Honda of Lisle

From my first inquiry into a Civic, Ann has provided exceptional follow up, assistance, and especially patience, as I built and rebuilt and requested quotes over and over again for first the Civic, then exceptional follow up, assistance, and especially patience, as I built and rebuilt and requested quotes over and over again for first the Civic, then the Accord. I never felt pressured, she kindly and professionally provided answers to any quote I requested regardless of how many times I asked and, however trivial my question may have seemed. Once we finally decided on the Accord and Ann finalized pricing, Mark you also helped me to know how the process works and what the final lease deal involves. Again, you also answered all my questions quickly and professionally without making me feel stupid for asking (a common occurrence with other dealers I had dealt with, too bad for them! :-) John, thanks for making the purchase and delivery of our new Accord, one of the most enjoyable and painless car experiences we have ever had. You also were incredibly patient and I never felt pressured, as we looked at the inventory and finally decided on the model/color we wanted. Your sense of humor was also a nice plus! Also thanks to Robert Mitchell, your Finance Director, what an easy transaction, Jill and I were very pleasantly surprised. We have gone to Honda of Lisle for over 15 years, with our 1996 Accord, so we know we are in good hands with your parts and service departments. Never once over the years did we have any unpleasant issues. I know Honda of Lisle will take good care of us. With three boys that have to go through high school then college, your dealership will be a potential source for good new or used cars for years to come. Again, many thanks to you all! Respectfully, Joe and Jill D'Urso and family More

I recently had a very positive experience, purchasing our first vehicle at Honda of Lisle. It began with a simple inquiry I made online to their website about the Honda Civic. I then received a very timely a first vehicle at Honda of Lisle. It began with a simple inquiry I made online to their website about the Honda Civic. I then received a very timely and inviting response from Ann Kinder, outlining several inventory options available to us, and listing their discounted pricing. My work schedule made it difficult to communicate by phone or in person, but it was not a problem for their team. I continued to communicate for several hours with Ann and Shawn Kiannejad via email about the Civic I was interested in. At all times, the communications were timely and professional, as they answered my questions promptly and directly. I even came to agreement with Shawn on a fair price for a vehicle I had not even seen. Once onsite, Shawn turned us over to Jack Schultz for the test drive and to complete the transaction. Jack was very professional, engaging and supportive in helping us make a final purchase decision. He took his time walking us through all of the vehicle information, warranties and dealership services. Jack was a nice finish to an all-around pleasant and hassle free experience. More

I just bought a new CRV and I could not be happier. Mike took the time to explain the car to me and all the different options. He let me take it on a test drive until I felt that I had driven it enough to took the time to explain the car to me and all the different options. He let me take it on a test drive until I felt that I had driven it enough to make a decision. The next day, when we arrived to purchase the car he had my two options ready and clean for me to make my decision. The purchase process was quick and very very pleasant. I would reccomend this dealership to everyone. More

these guys are sneaky. When we bought our Odyssey, they quoted us one price for a Honda Care warranty and raised it by $400 dollars on the Bill of Sale. We caught it and they adjusted, but then two weeks l quoted us one price for a Honda Care warranty and raised it by $400 dollars on the Bill of Sale. We caught it and they adjusted, but then two weeks later, we found out they didn't give us the Honda Care warranty but their 3rd party warranty company. Lots of hassles just trying to buy a new car. More

I contacted Honda Of Lisle during the morning on Friday May 27, 2011 to inquire about Honda's Lease specials on Accords & Civics. I was initially working with their sales manager Jeff Carr over email to w May 27, 2011 to inquire about Honda's Lease specials on Accords & Civics. I was initially working with their sales manager Jeff Carr over email to work out all of the logistics behind what the lease was about & what my payments would look like based on a trade in of my 2006 Acura MDX for a 2011 Accord SE. Once we had the generalities out of the way I was invited to come to the dealership where i worked with Chris Gorgosz & Mark Fitzpatrick on bottom line pricing and monthly payments. I know that this may be a strange analogy, but, the deal went so smoothly that I felt as if I used my "Preffered Shopper card" at the checkout aisle of a shoppers club and got the club price for the vehicle. I did my research before arriving at the dealership and knew mor or less what my payment could be on the lease and Honda of Lisle came thru for me. Such an easy deal to make with great people to do business with. I was able to pick up my new car on May 31st and it only took about 1 hour to go between delivery of the new vehicle and signing of papers at the leasing office. basically everything was "Bang Bang" your done. No ups no extras and I was on the road. This Honda store is a family run business and they made me feel like family throughout the entire sales/leasing process. I highly recommend this store to anyone that wants to "feel at home" at the dealership and get a great deal as well as work with a great sales & management team. More

Debby was very friendly and has excellent customer service skills. She was polite and it was a pleasure to work with her in getting our car. She followed up with us and made sure we were satisfied wit service skills. She was polite and it was a pleasure to work with her in getting our car. She followed up with us and made sure we were satisfied with our deal. She went through with us the features in the car, kept us updated about the financing options , let us test drive the car when ever we asked for a test drive. More

I appreciate the straightforward sales approach - competitive price and 1000% customer service. I've been driving Hondas for 20 years. While I try to "shop" for a better deal, I always end up coming competitive price and 1000% customer service. I've been driving Hondas for 20 years. While I try to "shop" for a better deal, I always end up coming back to Honda of Lisle. Other dealers try to play games with my time and often times are less than honest when talking price. More