Honda of Mahwah - Service Center

Recall on airbag I can’t say enough great things about the staff at mahwah Honda. Joesph was so professional and accommodating. I have a special issue that could be re I can’t say enough great things about the staff at mahwah Honda. Joesph was so professional and accommodating. I have a special issue that could be really embarrassing. I have an interlock installed in my vehicle. I was postponing having the airbag replaced but my brother kept insisting. Well, I explained the issue to Arlene who told me just to bring my car in no worries and explain what is going on to the service staff. Joesph made me feel super comfortable and passed, what I felt to be zero judgement and actually gave me support. It’s a trying time and his kindness really went a long way. No eyebrows raised from other staff members which also meant a lot. I’m so glad I finally replaced my airbag, my brother too!!! I would come to Honda of mahwah again and would even consider your team first when it comes time to buy a new car. Thank you so much. More

Very good helpful knowledgeable clean waiting time was in the time frame that was explained to me over all experience was excellent water coffee donuts tv than helpful knowledgeable clean waiting time was in the time frame that was explained to me over all experience was excellent water coffee donuts tv thanks for the quality of service More

Quick & Easy I went to Mahwah Honda to have the necessary things required- oil change, tire rotation & replacement of all wipers inserts. It was so quick & easy I went to Mahwah Honda to have the necessary things required- oil change, tire rotation & replacement of all wipers inserts. It was so quick & easy in @ out of the leadership. No hassle!!!! More

Oil change at the Franklin tpk service center Efficient, comfortable lounge, good coffee, and Mark Blaze is an excellent service rep, as well as a super nice, knowledgeable, and pleasantly funny g Efficient, comfortable lounge, good coffee, and Mark Blaze is an excellent service rep, as well as a super nice, knowledgeable, and pleasantly funny guy!. Time passes quickly while watching tv. More

Great Express Service Mahwah Honda exceeded my expectations as they were able to handle my service request within 24 hours, including securing me a loaner car. All service Mahwah Honda exceeded my expectations as they were able to handle my service request within 24 hours, including securing me a loaner car. All service issues were identified & completed to my satisfaction, with my service rep (Joe Reynolds) applying applicable coupons to lower my overall bill. More

Good service! Mark was very helpful and responsive with my recent car problem! He ordered a part for another issue I had. He was a pleasure to work with! Mark was very helpful and responsive with my recent car problem! He ordered a part for another issue I had. He was a pleasure to work with! More

Needed to take care of a recall for the shift knob on my CRV The staff was very courteous and I made the appointment on a Saturday so I could have the vehicle serviced quickly. Not too much of a wait and the jo The staff was very courteous and I made the appointment on a Saturday so I could have the vehicle serviced quickly. Not too much of a wait and the job was done within a 1-1/2 hours. More

Excellent Customer Service I received excellent customer service from Rob Diaz at Mahwah Honda, as I have from the other employees at this location. They are always prompt and p I received excellent customer service from Rob Diaz at Mahwah Honda, as I have from the other employees at this location. They are always prompt and polite, and take their time explaining the service recommendations. Will definitely return. More

very nice experience. overall very pleasant. service rep robert was real nice. everything he said is what happened. Much better experience then my last dealings with Kia. overall very pleasant. service rep robert was real nice. everything he said is what happened. Much better experience then my last dealings with Kia. Car was ready when they said it would be. More

Usual pleasant experience As always, a very efficient and pleasant experience during my customary service visit. All necessary work was done well and efficiently and the progre As always, a very efficient and pleasant experience during my customary service visit. All necessary work was done well and efficiently and the progress of such was communicated in a very timely manner:) More