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Honda of Mahwah - Service Center

Mahwah, NJ

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719 Reviews

719 Reviews of Honda of Mahwah - Service Center

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July 01, 2019

Mahwah Honda Service Center The best car service experience we EVER had is Mahwah Honda! Fast, clean, professional! Thank you! The only thing Volvo has over you is that they More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Reynolds, Joe Donegan
Jul 02, 2019 -

Honda of Mahwah responded

Reviews like this truly go a long way. Thank you for taking the time to share your experience.

June 30, 2019

Oil change Fast and friendly the oil change and tire rotation was easy. Mark was friendly. When I bought this car and my wife bought the accord bob Wong was help More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Blazeiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Wong, Bob Boz
Jul 01, 2019 -

Honda of Mahwah responded

Thank you for the positive comments! We pride ourselves on giving the best customer service possible. Have a wonderful day.

June 30, 2019

Excellent service and work done Received excellent service from the moment I called the service department, to pulling in the service area and the representative who arranged my repa More

by Helene.H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Honda of Mahwah responded

Thank you for the great review! We are happy that we were able to assist you and provide a positive experience during your visit.

June 30, 2019

Broken window mech, warranty covered the job. Your service area is beautiful, clean and comfortable. I had a warranty-covered job to do—window went down, mech broken, needed replacing. Vince did More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie/Vince and Joe (?) Reynolds
Jul 01, 2019 -

Honda of Mahwah responded

Thank you for taking the time to leave an in-depth review. We are thrilled to see that we exceeded your expectations. We look forward to working with you again!

June 29, 2019

Great experience. My service advisor Joe Reynolds was knowledgeable and thorough. I dropped off my car picked up a loaner very quickly the car was done that afternoon a More

by Ploppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe reynolds
Jul 01, 2019 -

Honda of Mahwah responded

We are so glad to hear Joe exceeded your expectations. We pride ourselves on giving the best customer satisfaction possible. Thank you for choosing Mahwah Honda!

June 17, 2019

Great people, great service My Pilot is 14 years old and I thank Mahwa Honda for keeping it running in super shape. Their service people are courteous, helpful and know their job More

by KlaraAgnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Ferretti
Jun 17, 2019 -

Honda of Mahwah responded

Thank you for the five star rating and the kind words! We are overjoyed that we could help you with your Pilot for 14 years! We are happy that Vincent could help out! We will let him know he is doing a great job, and we hope to have you back again in the future!

June 14, 2019

Initial service visit Paul was professional and friendly. Coffee and snacks were very nice. This is my first visit to your service area and I had only a modest service More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Eischen
Jun 17, 2019 -

Honda of Mahwah responded

Jim, thank you for the great review and the five star rating! We are so happy that you had a wonderful and friendly experience with Paul! We are also happy you enjoyed the snacks and coffee! We hope to have you back in the future!

June 14, 2019

routine service Paul Eischen, Service Courteous, knowledgeable and professional. He discussed some service options that I overlooked and advised me accordingly .Pau More

by carol k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Donegan, Michael Craig, Paul Eischen
Jun 17, 2019 -

Honda of Mahwah responded

Carol, thank you so much for taking the time to give us your feedback! We are so excited that our service could be courteous, knowledgeable, and professional! We will definitely congratulate Paul on his hard work, and we hope to have you back again in the future!

June 14, 2019

Great My service coordinator Ed Cabrera. Was very nice and accommodating. I would use him again he truly cared for my needs and for my time More

by Stu123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Cabrera
Jun 17, 2019 -

Honda of Mahwah responded

Thank you for this great review! We are overjoyed that you had a wonderful time with our dealership and Ed! We will congratulate him on his hard work! We hope you are enjoying your vehicle, and we hope to see you back again in the future!

June 13, 2019

Great help from Rob Diaz Robert Diaz was very helpful and accommodating with my car issues. He went out of his way to explain the problem with the car as well as solutions. Ov More

by Alew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Diaz
Jun 13, 2019 -

Honda of Mahwah responded

We appreciate the five stars and the kind words about Robert! We're so proud to hear that our team provided you with a great experience. We hope to work with you again soon!

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