Honda of Lisle

Good Buying Experience I recently had the opportunity to use the Costco Auto Purchasing program with apprehension. However, what made the experience very easy and reasonable I recently had the opportunity to use the Costco Auto Purchasing program with apprehension. However, what made the experience very easy and reasonable was the service provided by Scott Heger. Scott took the time to detail the purchasing program and took us through the steps as detailed by the Costco program. Furthermore, Scott's was extremely patient to ensure we had no hesitation with our vehicle purchase. Congratulations on having Scott on your staff! More

Honda of Lisle was amazing!! We worked with JP and had the best experience! He answered all our questions with expertise and never tried to “sell” us anything. The process of purc We worked with JP and had the best experience! He answered all our questions with expertise and never tried to “sell” us anything. The process of purchasing our vehicle took 3 hours, and JP made sure we were comfortable and that our daughter was entertained as well. We will definitely recommend Honda of Lisle to our friends and family!! More

Took too long. We were serviced my a new hire. Very nice person ,but still rather green. He took many breaks to get questions answered.. Overall experience was ok. We were serviced my a new hire. Very nice person ,but still rather green. He took many breaks to get questions answered.. Overall experience was ok. More

Good Basic Service i Generally satisfied. When the car was handed over to me, it still showed oil at 60 percent. I brought it back. The service representative told me it w Generally satisfied. When the car was handed over to me, it still showed oil at 60 percent. I brought it back. The service representative told me it was not his responsibility to check. This has happened two times in row and I wonder who, if anyone, is responsible to verify whether services performed and paid for are all done and done correctly. More

Just went for an oil change I just went in for an oil change. That’s what I got. It was fast, but while I was waiting I was able to enjoy free WiFi, coffee, and comfortable seati I just went in for an oil change. That’s what I got. It was fast, but while I was waiting I was able to enjoy free WiFi, coffee, and comfortable seating. It was very pleasant. More

Positive experience I brought my car in at my convenience because the wrench light came on so no appointment was necessary. Vic met me at my car. He was courteous and fri I brought my car in at my convenience because the wrench light came on so no appointment was necessary. Vic met me at my car. He was courteous and friendly. He estimated it would take about an hour for an oil change, tire rotation and car wash. The hour passed quickly as I found a table in a quiet area where I was able to do some work. My car was ready in just a little over an hour. Great experience. More

Service for B1 minder When I sent my car in for service, I was told it will take about one and half hours to complete. However after two hours I was not being notified unti When I sent my car in for service, I was told it will take about one and half hours to complete. However after two hours I was not being notified until I went to the counter to check the status. Also I realized the tire pressure light came up on the dashboard when I arrived home and I had to drive back to the dealer to get it fixed. Luckily this second time, I do not have to wait. They fixed it right away. More

Scheduled Maintenance Appointment Car wasn’t ready at 11 when I was told it shouldn’t be a problem. (Car was dropped off before 8). Received call at 11 indicating it would be another h Car wasn’t ready at 11 when I was told it shouldn’t be a problem. (Car was dropped off before 8). Received call at 11 indicating it would be another hour and a half. Then I got another call at 1 that it would be done in 15 mins. I came over and had to wait over 30 mins. Very frustrating. More

Terrific Experience I was interested in purchasing a new Pilot. I did my research and obtained quotes from 13 different dealerships. Honda of Lisle was the best price. I was interested in purchasing a new Pilot. I did my research and obtained quotes from 13 different dealerships. Honda of Lisle was the best price. Ryan Powles was extremely responsive and knowledgeable about the Pilot. When another dealership attempted to come below Lisle’s price, Ryan immediately took action and made sure he offered the best deal. When I came into the dealership for a test drive he showed me all of the bells and whistles and how to use them before I purchased the car. Everything else went very smoothly and I was out of the dealership in two hours with the price he quoted me via email. No hidden costs or fees. Thanks again Ryan and Honda Superstore of Lisle. More

Great Service Our "car guy" JP was great. He was very knowledgeable and he took his time to explain the car features. You did not feel rushed and he answers all o Our "car guy" JP was great. He was very knowledgeable and he took his time to explain the car features. You did not feel rushed and he answers all of your questions. The car buying experience was straightforward with no surprises. More