Honda of Lisle

Recently purchase of used car Bought used Honda. Only thing wrong is they didn’t take sealer sticker off and give me a copy of finance papers. Also white residue from car wash. Bought used Honda. Only thing wrong is they didn’t take sealer sticker off and give me a copy of finance papers. Also white residue from car wash. More

Recent purchase of CRV This was my first car purchase in almost 20 years. The experience was great. Years ago I equated buying a car with having a root canal. Sales team This was my first car purchase in almost 20 years. The experience was great. Years ago I equated buying a car with having a root canal. Sales team was very accommodating and there was no rush to complete the sale. No pressure to purchase extended warantees. More

Simple, straight forward experience I had a few run-around at other dealers that were all a huge waste of time. This dealership was different and we were able to find a workable deal qui I had a few run-around at other dealers that were all a huge waste of time. This dealership was different and we were able to find a workable deal quickly and without all the sales killing tactics that others had used. More

Review Salesman was good to deal with and the people were pleasant. Too much time wasted waiting for the car and color we wanted to see to be retrieved from Salesman was good to deal with and the people were pleasant. Too much time wasted waiting for the car and color we wanted to see to be retrieved from a lot 1.5 miles away. Quoted one price on the internet but they had no cars in that model. Negotiated a price but the finance mgr was not told the price or was told the wrong price so more time wasted while he corrected the paperwork. When we returned to retrieve something from the car traded in we had to go to another lot where the car was ourselves as no one was available to help us or it wasn't their job. More

Love this dealership! Debbie was so helpful and had so much patience with me. I highly recommend her to anyone wanting to buy or lease a car. She was very informative and k Debbie was so helpful and had so much patience with me. I highly recommend her to anyone wanting to buy or lease a car. She was very informative and knew alot about the cars I had interest in. More

Very friendly Salesperson I will definitely recommend this dealership. Salesperson, manager and finance department everyone is very cooperative and friendly. I will buy my next I will definitely recommend this dealership. Salesperson, manager and finance department everyone is very cooperative and friendly. I will buy my next car also from this dealership. More

First New Car This was my first time buying a new car. I thought I would be there all day but they were so efficient! Honda really explained everything in so much d This was my first time buying a new car. I thought I would be there all day but they were so efficient! Honda really explained everything in so much detail. I felt very comfortable purchasing from them and would recommend them to friends and family. My new Honda CRV is my dream car. More

Mostly great Purchased a new Honda CRV and traded in an older vehicle. Process was rather easy and even slightly faster than we anticipated. Probably about 2 hours Purchased a new Honda CRV and traded in an older vehicle. Process was rather easy and even slightly faster than we anticipated. Probably about 2 hours and 45 min total. We had come to test drive the car the previous week. The salesman, Ryan, was helpful in explaining the features and making sure we were set up before we left. He stayed later than sheduled to meet with us. All of the paperwork was signed quickly with Shawn. We feel as though we received a relatively fair price, but would’ve preferred to have paid slightly less. They would not come down the $500 we asked. The only thing I can say that left me feeling a little frustrated was that in all of the paper work, the mileage on the new car said 14 Miles - which is arounded the expected mileage for a brand new car. We were also told the car would have a full tank of gas. It wasn’t until we left the dealer and we’re halfway home that we realized that the car had 80 miles on it and only 2/3rds of a tank of gas. While not a huge deal, I feel as though we should have been told and they could have, at the very least, filled up the tank entirely for us - after we spent a lot of money at their dealership. I wish we had noticed before we left so we could have said something. So that was disappointing because I feel as though we should have been told the truth. And the paperwork should’ve been reflected with the appropriate information. It’s hard to say who is to blame for This oversight. So that has left me with a little bit of a disappointed feeling and annoyance. But besides that, we had a positive experience. More

Efficient and Low-Pressure Experience This was my first car purchase in over five years (and my first-ever new car purchase), and the folks at Honda of Lisle made the process pretty fast a This was my first car purchase in over five years (and my first-ever new car purchase), and the folks at Honda of Lisle made the process pretty fast and painless. Ryan, my sales rep, was very patient and helped me reach a decision without feeling pressured. Shawn made the loan and warranty paperwork quick and painless, and was great at explaining complex warranty options. I look forward to working with the dealership on my future maintenance. Throughout the entire buying process, I never felt like anyone was trying too hard to up-sell any vehicle, features, package, etc. to me -- I feel like the folks at Honda of Lisle were invested in helping me come to the decisions that were best for me, not just for their bottom line. I went in to the dealership having done some research on two possible cars I was interested in. I test drove both, asked tons of questions, and was out the door with plates, insurance, registration, and the whole nine yards in under four hours! I'd highly recommend this dealership. More

Great experience at Honda of Lisle. We came to Honda of Lisle to purchase a used car for our teenagers. We wanted a good car, hence the reason why we were shopping for a Honda, and we h We came to Honda of Lisle to purchase a used car for our teenagers. We wanted a good car, hence the reason why we were shopping for a Honda, and we had a certain price point in mind. We were looking for a durable, reliable, good quality car for the kids, but price was also very important to us. JP was very nice, helpful and worked with us to find just the right car. There were only one or two cars in the lot that met our price point. He also pointed out that leasing a car may be an option for us, something that we did not think of. We settled on the 2014 Honda Civic that JP referred us to. Honda also offered us more for our trade in than CarMax, (which really surprised JP) and that was also another big reason why we purchased from Honda of Lisle. We are happy with our purchase and with the service we received from JP and from Brad. Brad Mitchell was very helpful in explaining the financing details to us. The only problem with the sales process was the time we had to wait in the waiting area to go through the purchase process. We were there between 2 and 3 hours. We understand JP was working with another customer, which is not a problem. He is a personable salesman. We just thought something else could have been done for us by the dealership to move the sales process along for us, while JP was busy with the other customer, so we didn't spend so much time just waiting around. Thank you, Lynn, Matt and Rachel Goff More