Honda of Lisle

Took too long. We were serviced my a new hire. Very nice person ,but still rather green. He took many breaks to get questions answered.. Overall experience was ok. We were serviced my a new hire. Very nice person ,but still rather green. He took many breaks to get questions answered.. Overall experience was ok. More

Scheduled Maintenance Appointment Car wasn’t ready at 11 when I was told it shouldn’t be a problem. (Car was dropped off before 8). Received call at 11 indicating it would be another h Car wasn’t ready at 11 when I was told it shouldn’t be a problem. (Car was dropped off before 8). Received call at 11 indicating it would be another hour and a half. Then I got another call at 1 that it would be done in 15 mins. I came over and had to wait over 30 mins. Very frustrating. More

Positive experience I brought my car in at my convenience because the wrench light came on so no appointment was necessary. Vic met me at my car. He was courteous and fri I brought my car in at my convenience because the wrench light came on so no appointment was necessary. Vic met me at my car. He was courteous and friendly. He estimated it would take about an hour for an oil change, tire rotation and car wash. The hour passed quickly as I found a table in a quiet area where I was able to do some work. My car was ready in just a little over an hour. Great experience. More

Service for B1 minder When I sent my car in for service, I was told it will take about one and half hours to complete. However after two hours I was not being notified unti When I sent my car in for service, I was told it will take about one and half hours to complete. However after two hours I was not being notified until I went to the counter to check the status. Also I realized the tire pressure light came up on the dashboard when I arrived home and I had to drive back to the dealer to get it fixed. Luckily this second time, I do not have to wait. They fixed it right away. More

Super service Robert Paterala is the best service manger. He knows what service was done last time or a year before. He is the best manger and deserves theappreciat Robert Paterala is the best service manger. He knows what service was done last time or a year before. He is the best manger and deserves theappreciation. More

Slow service. Doubtful how good it was Slow service. Doubtful how good the work is. The service engineer said it will take 2 hrs for an oil change A12 service. I asked another and he told Slow service. Doubtful how good the work is. The service engineer said it will take 2 hrs for an oil change A12 service. I asked another and he told 30min ( which was right). Once car was ready I was told the battery needed replacement which will take another 20min. After almost 40min I asked (no one bothered to inform me) as I saw car parked outside ready to go. Another engineer then helped with checkout. Car was dirty inside ( I was told it will be vacuumed) and I have doubts if battery was really replaced. Will see how the car runs next few days. More

Honda of Lisle was amazing!! We worked with JP and had the best experience! He answered all our questions with expertise and never tried to “sell” us anything. The process of purc We worked with JP and had the best experience! He answered all our questions with expertise and never tried to “sell” us anything. The process of purchasing our vehicle took 3 hours, and JP made sure we were comfortable and that our daughter was entertained as well. We will definitely recommend Honda of Lisle to our friends and family!! More

Great experience Nice staff. No hassle in buying. Previous buyer. Got quote right away. Better than other dealers. Trading price could have a bit better. Overall grea Nice staff. No hassle in buying. Previous buyer. Got quote right away. Better than other dealers. Trading price could have a bit better. Overall great experience More

Amazing friendly experience with empathy From the point I stepped in Bill took over and he was patient in understanding my need, helped in choosing the right options. It was a perfect buying From the point I stepped in Bill took over and he was patient in understanding my need, helped in choosing the right options. It was a perfect buying experience with nice conversations with Bill. He and Shawn helped with the right Finance options. Shawn did a great job of explaining the price breakdown and the contracts. They are great guys to deal with More

Excellent Service exactly as promised I recently had my car into Honda Superstore of Lisle for a factory recall. I had not problem scheduling the work at my convenience and everything went I recently had my car into Honda Superstore of Lisle for a factory recall. I had not problem scheduling the work at my convenience and everything went exactly as planned. Everyone was friendly and helpful and did what they said they would do, no more no less. This is the second time I've used their service in the past year and they have been consistent. More