Honda of Mahwah - Service Center

Easy! The process was simple from start to finish. I made an appointment for routine service, was greeted promptly, my car’s needs were assessed, and my rep The process was simple from start to finish. I made an appointment for routine service, was greeted promptly, my car’s needs were assessed, and my representative updated me as things progressed. Coupons were applied automatically and a factory recall was addressed, without my reminding the rep. It’s a pleasure when anything goes that smoothly. More

Remote Starter They needed to program a 2nd remote starter. Promised I’d be in and out. Got there 8am and was out the door in 30 minutes. Fantastic! They needed to program a 2nd remote starter. Promised I’d be in and out. Got there 8am and was out the door in 30 minutes. Fantastic! More

Quick and friendly service. Service started on time, was explained thoroughly and was presented by friendly service reps. Free coffee, water and donuts while you wait is a nice t Service started on time, was explained thoroughly and was presented by friendly service reps. Free coffee, water and donuts while you wait is a nice touch. More

Service department- Outstanding Always a pleasure bringing my car in for service. Paul goes over work to be done and the estimate $ for that work and the time it will take to be comp Always a pleasure bringing my car in for service. Paul goes over work to be done and the estimate $ for that work and the time it will take to be completed. More

Easy and convenient. Even though my wait time was an hour and a half, everything was easy, smooth and comfortable. Dunkin Donut muffins and coffee helped! Employees were Even though my wait time was an hour and a half, everything was easy, smooth and comfortable. Dunkin Donut muffins and coffee helped! Employees were all polite and courteous and very knowledgable. More

Always First-Rate Repairs, and Fast! When we were introduced to the service manager of the dealer where we bought our Accord (next county over from Mahwah) he was reared back on a chair, When we were introduced to the service manager of the dealer where we bought our Accord (next county over from Mahwah) he was reared back on a chair, his feet on the counter, eating. He waved a chicken leg at us. Needless to say, we do not have our car repaired there. Instead, we go to Mahwah Honda, where we have had great experiences for ten years now. Paul was marvelous with our Civic, and now he's marvelous with our Accord. I can't praise the service department enough. More

Great service Did all service requested and Ben Rosario is a great communicator as to the time and progress to completion. Ben is a 10 star employee. Did all service requested and Ben Rosario is a great communicator as to the time and progress to completion. Ben is a 10 star employee. More

went for oil change and recall I went for oil change and a small recall, waited for car. They told me 90 minutes, was done in about 50!!! Very professional, clean. Didn't try to I went for oil change and a small recall, waited for car. They told me 90 minutes, was done in about 50!!! Very professional, clean. Didn't try to push stuff I didn't come in for, just made recommendations for future service. More

Paul, your service manager, is outstanding. Great Service....very professional....I wouldn't go anywhere else. Paul is very knowledgable, honest, and forthright. Don't ever lose him. That's all Great Service....very professional....I wouldn't go anywhere else. Paul is very knowledgable, honest, and forthright. Don't ever lose him. That's all I 've got to say; I can't come up with any more words, regardless of your 25 word minimum. More

Service Very professional and on time. Just in for oil change. My recall could not be done. An audio update, they said it would be done at next visit Very professional and on time. Just in for oil change. My recall could not be done. An audio update, they said it would be done at next visit More