Honda of Mahwah - Service Center

Service visit Fast and comprehensive. Excellent customer service. Robert was the person taking care of me. I’m a long time customer and I highly recommend Mahwah Ho Fast and comprehensive. Excellent customer service. Robert was the person taking care of me. I’m a long time customer and I highly recommend Mahwah Honda service dept More

Service at the Mahwah Honda service center was exceptional. I must say Eddie was professional and courteous. He had my car serviced in less then an hour . at the Mahwah Honda service center was exceptional. I must say Eddie was professional and courteous. He had my car serviced in less then an hour . More

Mahwah honda provides excellent service Mahwah Honda provides excellent & thorough service. What can I say! I'm st work and my car is being worked on by highly skilled mechanics Mahwah Honda provides excellent & thorough service. What can I say! I'm st work and my car is being worked on by highly skilled mechanics More

Problem not corrected, but I was treated well. My 2018 Odyssey needed an oil change, tire rotation and recall work done. Additionally, I have experienced constant problems using my phone through th My 2018 Odyssey needed an oil change, tire rotation and recall work done. Additionally, I have experienced constant problems using my phone through the microphone in the minivan. People are unable to understand anything I say because it comes through garbled and often cuts out completely. The microphone was replaced months ago with zero improvement to the problem. I asked that this be looked at again. The car was kept for a week (due to the July 4 holiday and a weekend). The maintenance work and recall work were done successfully. Unfortunately there was nothing to be done with the phone speaker problem. It remains unintelligible to those on the other end. Despite my disappointment and annoyance that nothing can be done about that problem, I came away very pleased with how I was treated by Robert Diaz and the people that helped me when I picked the vehicle up. Robert kept me informed each day about the vehicle’s status and was honest about the fact the phone issue was unlikely to be corrected. Everyone was unfailingly polite and pleasant. The excellent service department at Mahwah Honda is a big reason we continue to come back when our leases are up. Thank you for such great service. More

First time service, great trip will be back This was the 1st service I have had at Mahwah and it was great! Service advisor greeted me when I came, took my car right away. Great experience! This was the 1st service I have had at Mahwah and it was great! Service advisor greeted me when I came, took my car right away. Great experience! More

Amazing service Very excellent very nice they make you feel very comfortable waiting while they work on your vehicle and they get you out fast will be going there fro Very excellent very nice they make you feel very comfortable waiting while they work on your vehicle and they get you out fast will be going there from now on More

Service Very efficient service department. There was no pressure to have extra work done. The new lounge is great with fresh coffee and doughnuts. More jelly Very efficient service department. There was no pressure to have extra work done. The new lounge is great with fresh coffee and doughnuts. More jelly doughnuts would be appreciated. More

Excellent service—again Ben Rosario took great care of me...outlined what would be done, what service was due. Great service. Excellent lounge, but you need more outlets. Ben Rosario took great care of me...outlined what would be done, what service was due. Great service. Excellent lounge, but you need more outlets. More

praise for staff My 5 star rating is as a result of the courtesy shown to me. it so refreshing to be treated with respect. kudos to all!!! My 5 star rating is as a result of the courtesy shown to me. it so refreshing to be treated with respect. kudos to all!!! More

The customer service rep was very friendly, helpful and v My experience at. Mahwah Honda was very positive. The customer service rep was very thorough at my last visit. I will definitely come back again. My experience at. Mahwah Honda was very positive. The customer service rep was very thorough at my last visit. I will definitely come back again. More