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Honda of Lisle
Lisle, IL
5,626 Reviews
Honda of Lisle has the Honda car, truck or SUV you have been searching for at a price you can afford. With a friendly and helpful sales staff, highly skilled mechanics and multiple automotive certifications, Honda of Lisle is the Chicago area's most respected Honda dealer. Our mission is to make every customer a customer for life by consistently providing world-class services. Superb customer care, competitive prices and a knowledgeable staff are a few of the things you will find at our new Honda and used car dealership in Lisle, IL. Visit us today and take a test drive in your dream Honda.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,626 reviews
November 01, 2011
We initially worked with another Honda dealership in the area, but found them unwilling to negotiate anything. They came off as really cocky. In my frustration, I started emailing the internet sales manager area, but found them unwilling to negotiate anything. They came off as really cocky. In my frustration, I started emailing the internet sales manager at the Lisle store to see if they could beat what the 'other' dealer was showing us. After a few back and forths, we went in and had a great experience. We actually ended up with a model, one level higher than we initially wanted, for few more dollars a month. Not only did they work with us and throw in a few small extras, the sales people were friendly, personable and great at making the kids happy, while we signed paperwork. Speaking of paperwork, that was the fastest closing doc signing we have ever been through. Overall, the experience was pretty painless! Go to LISLE! More
by kmitt4
Employees Worked With
3
November 01, 2011
Debby was great - she made sure I had all the necessary information and coordinated all the paperwork along with pickup time/date of the vehicle perfectly. It maybe took me a total of 2 1/2 hours over a co information and coordinated all the paperwork along with pickup time/date of the vehicle perfectly. It maybe took me a total of 2 1/2 hours over a course of a few days to purchase a vehicle. MUCH easier than other dealers I've experienced. She was also very accomodating and would come in early or even on her day off to make sure I was taken care of properly. Great experience! More
by mminkalis
October 29, 2011
This was our first car purchase in Illinois. We already loved the Honda vehciles so that was the easy part. We used this dealer for service. Our sales person mr. schultz asnd the sales manager were awesom loved the Honda vehciles so that was the easy part. We used this dealer for service. Our sales person mr. schultz asnd the sales manager were awesome. Best car buying experience ever!!!! We explained what we wanted and they came through plus. We will be going back next year for another vehicle. More
by gisellegmp
Employees Worked With
3
October 26, 2011
I was in the market for a new car and requested price quotes from many Honda dealers. Honda of Lisle offered the best price. My visit to the showroom was painless. Mike showed me the car while som quotes from many Honda dealers. Honda of Lisle offered the best price. My visit to the showroom was painless. Mike showed me the car while someone looked at my trade in. We then reviewed the numbers and they were very favorable. The negotiation process didn't take long and a deal was made. I would estimate that the entire visit took around 2 hours. More
by axg101
Employees Worked With
Mike Harvery, Mike Harvey
October 23, 2011
Excellent customer service from the salesman, sales manager and finance manager. I felt like family! The salesman was very friendly and informative about the vehicles. The Sales Manager went out of his manager and finance manager. I felt like family! The salesman was very friendly and informative about the vehicles. The Sales Manager went out of his way to ensure that the new car price and financing fit my budget perfectly, even when I changed models! I got a super deal and am very happy with the personal attention I received. More
by superdeal1
Employees Worked With
Zahid, Mark, Zahid Ali
October 17, 2011
I was very pleased with the customer service and price that was offered by Honda of Lisle. They were open to finding the exact model and color that I wanted and at the price that I was willing to pay eve that was offered by Honda of Lisle. They were open to finding the exact model and color that I wanted and at the price that I was willing to pay even though they did not have it in their inventory. They also were competative in the price offered for my trade-in. More
by pacassity
Employees Worked With
Michael DalPino, Mike Dalpino
October 16, 2011
