Honda of Lisle - Service Center

I bought an electrical limon I bought a 2014 honda accord LX in 2014, since that day I've had nothing but electrical problems with it. I bought the extended warranty because they I bought a 2014 honda accord LX in 2014, since that day I've had nothing but electrical problems with it. I bought the extended warranty because they said "it will cover the electrical problems" now it's a gamble wheather or not they will be covered. On Saturday (6/8) I brought my car in for its 8am app. At 10:30 they said it was getting test done...I could see it sitting in the parking lot. They said it was my dash cluster and it would be $800, but I was leaving with a no longer flickering dash but a completely blacked out dash...so after arguing with them, all of a sudden the part was covered by warranty...but not until 2 days later. I got ripped off not only on the car but also the warranty. I will never buy another car from them nor will I take it back there to be serviced. First the charging system and alternator went out, they fixed it and charged the warranty company then recalled it. They fixed it they said but I'm still replacing my battery almost every 6mo The radio broke Then the safety system went out so I didn't have airbags, they said it wouldn't be covered...but the safety system has a warranty of it's own. The starter motor went out on it. And now the dash cluster all in 3 years. I'm so disappointed. More

Battery problems I am very disappointed with my first new car. A 2015 Honda Accord. I've had three episodes of battery failure requiring towing. The most recent on 4/7 I am very disappointed with my first new car. A 2015 Honda Accord. I've had three episodes of battery failure requiring towing. The most recent on 4/7/2018. I had to pay $180 dollars for the new battery. This is ridiculous...three batteries in three years. I'm told the extended protection plan does not pay for the battery because it is considered "normal wear and tear". With all the cars I've owned over the years I've never had to replace batteries that often. The staff are always kind and sympathetic but this does not help stress I have ...wondering each time I get in the car if I'll get home without a problem. Loretta Grass More

Replace battery The service was fine, my only question was I had my car in five days earlier for an A-1 check up and had new tires put on. There was no mention of con The service was fine, my only question was I had my car in five days earlier for an A-1 check up and had new tires put on. There was no mention of concern for the battery. 5 days later the battery was dead and I had to jump it to start it. When I brought it in, I was told the battery was bad. What would have happened in 5 days that you wouldn't had noticed a charging issue the first time? More

Very quick and friendly service Very good experience here. I was told wouod wait about an hour anf a half and then left after only an hour. Very efficient service. Very good experience here. I was told wouod wait about an hour anf a half and then left after only an hour. Very efficient service. More

Excellent Service as always. I've been buying cars since 2000 at this dealership and have been bringing my cars for service and always get great service. The price is always reaso I've been buying cars since 2000 at this dealership and have been bringing my cars for service and always get great service. The price is always reasonable and the staff is very friendly. More

Oil change Done well and timely Everyone was friendly and professional Have nothing more to add but your survey requires a 25 word minimum. Remove that req Done well and timely Everyone was friendly and professional Have nothing more to add but your survey requires a 25 word minimum. Remove that requirement More

Service We have the opportunity to have Josue Salgado. He was very courteous and helpful. He made sure we were assisted by Gus Delgado. Our accord has comple We have the opportunity to have Josue Salgado. He was very courteous and helpful. He made sure we were assisted by Gus Delgado. Our accord has completed the oil consumption test and it was evident that oil has been evaporated to where I don’t know. There’s no leak or anything. Gus did email corporate to inform them of our test. Josue contacted us later that day to set up an appointment to have our car service and also informed us there will be a loaner car. More

Wonderful and pleasant Was told how long it would be and how much. It was less on both. Thanks. Glad you have a place to work on computer. Was told how long it would be and how much. It was less on both. Thanks. Glad you have a place to work on computer. More

Very good service experience I received good service and the sales advisor explained the recommended repairs needed in plain English. That was very helpful. The shuttle service I received good service and the sales advisor explained the recommended repairs needed in plain English. That was very helpful. The shuttle service was an excellent touch. More

good service I was told my car would take a long time to service and told me not to wait for the car. The service team took care my needs. I was told my car would take a long time to service and told me not to wait for the car. The service team took care my needs. More