Honda of Lisle

I would have my car towed to another state before I would leave my car with them, even if it right in front of this dealer. I had a recall issue from the start of owning the car. The service department was r leave my car with them, even if it right in front of this dealer. I had a recall issue from the start of owning the car. The service department was rude and inconsiderate. They never called me back regarding the part and when I went I was given a msg to pick it up assuming it was fixed, it wasnt! When I was upset and tried to talk to someone, the sales person, manager and service manager were convienently not avaiable. When they pulled up my car, it was coated with dirt, splashed on and frozen, and told that their car wash was not working even though other cars were sparky clean. I have always purchased Hondas for their outstanding performance, but have learned how some dealers should be out of business for their customer service. More

This is my third vehicle purchase from Honda of Lisle and this dealer is about 45-50 minutes away from me and there are 2-3 honda dealers closer to me, so that right there speaks to the level of service rece this dealer is about 45-50 minutes away from me and there are 2-3 honda dealers closer to me, so that right there speaks to the level of service received at this dealership. The first two vehicles I purchased were from Robin (who is exceptional) however this time she was on a temporary leave and I dealt with Lee and Joe. They both were very good and I would recommend both. The whole process, negoiation to driving off the lot with the car, took 2 hours. That included them looking through there three lots for the vehicle. I would highly recommend this dealer to anyone looking for a new Honda. More

Even though I havent bought any car from them I got a very good impression on these guys by the way they deal with me. As I was looking for a particular color I couldnt make the deal with these guys. The very good impression on these guys by the way they deal with me. As I was looking for a particular color I couldnt make the deal with these guys. They dont make up any sales man scenes. They are very straight forward and never bluff you. They tell you what they can do. Even the pricing was reasonable. They are very professional. More

I echo boohbahman sentiments exactly. I shopped around and got a great deal via e-mail from this dealer and they delivered on that exact price as promised. No haggling, no "lets make a deal". I was in and and got a great deal via e-mail from this dealer and they delivered on that exact price as promised. No haggling, no "lets make a deal". I was in and out in 2 hours. No pressure to add on anything and even their extended warranty pitch was " here it is, do you want it?" approach. The only area of concern was that there were several fuses that were not installed at time of delivery, however they made it all correct the next day when I returned. Naperville/Aurora dealer was closer to me, but that dealer had a lot of extras and add-ons on every car. They are all about the negotiation there, as I overheard several deals going down where they were arguing about a couple hundred dollars while I was sitting under their tent (they are remodeling thier showroom). I wanted to go up to each person and tell them to send an e-mail to Honda of Lisle and they would not have to go through this. Could not be happier with the sales experience at Honda of Lisle and the price was below the Edmunds listed innvoice price. More

I called trying to find out their inventory after working with another dealer in the area. The salesman I spoke with told me that the vehicle I wanted would NOT be released to the dealership I was currently with another dealer in the area. The salesman I spoke with told me that the vehicle I wanted would NOT be released to the dealership I was currently working with. He told me that if I wanted it I would have to come get it from them. He even went as far as saying if I came to him it was "Too bad" for the salesman I had been working with. He did give me a great price but unfortuneately for him-the other dealer got my sale and yes, I paid a little more but oh well. It was very rude to try to "steal" my sale from someone else. Would NOT recommend. PERIOD! More

Told me they had only one car in the color I wanted and I needed to give them a credit card and make a deposit to hold the car until I could get there (about an hour later) and test drive it. Nice try, but n needed to give them a credit card and make a deposit to hold the car until I could get there (about an hour later) and test drive it. Nice try, but no dice. More