Honda of Lisle - Service Center

Why did it take so long? Pulled into the service center yesterday about 9 a.m for 2 new tires and I was the only one there. Arthur took care of me immediately. Within 1/2 hou Pulled into the service center yesterday about 9 a.m for 2 new tires and I was the only one there. Arthur took care of me immediately. Within 1/2 hour Arthur told me I needed a four wheel alignment and a new battery besides the tires. I agreed to all. Then the waiting began. I heard nothing. I left the dealership about 11:45 after Arthur had washed my car. Nobody else could wash the car?? Why was I there for almost 3 hours? I trust this dealership and it's service department. This is the 3rd Honda we've bought from them and will probably buy the next Honda there. Granted, I don't know much about the length of time it should take for repairs, but this seemed excessive. Other than this time I've been extremely happy with the service department. By the way, Arthur is a real gentleman. More

Bad service - Check engine light was on after service I was getting lots of engine noise. The dealer asked me to change serpentine belt. When I picked the car the check engine light was on. I was getting lots of engine noise. The dealer asked me to change serpentine belt. When I picked the car the check engine light was on. More

Took way too long Went in at 1 and got out at 4:30. Had a passenger airbag recall that was supposed to be done by 3. The paper said it would take 45 minutes. Then they Went in at 1 and got out at 4:30. Had a passenger airbag recall that was supposed to be done by 3. The paper said it would take 45 minutes. Then they inspected the car and found my brakes had to be repaired. I'm glad they found the problem, but I wasn't expecting to spend one of my days off sitting around waiting for my car to be worked on. More

Recall Service Austin did a great job. Quick in, thorough, quick out. In addition to the recall work, a multi-point inspection was done which gave me peace of mind r Austin did a great job. Quick in, thorough, quick out. In addition to the recall work, a multi-point inspection was done which gave me peace of mind regarding the overall condition of my vehicle. More

Great experience. Vic was professional and very personable. Vic answered all my questions, and was very pleasant. Service was thorough and done quickly. Explanation of services that were done were complete. Che Vic answered all my questions, and was very pleasant. Service was thorough and done quickly. Explanation of services that were done were complete. Check out was fast. More

Oil Change Oil change was done quickly, waited about 10-15 minutes to get the paper work while my car was put outside in the parking area. Going in early in the Oil change was done quickly, waited about 10-15 minutes to get the paper work while my car was put outside in the parking area. Going in early in the morning before works best for me, waiting for the paper work gets a little aggravating since I have to get to work More

My experience Every time I go in to get any service done to my car the staff is extremely friendly and accommodating. Ken especially always makes sure my experience Every time I go in to get any service done to my car the staff is extremely friendly and accommodating. Ken especially always makes sure my experience is perfect and I always leave happy. Will be a repeat customer and will continue telling friends, family and others to come here for car servicing. More

Honda service Good service and fair price Ken was helpful I don't like these surveys Waste of my time. I understand getting them once in awhile but not every tim Good service and fair price Ken was helpful I don't like these surveys Waste of my time. I understand getting them once in awhile but not every time I get an oil change More

Great service I can always count on timely, fair and skilled service from Honda of Lisle. My family has purchased/leased five cars from HOL and have always had a g I can always count on timely, fair and skilled service from Honda of Lisle. My family has purchased/leased five cars from HOL and have always had a great experience whether it was sales or service. Thank you. More

Repair bumper Outstanding service, excellent staff and work always done to perfection. My SUV looks like new when completed. Will always use this company and sugg Outstanding service, excellent staff and work always done to perfection. My SUV looks like new when completed. Will always use this company and suggest to friends this is the best place to get quality work done. More