Honda of Lisle

Very Patient My wife and I were in the market for a new vehicle. While we were at the dealership we told Tina Misic our situation that originally liked the Honda A My wife and I were in the market for a new vehicle. While we were at the dealership we told Tina Misic our situation that originally liked the Honda Accord, but then decided on the CRV. She said that we should drive test drive them both. That opened up a whole new can of worms because now the wife could not decide on which one she wanted. The dealership was busy, it was a Saturday, Tina was very understanding and patient. Much more patient than I. I was starting to get embarrassed at how long it took the wife to make up her decision. In the end we decided on the Accord, and after the sales was final Tina came out and showed us all the features on the car before we left. Did not feel the same pressure from previous car dealers to push the sale. I left this dealer feeling good about the experience I just had. This is a first for me. I wish all car dealers where like this one. More

Great Service! I recently purchased a certified pre-owned HRV from Honda Superstore of Lisle. John went out of his way to make sure my first experience buying a car I recently purchased a certified pre-owned HRV from Honda Superstore of Lisle. John went out of his way to make sure my first experience buying a car smooth. He even found me free WeatherTech mats to drive away with that day! Everyone I met and spoke to at the dealership was friendly and helpful. More

Purchased 2018 Honda Pilot @ Lisle Honda It's been a few months since I purchased a 2018 Honda Pilot. The experience with the senior sales staff was not great. Without going into great deta It's been a few months since I purchased a 2018 Honda Pilot. The experience with the senior sales staff was not great. Without going into great detail we agreed on a price one day, then left and when I came back to finalize 2 days later they attempted several tactics that would raise the agreed upon price. The only way they could offer the previously agreed upon price was if I financed with Honda (which I clearly stated I would not do originally when we arrived at mutually agreed price). They did find a way to finance in a way that wouldn't raise my OTD price, but it was painful to get there. Once we agreed on price (for the 2nd time) and I visited finance office, they threw more fees at me that weren't a lot, but never mentioned before (and we itemized everything before). I had been there several hours at this point so I didn't walk away but again why bring it up at the end. One last thing that bothered me was at the end when I walked outside to view the Pilot I found they put my old plates on when it was clearly stated before that I wanted new plates. The transparency throughout the sales process was poor. There were pleasant people that I dealt with (Michelle Mamprisio), I got the price I was ultimately seeking, and we are enjoying the Pilot quite a bit, but I just wish the sales process wasn't so painful. More

2018 Honda Civic Lease Experience Just turned in my 2015 Honda Civic and, in the process, walked out the door with a leased 2018 Honda Civic lease. My sales rep, Mike Harvey, was gre Just turned in my 2015 Honda Civic and, in the process, walked out the door with a leased 2018 Honda Civic lease. My sales rep, Mike Harvey, was great about showing me the latest model options and went out of his way to find me a new vehicle in the model and color I was hoping for. Was kept informed throughout the process as to where things stood and what next steps were. Thanks, Mike, and thanks, Honda of Lisle! More

Good offer, nice salesman, Michael Z., nice people all aroun Michael Z. Very nice salesman, dealership in all was a pleasant experience, we just spent too much time waiting, almost 4 hours, one test drive, waite Michael Z. Very nice salesman, dealership in all was a pleasant experience, we just spent too much time waiting, almost 4 hours, one test drive, waited about 25 min. For car to be brought to test drive, only to find out that car was already pre-sold. Had to wait for another car to be brought out that was available to purchase, paperwork was a slow process before we met with finance guy (shawn). Shawn was pleasant and informative. Overall, people were nice just dont know why the long wait in between everything. I dont know if this was Michaels fault or not, may have been reasons for the slowness beyond his control. Ill rate him a 5 because he was pleasant and informative to deal with, but give overall experience a 4 because of the long wait.... reason unknown. More

Each person we met was easy to connect with and helpful. We met 2 Sales Managers and 2 Salesmen over the 2 visits to the Honda of LIsle dealership. All 4 Honda employees were attentive and approachable. We met 2 Sales Managers and 2 Salesmen over the 2 visits to the Honda of LIsle dealership. All 4 Honda employees were attentive and approachable. More

Great staff with best prices The staff are nice to work with. Have good selection of cars and are ready to get a car that they don't have. Dealership is Close to our house and wai The staff are nice to work with. Have good selection of cars and are ready to get a car that they don't have. Dealership is Close to our house and waiting area is good. More

Hardworking sales representatives When I first visited Lisle Honda, the make/model car I was interested in was not currently at the dealership. However, Debby Pierce worked incredibly When I first visited Lisle Honda, the make/model car I was interested in was not currently at the dealership. However, Debby Pierce worked incredibly hard to get the car to the Lisle dealership as soon as possible. More

honda experience Great experience working with Tony on the trade and sale of new car. tony worked with me and my numbers to get the deal done fairly. He was always a Great experience working with Tony on the trade and sale of new car. tony worked with me and my numbers to get the deal done fairly. He was always available and helpful to me. Shawn was the most pleasant and honest finance guy I have ever sat across from at a dealership. Neither Tony or Shawn made me feel like I was "getting sold", and neither pushed me into making a decision that I did not want to. Both gave me all my options, were fair, and extremely responsive. I am really happy to be a Honda of Lisle client now, and am happy to have worked with Shawn and Tony. More