Working with Mike Dalpino was a pleasure! He was patient, honest, and courteous. I never felt like I was dealing with a stereotypical "sleazy" salesperson. His follow-up (while I was deciding) was appropri honest, and courteous. I never felt like I was dealing with a stereotypical "sleazy" salesperson. His follow-up (while I was deciding) was appropriate and never annoying. During price negotiating, I felt comfortable dealing with Mike...he listened to me, and I felt like he and the Lisle team were fair and willing to compromise. When I came to pick-up my car, Mike took me through all the info (both the manuals and sitting in the car teaching me the equipment) with patience - he gave me 100% of his attention, and I never felt rushed. I would recommend the Honda of Lisle, and Mike D specifically, to anyone. More
by jill_dexter
Employees Worked With
Mike Dalpino, Mike Dalpino
October 06, 2011
Debby was so helpful and made us feel comfortable in buying a car just by being who she is. She even gave my husband and I (well, me really) a cute Honda bear because we had to wait for so long while wa buying a car just by being who she is. She even gave my husband and I (well, me really) a cute Honda bear because we had to wait for so long while waiting on our car insurance company to call the dealership back. She will be the person I recommend to anyone who wants to buy a car. I owed this review to her five months ago and am so glad she followed up with me after all this time because service like that just has to be acknowledged. Thanks Debby! More
by Mike & Eunice
October 06, 2011
I recently bought a 2011 Honda fit sport with navigation from this place. When we went to test drive the car, like any person you assume that the navi comes with bluetooth, as it does on most cars. While from this place. When we went to test drive the car, like any person you assume that the navi comes with bluetooth, as it does on most cars. While test driving, we had asked the salesperson, Robin, where is the microphone when a phone call comes in. So she pointed to it and even said "your contacts come up on the screen of the navi once your phone is paired". Right after we signed the papers, she even said let me know if you need help with pairing. So we take the car home and tried to pair my phone and had trouble. So we called them and specifically spoke to a manager and said "We just drove a 2011 honda fit sport with navi off the lot, however we're having trouble pairing a phone" he said "oh bring it it in its a common problem" when we took it in, a salesperson even asked us what model and we said 2011. then he tried to get it working, and it didn't. Then he went to the manuals and tried and no luck. Then they tell us there is NO BLUETOOTH in the car. We had asked them BEFORE we bought the car "what is the difference between 2011 and 2012 honda fit sport with navi". They said just the alloy wheels and body kit is a little different thats why the price is only $250 more" They left out the part that 2011 does not have bluetooth while the 2012 does. We tried to get them to put in an aftermarket bluetooth, which i guess was costing them too much so they are like we'll cut you a check for $200, you can go find your own bluetooth and get it installed. An aftermarket bluetooth would cost us atleast $300 plus installation. So then we tried again talking to another manager named Stephanie. My husband said "i'm a medical student, i am doing rounds at the hospital day in and day out and I don't have time to go find a person to install it for me" She says "well since you are a medical student, you should have been intelligent enough to do the research on this" On top of that she gives us an ultimatum, "either you take the deal now or I take the deal back at 5 PM" and it was already 4:40 pm! Who the hell says that to a customer? If Stephanie was intelligent enough she would have better educated her staff on the specs of the cars they are selling. I know medical knowledge, when it comes to car knowledge they should know what they are selling, thats why we trust them to tell us the truth and not sell a car under false pretenses. Do not go there, the sales staff is horrible. Seems like their one and only goal is selling you the car even if that means lying to you. I could even forget about the bluetooth situation, but the fact that they insulted us and gave us the worst customer service is crossing the line. You never question a customers intelligence and then threaten them with an ultimatum. Of course I took the $200 from them because I didn't want to lose that too but they have lost my business for any future servicing I might need on the car as well as if I need another car in the future. We are a honda family with 4 other Honda's. We refuse to go there for anything and HIGHLY recommend anyone else going there and being insulted. More
by patel.virali1027
Employees Worked With
Robin, Tim, Stephanie
October 05, 2011
I loved getting a new car at Lisle Honda! There were no pricing games. I went in one time and got a great price. When I picked up our new minivan the process only took 30 minutes! pricing games. I went in one time and got a great price. When I picked up our new minivan the process only took 30 minutes! More
by Heatherrhayes
