Honda of Mahwah - Service Center

Perfect. Promt, Couretous,Informative Everyone from start to finish could not have been more helpful. Paul is just the perfect person to work with when you need to have something taken car Everyone from start to finish could not have been more helpful. Paul is just the perfect person to work with when you need to have something taken care of. More

Nice Job! Our service experience was excellent... Rob was professional and courteous throughout. Despite a reservation for multipoint inspection and oil chang Our service experience was excellent... Rob was professional and courteous throughout. Despite a reservation for multipoint inspection and oil change, we had to wait over an hour... no worry. Rob was resourceful in providing a loaner so we could do a little shopping in the area. Outstanding service advisor! Keep sending us coupons! More

Unexpected issue with a new car My 6 month old car was leaking oil. I contacted the dealership for an appointment when a loaner was available. Three days later I dropped off the car My 6 month old car was leaking oil. I contacted the dealership for an appointment when a loaner was available. Three days later I dropped off the car and was checked in by Elyssa in service. She assured me it would be taken care of and provided my loaner. She was very knowledgeable, pleasant and professional. She called me later in the day and explained the problem and told me that a part needed to be ordered. Two days later she called and told me that it was done and the engine bay was totally cleaned up. More

Very efficient and polite Repair of windshield went very smoothly. Service people were very pleasant. Everything went according to schedule. Loaner car arrangement was very sat Repair of windshield went very smoothly. Service people were very pleasant. Everything went according to schedule. Loaner car arrangement was very satisfactory. Have always had a good experience with this dealership. More

Oil Change/Timing Belt Replacement Mark did an excellent job in reviewing the issues. He actually took me out to the floor with my car up on the lift and showed me what the problem was Mark did an excellent job in reviewing the issues. He actually took me out to the floor with my car up on the lift and showed me what the problem was and explained the repercussions if the repairs were not completed. More

Good service and very good service rep. Good work done on car & Service REP Ben was excellent. Women at checkout desk was very nice. I am always treated very nicely.Thank you. Good work done on car & Service REP Ben was excellent. Women at checkout desk was very nice. I am always treated very nicely.Thank you. More

Service Visit Quality of car service and friendliness/knowledge of service reps is always excellent! Also am very impressed with the new service facilities and conv Quality of car service and friendliness/knowledge of service reps is always excellent! Also am very impressed with the new service facilities and convenience of getting loaner cars. More

Easy and smooth Service performed promptly and efficiently. Comfortable surroundings. Drive in area is a nice touch. Well maintained waiting area and lounge . Ever Service performed promptly and efficiently. Comfortable surroundings. Drive in area is a nice touch. Well maintained waiting area and lounge . Everything explained for easy reference. More

Helpful, professional, and efficient Mr. Eischen and staff helped resolve a recent issue quickly. Everything was explained in detail as always. Will always be my go to repair place. Mr. Eischen and staff helped resolve a recent issue quickly. Everything was explained in detail as always. Will always be my go to repair place. More

The BEST OF 2 WORLDS....BEST SERVICE WITH PAUL EISCHEN I have been dealing with Paul Eischen for a long time...always feel he has made sure my car has been properly fixed, if needed a courtesy car.....So U I have been dealing with Paul Eischen for a long time...always feel he has made sure my car has been properly fixed, if needed a courtesy car.....So UP BEAT, Listens to the problem, Always so Personable, Nothing is a problem, Explains what the problem was, Goes above and beyond to make the customer feel SAFE after the problem. God Bless Him...just watching how he is with people totally!! Paul is definitely an ASSET to Honda! I"m sure all your workers are good, but Paul is OUTSTANDING!!!! Thank You Paul for being you and keeping me SAFE....YOU'RE THE BEST OF THE BEST!!! More