Honda of Lisle

very friendly people. i appreciate the kindness & ability of robin & vic to help me aquire this car. i couldn't have done it without them. i hated getting rid of my trade in but she had reached the ability of robin & vic to help me aquire this car. i couldn't have done it without them. i hated getting rid of my trade in but she had reached the "end of the line"... the honda civic i purchased will save on gas & it is a pleasure to drive a new vehicle w/ that new car smell! party on! thanks again robin & vic! More

My first trip in to discuss buying new went fairly well. Bob Gross was receptive and what not. I gave him my specs and it seemed to be an easy enough request. The problem came when I was waiting for any wor Bob Gross was receptive and what not. I gave him my specs and it seemed to be an easy enough request. The problem came when I was waiting for any word on the car's progress and heard nothing for a month. Bob assured me that he would call or email me and I got neither. It took Frank the sales manager to contact me to tell me what was going on with the car. About a week after I talked with Frank, I got a call from Bob telling me that he was no longer with Honda and was now with an insurance company instead. Not only had I heard nothing for a month from him, he nor anyone else opted to tell me that he was moving out of the dealership. Not long after this I went to talk to Frank at the dealer and let him know the situation. He was apologetic and was able to get George Paulus- another sales consultant- to help. The process went smoothly after this and within a week or so I had my new Accord, albeit not with everything I wanted but it is very nice and I'm glad I got it. More

If Lee hadn't worked with me to get me into a new Civic in my price range, I wouldn't be able to say that I now have two Honda's, both from Honda Of Lisle, parked in my driveway! In the future, when it's in my price range, I wouldn't be able to say that I now have two Honda's, both from Honda Of Lisle, parked in my driveway! In the future, when it's time to buy my daughter a car, I hope to return and see Lee! Thanks Again Lee!! More

I would recommend this dealership. I had contacted other Honda dealers looking for an 2011 Insight - just an Insight, not an EX, not an LX, just an Insight. I had one dealership tell me they had one in sto Honda dealers looking for an 2011 Insight - just an Insight, not an EX, not an LX, just an Insight. I had one dealership tell me they had one in stock only to get there and find out the did NOT have one. They tried to sell me one of the higher models - I didn't want to pay for options that I didn't want or need. The internet sales woman at that dealership claimed that the inventory was off - which blows me away to think that a dealership does not have an accurate inventory system! I know that the Insights are hard to come by because of the earthquake and tsunami, but be honest with me. The perception I walked away with from that dealership was bait and switch. Not Honda of Lisle. I contacted Honda of Lisle. Jennifer contacted me via e mail. I asked if she had the car I wanted. She did. I said, are you sure because I am ready to buy the car. She assured me that they did. When I got to Lisle, imagine my surprise to find out that they had THREE cars to choose from. Jennifer was very friendly and helpful. I also had a trade in. I really beat up my cars so I was pleasantly surprised when Honda of Lisle gave me almost the full amount I wanted on my trade in. They were fair, they were friendly and they were helpful. More

Classic bait and switch. Advertised price, stock number and VIN on cars.com. We went with the printout from cars.com and the salesman said he knew exactly which car we wanted and that it was on the floor. and VIN on cars.com. We went with the printout from cars.com and the salesman said he knew exactly which car we wanted and that it was on the floor. We asked if the price was correct and salesman said yes. When we went to buy the car, the price had suddenly gone up $2000. Salesman said that mud flaps were added after market(so?). We went to leave and he got the sales manager. Sales manager said cars.com had made an error and he would not honor the price. More

Erik was very helpful and patient with us. He talked me through all my questions, showed me everything I needed to know about the car, gave me tips and sent me on my way. He has a great personality and wa through all my questions, showed me everything I needed to know about the car, gave me tips and sent me on my way. He has a great personality and was easy to work with! Thanks for taking the time with us, Erik! More

I had never purchased a new car before, and was a little leery of the whole car buying process. But when I walked in the showroom and talked with the salesman, I felt comfortable and not pressured. Over the leery of the whole car buying process. But when I walked in the showroom and talked with the salesman, I felt comfortable and not pressured. Over the course of a few weeks, I would stop in to ask questions between a new and used vehicle, drive a new one versus an older model, and the salesman (Jack) never pressured me to pick one way or the other but flushed out both options for me to consider equally. Once I made my decision, settling on a price was easy, making the purchase was easy, and I walked away feeling like I had gotten great service, a good price, and that I could continue to rely on Honda of Lisle for all my new car's needs in the future. I was very pleased! More

Had a great experience at the dealer and I know that if I have any questions Mr. Ali will be of great service. He was very nice and very knowleageble of the material. Thank you guys. So far the car is good w have any questions Mr. Ali will be of great service. He was very nice and very knowleageble of the material. Thank you guys. So far the car is good we've only had it for a day but will learn more about the car as days go by. More

I want to say a special thanks to Mike Dalpino for making our purchase a great experience. He was very honest from the start. He worked with us with our indecision on which cars we needed, deciding if we wan our purchase a great experience. He was very honest from the start. He worked with us with our indecision on which cars we needed, deciding if we want a mini van versus a couple of cars. (Yes, a couple!) The whole staff at Honda of Lisle was friendly and courteous to all of our needs. I will highly recommend your dealership to any of our friends that may need cars in the future. Leonard Somogyi More

The overall experience was very professional and satisfying. High pressure tactics were not used and negotiating was reasonable. We were still a bit disappointed with the amount of time a new car satisfying. High pressure tactics were not used and negotiating was reasonable. We were still a bit disappointed with the amount of time a new car purchase takes but it was bearable. Honda of Lisle's staff does a nice job with making people feel welcome and comfortable, taking care of the little things. Other dealerships (visited same day) were not pleasant experiences. More