Honda of Lisle

Really wanted white accord so had to deal with them Heri the salesmen was very nice but behind the scenes dealership is very questionable. Offered a price for trade in. I said no and they jumped the off Heri the salesmen was very nice but behind the scenes dealership is very questionable. Offered a price for trade in. I said no and they jumped the offer 6 grand.... Then when I came in the next day they said they didn't want it anymore. Love my purchase but didn't feel like I could trust them. More

Great Experience I visited the Honda Superstore to look at a specific vehicle I had seen online. I was immediately greeted and directed to a salesperson who could help I visited the Honda Superstore to look at a specific vehicle I had seen online. I was immediately greeted and directed to a salesperson who could help. Bill was very knowledgeable and accommodating, allowed for a good amount of time for me to get the feel of the car, test out acceleration, parking, all those practical things that you don't always automatically get in a test drive. I was in between two vehicles and he suggested taking the other model I was considering out to compare the two, which really helped seal the deal. Financing and pricing were easy, though I did come in at the end of the month when many deals were being finalized, so it took longer than I'd preferred, but overall it was a great experience. More

New Honda Fit I Bought a new Honda Fit. Internet quote was fair. Staff was friendly. Service was fast and excellent. Sales person Tony v was very knowledgeable. I Bought a new Honda Fit. Internet quote was fair. Staff was friendly. Service was fast and excellent. Sales person Tony v was very knowledgeable. More

Best new car purchase ever! We contacted Mary Murphy via email to discuss our interest in purchasing a new Honda CR-V with e-pricing. She informed us that the dealership had the We contacted Mary Murphy via email to discuss our interest in purchasing a new Honda CR-V with e-pricing. She informed us that the dealership had the color and model we were interested in. We came in near closing time to test drive a Honda CR-V touring model on Monday August 27th. Kabir Sheikh allowed us to take a test drive. After the test drive we were ready to leave as it was near closing. As we were leaving we met John Pullen who asked if he could help us. We discussed our interest in a new purchase and he promptly and confidently said “Let’s make this happen!” Even though it was near closing time for the dealership John expedited the appraisal of our trade-in vehicle and Mike Dalpino assisted with the pricing negotiation of both the trade-in and new vehicle. We came back the next morning to finalize the purchase with John and Brad Mitchell (the want-to-be Bears fan!) Both gentleman made the purchase easy and streamlined. The service department personnel was very helpful and efficient with the final detailing of the new Honda. John then thoroughly explained all of the many features the Honda CR-V has both inside and out. We would like to thank John for his EXCELLENT customer service which exceeded all of our expectations. He definitely is “one in a million!” Again-many thanks to John and the entire Honda staff for providing us with the BEST new car purchase we have ever had! Sincerely, Dan and Nancy Danhauer p.s. Dan may hold the record for the loudest gong at the Lisle Honda Superstore! More

Debby Pierce is the best! This is the third car we have purchased from Honda of Lisle. And the second from Debby Pierce. Debby is not a hustler. She is honest, fair, grounded. This is the third car we have purchased from Honda of Lisle. And the second from Debby Pierce. Debby is not a hustler. She is honest, fair, grounded. We are very pleased with our purchase and Debby’s service. More

I’m elated with my purchase! I’d been without a car for about 30 days as I just couldn’t decide which car I wanted. I subscribed to Consumer Reports and narrowed it down to a I’d been without a car for about 30 days as I just couldn’t decide which car I wanted. I subscribed to Consumer Reports and narrowed it down to a Toyota or Honda as reliability is extremely important to me. When viewing the Camry and Accord, I narrowed it down to the Honda Accord. I visited Honda of Lisle, the sales representative had already pulled the car and within seconds I was test driving. I fell in love with the luxury features. The process was easy and fast. Debby Pierce and Honda of Lisle made this experience extremely enjoyable and the final cost of sale was competitive. More

Why offer something if you are not going to do it We were educated consumers when were were looking for a car. We knew exactly what we wanted and how much it should cost. So when we saw the CRV we pur We were educated consumers when were were looking for a car. We knew exactly what we wanted and how much it should cost. So when we saw the CRV we purchased online we reached out to the dealer immediately. Mary Murphy promptly contacted me inviting us to come see the car. We were out any ways so we decided to swing by, we got a message as we pulled into the lot that the car was in service and not available to be seen. We decided to stop in anyway since we were there to see what we could learn about the car and met Tina. Tina shared the car was just taken in as a trade in and would not be ready for a couple days. She took our name and number and let us know when it would be ready. The next day Tina called us and we made plans to come see the car. We saw the car and were interested so we began the negotiation process. After we pointed out a few issues Tina came back with a slightly better price. We made an offer as to what we were willing to pay for the car and Tina came back again with a slightly lower number. We held firm to what we were willing to spend. Tina got her manager, Mike, to help with the negotiations, when we continued to hold firm to what we were willing to spend Mike stood up and started yelling at us that there was no warranty. We were a little taken back did we had a deal or not, Tina jumped up and congratulated us on our new to us car purchase. As we were writing up the paperwork Tina shared with us we could not take the car home that day because we had to wait for new tires. My husband explained he would like to bring the car back as he wanted to do an alignment before the new tires were on. Tina offered to do the alignment for us, which surprised us because the manager already seemed angry about giving the car to us at our desired price. Eventually we agreed to leave the car at the dealership until the tires could be replaced and they would do the alignment. When Tina called to tell me the car was ready I asked for a copy of the alignment report she told me she would ask her manger. When we got there to pick up the car again we asked for the alignment report and she could not produce it. We question if the alignment was even done. More

Excellent Sales with good commitment This is my Second car i bought with this dealership with Kabir Sheikh and my satisfaction with this transaction is satisfied. there sales department t This is my Second car i bought with this dealership with Kabir Sheikh and my satisfaction with this transaction is satisfied. there sales department trying to get you satisfied with Trade-in Value as well best deal on car and quick out of the door with car as my transaction was completed in just 90 minutes with all test drive thru paperwork More

Welcoming, Informative and Stress Free JP was courteous, patient and respectful. My interest was the CRV but undecided between the EX-L and the Touring. I would have anticipated a salesm JP was courteous, patient and respectful. My interest was the CRV but undecided between the EX-L and the Touring. I would have anticipated a salesman to encourage me - okay push me - toward the more expensive. That was not the case with JP. He took the time to show and explain the numerous safety features of the CRV and to point out the small handful of additional cosmetic features of the Touring model. He looked me in the eye and asked "why do you need those extra things?" I'm a touch and feel shopper; after a couple of hours of questions and answers, driving through all of the vehicle lots to view my choices and of bouncing back and forth on model and color, I made my purchase decision. JP was truly courteous, patient and respectful throughout the process, despite the fact that he was being pulled in all directions with other customer questions and inquiries. JP's team jumped in to help when the time was right. My leased vehicle was returned with ease and the financing process was a breeze. I purchased the CRV Touring it's the look, the comfort and the luxury I was seeking! More

Good experience This was the third that I’ve bought from this dealership and have had a good experience each time. Heri was very helpful and friendly. This was the third that I’ve bought from this dealership and have had a good experience each time. Heri was very helpful and friendly. More