Honda of Manhasset

One of the reviews of the Honda of Manhasset stealers hip…and it’s not miss spelled !!! That’s the dealership I purchased my 2025 CRV sport touring from and has the other review of that experience. This hip…and it’s not miss spelled !!! That’s the dealership I purchased my 2025 CRV sport touring from and has the other review of that experience. This one is for their service department. I called them and told them that I do have 2 letters from Honda for both recalls on the car and my has sticky steering and suspension problem, also told them that I’m going for a over 500 mile road trip on December 24. They made the appointment for me on December 19 at 8:45am. When I come there Chet Lee service advisor told me that they can definitely take care of one of the recalls which is the fuel pump, but he’s not sure if they have the parts for the steering. When I told him that it’s not what I heard yesterday and my problem is the steering and suspension and I took a day off for it and drove there for 1.5hours andI’m going for the 500miles road trip on the 24th, he checked with parts department and assure me that they’ll take care of everything. I was waiting there for 3.5 hours and then he called me and said that my car is ready, I asked him if I’m ready for my trip and he said definitely and wished me a nice holidays. I asked for the pepper work and was told that it’s in the vehicle. On the way home I realized that my car has exactly the same problem that I came with and pulled over and started looking for the pepper work which I couldn’t find. Called him again and he said that it’s impossible I should look again also he said it’s not a big deal he’s going email it to me in 5 minutes. When I finally got back home and opened the email I saw this: Complimentary Multi-Point Inspection Honda of Manhasset 1260 Northern Blvd, Manhasset, NY 11030 (516) 858-3613 Customer Info EDWARD …. My addres Vehicle VIN: # 2025 HONDA CR-V Hybrid Mileage: 2270 RO info RO#: 271544 Date: December 19, 2024 Advisor: Chet Lee Technician: KEVIN HERRERA * Exterior
Status * Horn Operation

OK * * Headlights / Tail Lights / Turn Signals / Brake Lights / Hazard Warning Lights / Exterior Lamps

OK * * Front Wiper(s) and Operation

OK * * Rear Wiper and Operation

OK * * Interior
Status * Cabin Air Filter

OK * * Parking Brake Condition and Operation

OK * * Additional Repairs

OK * * Under Hood
Status * Engine Air Filter

OK * * Battery / Terminals / Cables / Clamps

OK * Battery voltage
 * Drive Belt(s)

OK * * Fluids
Status * Engine Oil

OK * Engine Oil Life %

Fluid filled
 * Washer Fluid

OK * Fluid filled
 * Coolant

OK * Degrees of Coolant Protection

Fluid filled
 * Power Steering Fluid (if equipped)

OK * Fluid filled
 * Brake Fluid

OK * Fluid filled
 * Under Vehicle
Status * Suspension (Damage / Leaks / Worn Components)

OK * * Fluid Leaks

OK * * Front Differential

OK * * Rear Differential

OK * * Transfer Case (4WD Models)

OK * * Additional Repairs

OK * * Tires
Status * Left Front Tire

OK * Tire tread depth
9 /32" * Left Rear Tire

OK * Tire tread depth
9 /32" * Right Front Tire

OK * Tire tread depth
9 /32" * Right Rear Tire

OK * Tire tread depth
9 /32" * Brake Condition
Status * Left Front Brake Pads

OK * Brake pad
8 mm * Right Front Brake Pads

OK * Brake pad
8 mm * Left Rear Brake Pads

OK * Brake pad
8 mm * Right Rear Brake Pads

OK * Brake pad
8 mm * Additional Repairs

OK So I vent there for absolutely nothing and took the day off my work while spend half of it at the stealership!!! I DON’T KNOW ABOUT OTHER PEOPLE BUT I’ll never ever go there again!!! More

Came in without wanting to get a new car and left with anew CRV Sport. anew CRV Sport. More

It was very busy but I was provided updates on my cars status. Explained the process since it was my first time at service. status. Explained the process since it was my first time at service. More

A+++ service! ! Everything is done on time and efficient. Scheduling and inspection are great! Would recommend 💯 ! Everything is done on time and efficient. Scheduling and inspection are great! Would recommend 💯 More

Staff was respectful and courteous. Waiting area clean and comfortable. Highly recommend anyone to take their cars to this service station Waiting area clean and comfortable. Highly recommend anyone to take their cars to this service station More

I arrived at the dealership at 5 PM and needed an oil change. When I inquired about the cost, I was initially told it would be $70. Shortly after, I was informed that there had been a mistake, and the ac change. When I inquired about the cost, I was initially told it would be $70. Shortly after, I was informed that there had been a mistake, and the actual price was $80. Although I felt that $80 was overpriced, I agreed to proceed with the service because my oil level was at 10%. After the service was completed, I was called to the cashier. Once I finished signing the paperwork, I was ready to pay the $80 plus tax. However, the cashier informed me that if I paid in cash, the total would be $86, but if I used a card, the total would be $90. I felt frustrated because this information should have been communicated to me from the beginning. Had I known, I could have gone to the bank for cash or at least found an ATM available in the dealership. More

Service was quick and easy. Recalls we’re taken care of right away, Waited less than an hour. Recalls we’re taken care of right away, Waited less than an hour. More

Edgar the best customer service representative I’ve ever worked with in a Honda dealership. worked with in a Honda dealership. More

Service was fast and everything was straightforward and easy. They didn't make me wait too long easy. They didn't make me wait too long More

Outstanding customer service and support by Ms Karla DeLeon and the Honda staff with leasing this vehicle DeLeon and the Honda staff with leasing this vehicle More