Honda of Lisle - Service Center

Amazing! Rob got my car in and out. Service was very fast! Will come back again! Everyone was very friendly very helpful. Will not go to any other Honda! Rob got my car in and out. Service was very fast! Will come back again! Everyone was very friendly very helpful. Will not go to any other Honda! More

Good Service Carrie was very attentive and made sure when I picked up my car that she went over the work with me and made sure I was satisfied...and I was! Carrie was very attentive and made sure when I picked up my car that she went over the work with me and made sure I was satisfied...and I was! More

excellent service Service Representative Arthur Brewster handled my visit for routine maintenance quickly professionally, Arthur kept me updated on progress and got me Service Representative Arthur Brewster handled my visit for routine maintenance quickly professionally, Arthur kept me updated on progress and got me out in record time. Alk said is was a great experience. More

Doesn't stand behind batteries. 100 month sticker on the battery is a joke, mine died after 4.3 years and Honda Lisle wouldn't warranty it because I didn't have a receipt from 4 year 100 month sticker on the battery is a joke, mine died after 4.3 years and Honda Lisle wouldn't warranty it because I didn't have a receipt from 4 years ago. If it's a Honda made battery it shouldn't matter where I got it and any Honda dealer should honor it. I get better service and hospitality with my Toyota dealer. More

Leased a New Car For The First Time I came in to have my 2001 Honda Accord serviced with an oil change. I told Paul, in Service, there was a leak in the mid section of my car. Once the I came in to have my 2001 Honda Accord serviced with an oil change. I told Paul, in Service, there was a leak in the mid section of my car. Once the car was serviced, he put it on the rack to find out about the leak. It was in the fuel tank, and the whole under pinings of the car were rusting out. He told me it would not be worth it to fix, and that Honda had a great leasing deal going on right now, and he had leased a car himself. Heri was passing by, and Paul asked him to talk to me about it. I explained to Heri how I used the car, and he figured out my average yearly miles. He explained how leasing worked, and I determined which model I was interested in. He got a car and we took a test drive. Heri showed me the electronic features of the car and how they worked. He synced my phone with the car and showed me other features. He was very helpful and easy-going, not at all pushy or hurried. He was very cordial and made a difficult decision go very smoothly. More

Poor customer service I hope Dave was simply having a bad day when I came in for service. He was condescending, snarky, and dismissive. I felt like a child who was being I hope Dave was simply having a bad day when I came in for service. He was condescending, snarky, and dismissive. I felt like a child who was being scolded. The lack of professionalism was surprising, as I've never had an issue at this dealership. I'm sorry to say, I won't return. More

My certified crv needs a new battery? 6 mos after buying my crv certified, i am being told by another honda dealer my battery needs replacing but honda lisle says its still "good?" after p 6 mos after buying my crv certified, i am being told by another honda dealer my battery needs replacing but honda lisle says its still "good?" after pressing svc rep he says it say recheck soon. Really then its not good and should have been replaced prior to purchase. Unhonest dealership and sales people. Would not recommend this place More

Great Service Dave Mueller I went to Lisle after learning a new FOB door opener for my 2002 Honda Oddy was going to cost $70 to program in Elmhurst. Lisle's cost was $25. The ne I went to Lisle after learning a new FOB door opener for my 2002 Honda Oddy was going to cost $70 to program in Elmhurst. Lisle's cost was $25. The new FOB was the same price at both dealerships but programming is an extra charge. Dave Mueller greeted me in Lisle and said no need for a long wait to simply purchase and program the FOB. It took 10 minutes and I was on my way. Amen. In Elmhurst I would have waited over 1 hour and spent more $$. Thank you, Mike Foster More

Leasing was a breeze This is my second leased vehicle from Honda of Lisle and I find the team there to be very forthcoming and helpful. Definately not the shell game that This is my second leased vehicle from Honda of Lisle and I find the team there to be very forthcoming and helpful. Definately not the shell game that I have gotten from other dealers in the area. I feel very comfortable working with the team at this Dealership. More

