Honda of Mahwah - Service Center

As usual, a pleasant visit to Mahwah Honda service I was promptly greeted, and my issue was dealt with very quickly. The service was excellent, and that is all too rare at competing dealers. I was promptly greeted, and my issue was dealt with very quickly. The service was excellent, and that is all too rare at competing dealers. More

New car first service They were able to take me in on short notice and get the service done in less than 30 minutes. I will definitely be going here for all future service They were able to take me in on short notice and get the service done in less than 30 minutes. I will definitely be going here for all future service on my Honda. More

New tires Needed new tires on our CRV. The service advisor was very helpful Something for you possibly look into is how your data base is interconnected. T Needed new tires on our CRV. The service advisor was very helpful Something for you possibly look into is how your data base is interconnected. There was a question about work done at another Honda dealership near how college. Found it odd that work was not in your system here. The service advisor Rob called them and resolved the problem just seems like extra work and a possible concern if a customer ever needed this information. Overall we like the dealership as we bought 2 cars from them from the same salesman More

Amazing My experience was amazing. Mark was so helpful and even taught me things about my car that i didn’t know. He managed to explain what was wrong with m My experience was amazing. Mark was so helpful and even taught me things about my car that i didn’t know. He managed to explain what was wrong with my car in a way that even I understood. He also answered my questions no matter how stupid. He made sure everything was taken care of! He even put on a license plate frame for me that I bought and even went out of his way to make sure it was perfect. He is truly a beautiful human. More

I have never had one single problem ever. Very helpful and friendly. Work done in a timely manner. Also, they did not pressure me to buy services I don't need right now, unlike some other Very helpful and friendly. Work done in a timely manner. Also, they did not pressure me to buy services I don't need right now, unlike some other dealers I have dealt with in the past. More

Service The service was excellent. In addition to getting the service done then I had planned on I was given a list of things to look forward to in the future The service was excellent. In addition to getting the service done then I had planned on I was given a list of things to look forward to in the future. More

Fast service Very fast service, unlike other dealerships. Would definitely recommend to anyone for service. Very nice customer service and replaced battery in less Very fast service, unlike other dealerships. Would definitely recommend to anyone for service. Very nice customer service and replaced battery in less than an hour and I came in without appointment More

Fast Service! Paul is a great service manager! Friendly and ensures job is done properly. I leave with confidence! I've ebeen going to him for years!!! Absolute Paul is a great service manager! Friendly and ensures job is done properly. I leave with confidence! I've ebeen going to him for years!!! Absolutely wonderful1! More

Good expereiance BUT!!! I gave an average rating because I was not happy about the condition of my vehicle when I got it back. The were muddy foot prints on the drivers side, I gave an average rating because I was not happy about the condition of my vehicle when I got it back. The were muddy foot prints on the drivers side, they should had removed the paper floor mats they use and I had three child seats in back and they were all disconnected and thrown on top of each other (totally unacceptable). More

Feedback on service Prompt, courteous service, good location and shuttle service to work. Easy to get an appointment on short notice. Follow up by service rep was good. Prompt, courteous service, good location and shuttle service to work. Easy to get an appointment on short notice. Follow up by service rep was good. I like the detailed report regarding the car and what work might be needed. More