regret it make Joshua Job your dealer you won’t regret it More

This is my second Honda from Empire. Shantall from Empire helped me purchase a 2019 Honda HRV EX. She answered all my questions and provided truthful responses on the terms of the deal. Shantall from Empire helped me purchase a 2019 Honda HRV EX. She answered all my questions and provided truthful responses on the terms of the deal. I could not have asked for a more professional sales person. Ali went through all the financials and help me secure a very fair deal on the purchase of the vehicle and supplemental coverage. This was the best vehicle purchase experience I had and could not recommend a better dealership. More

Worth the trip to Manhasset Honda if you are in the market for a Honda Auto. Professional, friendly, and efficient staff. market for a Honda Auto. Professional, friendly, and efficient staff. More

After a little miscommunication with another salesman. John Lane and Karen Alvarez made it right and their customer service was amazing. John Lane and Karen Alvarez made it right and their customer service was amazing. More

This is an update to a prior review. The finance manager I worked with, Mike Washington, has been extremely unprofessional and disrespectful. He wasn't forthcoming about the pricing and The finance manager I worked with, Mike Washington, has been extremely unprofessional and disrespectful. He wasn't forthcoming about the pricing and outright lied when I asked if I could have a copy of the worksheet for the car I leased. He agreed but didn't include it in my package. When I called, he said he'd email it. He did no such thing. I've called several other times and left messages. No response. Other times I was transferred and then got a message saying his mailbox was full. When I went to the dealership in person, he was "out delivering papers" and never responded to another message. Not only has he ghosted a longtime Honda customer with excellent credit, he has destroyed all trust. The model of my car was misrepresented on the lease papers, the numbers don't add up and he NEVER delivered the papers he promised. Buyer beware!!!!!! More

Service was excellent and quick. Vince is great guy. Helped me in a quick manner and so kind. Vince is great guy. Helped me in a quick manner and so kind. More

Prince was easy to work and explained everything well. The dealership staff were friendly and everything was taken care of. The dealership staff were friendly and everything was taken care of. More

Using this Honda dealer from last 22 years. Dealership name may changed but service is still outstanding. Special thanks to the General Manager Roman Chernomorov, Sales Consultant Eric Jackson. Dealership name may changed but service is still outstanding. Special thanks to the General Manager Roman Chernomorov, Sales Consultant Eric Jackson.and Finance Manager Michael Washington for help me choose new vehicle on an affordable monthly payment More

Casey is terrific! ! He tries to make this experience as painless and smooth as possible. He's knowledgeable, patient, helpful and very thorough. His goal is to see tha ! He tries to make this experience as painless and smooth as possible. He's knowledgeable, patient, helpful and very thorough. His goal is to see that the customer walks out happy and gets just what was wanted. He'll go the extra mile to ensure this happens. Recommend him without reservation! The only reason I didn't give 5 stars was because of the problems with the finance dept. The wait was ridiculous and I truly dislike having to find out that the price I thought we had agreed upon wasn't quite it. While the guy was very nice, it still felt manipulative and a bit deceitful. If I ask for a walk-away price, that's what I expect to hear. Never enjoy all the last minute negotiations--especially after waiting almost 5 hours. More