Honda of Lisle

My salesman Arash, completely took a terrible day I was having and made it one of the best dealership experiences I have ever had. having and made it one of the best dealership experiences I have ever had. More

Nikk was absolutely amazing! He was helpful and kind and helped me get into a new vehicle the same day that I went in. The finance manager I spoke with too- I think his name is S He was helpful and kind and helped me get into a new vehicle the same day that I went in. The finance manager I spoke with too- I think his name is Sin? (i’m so sorry, I’m horrible with names!) was absolutely amazing and sweet and helped me get a great deal too with all of the warranties i wanted. All in all because of Nikk and the finance manager I had a great experience, especially as an (almost) 21 year old buyer who was getting a brand new car with no cosigner. I walked out with a 2024 Honda HRV Sport!:) More

Great customer services,Laura answer all of our questions,made us feel comfortable and she got us a great deal.. questions,made us feel comfortable and she got us a great deal.. More

Excellent! !! Kudos and keep up the good work! Customer service… two thumbs up😉 continue the good job! !! Kudos and keep up the good work! Customer service… two thumbs up😉 continue the good job! More

Great experience and dealer friendly. Do not put any pressure on you and explain the many options thoroughly. Do not put any pressure on you and explain the many options thoroughly. More

Got my serviced Today, 16 August 2023 and was not very happy with new type dealer to customer services, in the post-covid era, provided by this Honda of Lisle service department. I am a regular customer o happy with new type dealer to customer services, in the post-covid era, provided by this Honda of Lisle service department. I am a regular customer of this dealership: buying multiple cars and getting those serviced here for the last 20 plus years but of late the service quality has deteriorated. I brought my Car Honda CRV 2015 for service (TAG # 2987): B12 oil and filter change, air filters and battery replacement the service supervisor. The supervisor told that it should take about 2:30 to 3 hours and I was provide with a drop service from "Lyft". Around 1 pm, after 3 hours or so called back the supervisor and I was told that the car is still in the shop and being worked on. When asked to call me back when it's ready, I was told that "I just left the building. I'll be back in a hour". Wasn't it better that this person should have delegated the charge to another colleague before moving out and not to keep me waiting for another hour or more. Anyway, I called the service department again and got it arranged to be there and get my car after talking and getting help from other (two) supervisors. The story doesn't end here, I was told to wait for the car to be brought up to the front and I waited for 20 minutes or more still nothing turned up. It was after asking the bell boy couple of times I could locate the car parked on the far sight of service place. In a nutshell, I must say that I am not happy with my Today's experience: there was no single point of contact or to delegate the charge to another supervisor during one's absence, no attempt of explaining the details of the service rendered, and not providing a prompt delivery of the car after the service. More

Shady people don’t buy a car from them not recommended check engine light came on same day I bought the car check engine light came on same day I bought the car More

very good customer service and very open communications. overall the service was excellent and very good engagement with customers overall the service was excellent and very good engagement with customers More

Very pleasant person to work with. Answered all my questions. The dealership service is great and explains everything done to the vehicle Answered all my questions. The dealership service is great and explains everything done to the vehicle More

The experience was wonderful (and I am one who does not enjoy car buying). Scheduling the appointment was easy. My salesperson, Kabir, was very welcoming and not pushy with any part of the process. H enjoy car buying). Scheduling the appointment was easy. My salesperson, Kabir, was very welcoming and not pushy with any part of the process. He listened to my requests and provided a car that met my expectations. All parts of the process were effortless. I had a car, driving home within two and a half hours. Thanks More