Honda of Lisle

I narrowed my new car search to a Hyundai Elantra Touring or a Honda Fit. I stopped in Honda of Lisle to test drive the Fit after an unsatisfactory visit to another Honda dealership. It was my pleasure to or a Honda Fit. I stopped in Honda of Lisle to test drive the Fit after an unsatisfactory visit to another Honda dealership. It was my pleasure to meet Jack Schultz! After my test drive I was sold on the Fit but Jack sold me on Honda! Jack took the time to answer all my questions and review items I didn’t think to ask about. He took me on a tour of the dealership and service area. I look forward to a continued relationship with Jack and Honda of Lisle. More

We thought Debbie was terrific during the entire process. We thought Debbie was terrific during the entire process. She was very low key, which was a nice change in car buying. I'm 61, so I've bought many ne We thought Debbie was terrific during the entire process. She was very low key, which was a nice change in car buying. I'm 61, so I've bought many new cars. Getting a new car is fun, going through the process is not. Debbie made the experience virtually painfree. We would refer her to friends with no reservations. And we love the car. Debbie's a keeper! More

Sam Gage will take as much time as you need to help reach a decision that you are happy with. Everybody at Honda of Lisle was helpful and courteous and treated us with respect. a decision that you are happy with. Everybody at Honda of Lisle was helpful and courteous and treated us with respect. More

Honda of Lisle was our first stop when we began shopping for a new car. We were greeted by Ali immediately as we walked in the door. We explained what we were interested in and he lead us over to the Pilot. for a new car. We were greeted by Ali immediately as we walked in the door. We explained what we were interested in and he lead us over to the Pilot. He was very helpful in explaining the different features on the SUV and answered all of our questions after which he offered us a test drive. We were both allowed to drive which was very helpful since we will be sharing the vehicle. When we got back to the showroom Ali worked out the figures for us and we were very surprised and happy with the price. We had promised our adult children that we would look at more than one dealer so we told Ali this and with no heavy pressure he said he hoped that he would see us again. We went to GMC, and two Ford dealers and we were unable to match the service, friendliness, quality of vehicle, or price that Ali had put together for us. From start to finish he was a true gentleman. More

Sam Gage was extremely helpful, and went above and beyond to help me find the car I was looking for. He is very friendly, and I love that he was a no pressure salesman. He was honest so that he could help me to help me find the car I was looking for. He is very friendly, and I love that he was a no pressure salesman. He was honest so that he could help me make the best decision for me. The process was easy, and Sam took much of the hassle out of buying a car. I felt very comfortable and calm, which is great because I am a young buyer. I am so happy with the service at the dealership. More

Going to Honda of Lisle was a wonderful experience. We received excellent treatment from Debby Brown, informative, but not pushy. We had researched the price via Consumer Reports Build & Buy Report, inclu received excellent treatment from Debby Brown, informative, but not pushy. We had researched the price via Consumer Reports Build & Buy Report, including the Zag guaranteed price quotes, and that price was matched by Honda of Lisle. Just about every question we had was anticipated and information was given before we even had to ask. Every phone call was quickly answered or returned. We really liked the clinic for new Honda owners, in which we were told many things we didn't know about service and our vehicle. The tour through the service area was valuable and made us feel very comfortable with Honda of Lisle. We have had our car for 5 months now, and it has met our every expectation. We took it in once because we got a nail stuck in the tire, and I was thrilled that I noticed the low tire pressure icon on the dashboard. If I hadn't seen it, I would have ended up in rush hour traffic on the Stevenson expressway in Chicago with a flat tire. Instead, I took our other car, and brought the Honda in for service the next day. It only took about an hour to get the new tire (it couldn't be fixed), and I was able to surf the web in the waiting room. It was the best service experience I have ever had. More

