Honda of Mahwah - Service Center
Mahwah, NJ

719 Reviews of Honda of Mahwah - Service Center
Urgent tire repair Friendly, knowledgeable service providers. Excellent coordination with courtesy shuttle service too. Very clean facility. Very efficient invoicing d Friendly, knowledgeable service providers. Excellent coordination with courtesy shuttle service too. Very clean facility. Very efficient invoicing department. Short wait time to be seen. Service performed in one day. More
Quick service The car when i drove in was logged in quickly and when it was started the car was done in appox. 35 minutes (it was just a winter type check up wit The car when i drove in was logged in quickly and when it was started the car was done in appox. 35 minutes (it was just a winter type check up with oil,filter,tire rotation ,new wipers and inspecting brakes belts etc..so nothing very complex to do,but it was done about as fast as you could hope for.Te results were explained to me and i was on my way. More
Service The service department is great!!! Jessie was very helpful, attentive, easy to deal with and very professional! I usually shy away from dealers servic The service department is great!!! Jessie was very helpful, attentive, easy to deal with and very professional! I usually shy away from dealers service departments, but this experience changed my mind. More
Passenger Side Airbag recall My Customer Service person Ben Rosario was so helpful as he usually is. I got shown the new scenario with the service protocol in their new and improv My Customer Service person Ben Rosario was so helpful as he usually is. I got shown the new scenario with the service protocol in their new and improved building. Now next time I go I will be right on target for what I need to do. My Recall was taken care of promptly and I was out of there and on my way. Thanks Mahwah Honda !!! More
Oil Change and tire rotation I had an appointment for an oil change and tire rotation at 1:00pm and was out by 2:40. Seems a bit on the long side to be waiting for this service, b I had an appointment for an oil change and tire rotation at 1:00pm and was out by 2:40. Seems a bit on the long side to be waiting for this service, but I was very happy with the service the car received and the staff who helped me. More
Always a pleasant, professional experience.. Always very accommodating and professional. We've purchased three cars from the Franklin Turnpike location and the service has always been timely, tho Always very accommodating and professional. We've purchased three cars from the Franklin Turnpike location and the service has always been timely, thorough, and informative. More
great service always great service and they don't make you wait around. Super efficient Mark was very friendly and took good care of me and my car always great service and they don't make you wait around. Super efficient Mark was very friendly and took good care of me and my car More
Customer service The service people always put the customer experience first. They ask about your service requirements and than discuss what is needed and what the pr The service people always put the customer experience first. They ask about your service requirements and than discuss what is needed and what the pricing will be. They look to move you in and out as quickly as possible. More
The service your employees provide is what is so important. I really appreciated the service provided by Jeffrey Carver. I've also worked with Paul who is fantastic. I've bought 3 Hondas over the past 35 yea I really appreciated the service provided by Jeffrey Carver. I've also worked with Paul who is fantastic. I've bought 3 Hondas over the past 35 years and I keep coming back because of the quality of the cars and more importantly the service people. I think Paul has been there as long as I've been a Honda owner. A real valuable manger. More
Honda Service Jeffery Carver was a knowledgeable service advisor. I was satisfied with the maintenance minder services performed on the CRV and the prices that wer Jeffery Carver was a knowledgeable service advisor. I was satisfied with the maintenance minder services performed on the CRV and the prices that were charged. More