Incredibly Untrustworthy Service Department Like several of the other reviews posted, I wish I could give this place negative stars. THIS HONDA SUPERSTORE TRIED TO TAKE ADVANTAGE OF ME. (skip to Like several of the other reviews posted, I wish I could give this place negative stars. THIS HONDA SUPERSTORE TRIED TO TAKE ADVANTAGE OF ME. (skip to * for quick read) I religiously got my oil changed at this dealership since it was close to my house. A few weeks ago, I was traveling to Michigan when my wrench came on so I needed to get my oil changed there. When I arrived in Michigan my oil percentage was still at 15%, the percentage that shows when the wrench comes on. While getting my oil changed in Michigan, they showed me my oil stick and told me that my oil was lower than it should be. They were shocked to see that the LISLE dealership had been giving me stickers that said to come in when the wrench came on. Since I have a 2006 model that uses conventional oil, my car should have still been given a sticker that reflected the milage and date of my next service appointment. They explained that newer cars that use synthetic oil can use the "see the wrench schedule your service" method, but not my car and over time it can cause damage. The Lisle dealership never bothered to mention to me that my oil had been low and I needed to service my car more frequently. Not sure if it was pure laziness or if they wanted my car to break so I'd buy a new one from them. My oil change before this recent oil change, was at the Lisle dealership. They informed me that I needed to replace my catalytic converter heat shields ASAP. Since I didn't have $275+ laying around, I asked how long I could get away with it for. The mechanic told me that I could slide by until winter came. He explained that I needed this replaced to protect my engine from salt, and if i didn't replace it by the first snowfall I would get salt inside the engine and destroy it. You never know when the first snow will be in Chicago (and I still don't have $275+ laying around) so I waited until the last possible minute to deal with this- which was after our first snowfall this year. Scrambling to get this done quickly since I was under the impression that I was going to have to buy a new engine if I didn't, I made an appointment for the service. I thankfully decided to call the Countryside Honda dealership to compare their prices for the service. The mechanic I spoke to was 100x's friendlier than the one I spoke to in Lisle. He asked me if the car had been making loud/odd noises from the missing part and I told him no. He said a repair like that isn't necessary and that the catalytic converter itself is sealed and the heat shields do just that- shield from heat. He said that both his car and his wife's no longer have the heat shields & he didn't deem it necessary to replace. I told him again what the Lisle dealership had told me, that it was urgent and essential to replace this part or ruin my engine. He confirmed that their service price was $270 and that it was an expensive repair that I didn't really need unless I lived somewhere like the south and was going to have hay or something like that under my car a lot. So now I'm obviously very irritated conflicted about what to do. I call Lisle to cancel my appointment and ask them to email me the specific repairs I needed in case I was quoting the wrong thing. Still, it was the catalytic converter heat shields that needed replacing. I call a local mom & pop body shop that my family has trusted for years, very good people. I again, go through the story about what the Lisle dealership told me, then what Countryside told me and the mechanic actually starts to laugh and tells me that he agrees with Countryside and it is not necessary to replace. He even goes on to tell me that they usually take them OFF of Honda models because of the way they rust or break down on the car and it wasn't unusual that one of mine was missing. I didn't question his opinion at all but he gives the phone to the manager/owner of the shop (I think for a good laugh) and I explain the story once again and he again, agrees with his mechanic and Countryside and tells me I don't need to replace that part and that I should probably stop going there for oil changes all together. I graciously thank him for his help since I'm a poor 20-something college student with no money or car expertise and he tells me that's what the Lisle dealership was banking on. *As a 20-something female who knows nothing about cars the best advice I can give anyone reading this is not to go here!! I gained an important life lesson about car repairs.... always call for a second opinion! I thought I could trust a certified Honda dealership, and I almost got the recommended repairs no questions asked. I have been a loyal customer to this dealership for years and years and I am horrified and disgusted that they would try to take advantage of me in this way. I thought about contacting the service manager, but I didn't see any point. I don't want any coupons for my next service or oil change, because I don't want any of their mechanics touching my car ever again.* More