Very happy with Honda of Lisle. Called to see if they would price match a deal we'd found online and they agreed almost immediately, even on special order, as none of the vehicles they had in stock met o would price match a deal we'd found online and they agreed almost immediately, even on special order, as none of the vehicles they had in stock met our criteria. Car came in when promised, we went in on a weekday evening and were out in less than 2 hours. We had our toddler with us which could have made the process unbearable but they were very accommodating of him, helped keep him entertained, and moved very efficiently in light of his limited goodwill. More

i was happy with the saleman and everybody there and the car everything went smooth i was in and out in about 1 hour i rekimend shawn kinnejand and george paulus as the men to see car everything went smooth i was in and out in about 1 hour i rekimend shawn kinnejand and george paulus as the men to see More

I recently leased a 2011 Honda Fit Sport from this location. I chose this location over another Honda dealer closer to my home because they had the exact model and color that I wanted. I figured it location. I chose this location over another Honda dealer closer to my home because they had the exact model and color that I wanted. I figured it would be best for me to make the extra trip to this location to purchase the exact car that I wanted rather than to try locate it from another dealer. I felt that it should have been a fairly straightforward process for me to lease my Fit, seeing as how I was not considering any other vehicles and already had a price in mind. I test drove the car and began the leasing process. When the MSRP I was quoted was higher than what I was quoted online, I questioned my sales associate, who then brought out his manager to clarify. The manager greeted my boyfriend and I while he was still eating Fritos, which I felt was unprofessional. About an hour after beginning the process, the dealership then required that I have a parent co-sign the lease, as this is my first car. I had to call my mom to have her make a special to the dealership to co-sign with me. After waiting nearly another hour to find out if my mom and I had been approved, we were told that the approval system had been shut down for the day and that we would be told in the morning if we were in fact approved. Although the dealership had a copy of my driver's license and my check for a down payment, I was still unable to leave with my car that day. I would have to arrange to come back on a separate occasion, which is very inconvenient for me as I work nights and some weekends as a nurse. I feel that with this kind of collateral we should have been able to arrange an agreement in which I would be able to leave the car that day. When my mom and I were approved for the lease (which we knew we would be), I returned to the dealership with my boyfriend to pick it up. I was excited because my boyfriend had recently purchased a Honda and had explained to me the delivery process and how I would learn about all the features on my new car. When I arrived, I was informed that my mom would have to sign with me yet again, something that was not communicated to me on the phone prior to coming to the dealership. Again, I had to call my mom to make yet another special trip to the dealership to sign the lease agreement. We spent another 2 or so hours on this occasion to complete the leasing process. When I was finally able to get my car, our sales associate basically showed us out the door and moved on to a new customer without giving me any orientation to my new car. My boyfriend had to go back in and ask for him to do a delivery on the car. All in all, I really do love my new Fit, however I wish I had looked more closely into the reputation of the dealership as opposed to just going with the location that had the car in stock. More

From my first inquiry into a Civic, Ann has provided exceptional follow up, assistance, and especially patience, as I built and rebuilt and requested quotes over and over again for first the Civic, then exceptional follow up, assistance, and especially patience, as I built and rebuilt and requested quotes over and over again for first the Civic, then the Accord. I never felt pressured, she kindly and professionally provided answers to any quote I requested regardless of how many times I asked and, however trivial my question may have seemed. Once we finally decided on the Accord and Ann finalized pricing, Mark you also helped me to know how the process works and what the final lease deal involves. Again, you also answered all my questions quickly and professionally without making me feel stupid for asking (a common occurrence with other dealers I had dealt with, too bad for them! :-) John, thanks for making the purchase and delivery of our new Accord, one of the most enjoyable and painless car experiences we have ever had. You also were incredibly patient and I never felt pressured, as we looked at the inventory and finally decided on the model/color we wanted. Your sense of humor was also a nice plus! Also thanks to Robert Mitchell, your Finance Director, what an easy transaction, Jill and I were very pleasantly surprised. We have gone to Honda of Lisle for over 15 years, with our 1996 Accord, so we know we are in good hands with your parts and service departments. Never once over the years did we have any unpleasant issues. I know Honda of Lisle will take good care of us. With three boys that have to go through high school then college, your dealership will be a potential source for good new or used cars for years to come. Again, many thanks to you all! Respectfully, Joe and Jill D'Urso and family More