Honda of Lisle

A pleasant experience, Tina was very good. She was very helpful without being pushy. She is well versed on Honda cars and was able to answer all of my questions. Tina was very good. She was very helpful without being pushy. She is well versed on Honda cars and was able to answer all of my questions. More

First class Came in for an oil change on my CRV and after talking to Mr. Johnson, went home to get my Lacrosse. I checked out the Pilot and Accord and decided tha Came in for an oil change on my CRV and after talking to Mr. Johnson, went home to get my Lacrosse. I checked out the Pilot and Accord and decided that the third row of seating wasn’t something I required any longer and left as a proud owner of the. Accord EXL. More

2018 accord hybrid Scott did a great job. Straight forward negotiating and no hidden fees or "games". I would definitely purchase from here again. Overall an excellent e Scott did a great job. Straight forward negotiating and no hidden fees or "games". I would definitely purchase from here again. Overall an excellent experience. More

Very friendly staff Second time buying here. Staff does a great job helping you get into your new car. Didn't get too much discounted from car itself once I checked the b Second time buying here. Staff does a great job helping you get into your new car. Didn't get too much discounted from car itself once I checked the bill of sale but I was given top dollar for my trade in. More

SALES MANAGER WAS HONEST AND STRAIGHTFORWARD MILE DALPINO, SALES MANAGER WAS HONEST AND STRAIGHTFORWARD. MICHELLE, WHO WORKED WITH US, WAS NOT PUSHY OR OVERZEALOUS. SHAWN, FINANCE MANAGER, WAS MILE DALPINO, SALES MANAGER WAS HONEST AND STRAIGHTFORWARD. MICHELLE, WHO WORKED WITH US, WAS NOT PUSHY OR OVERZEALOUS. SHAWN, FINANCE MANAGER, WAS VERY INFORMATIVE AND NOT PUSHY. More

Service quote was DOUBLE other dealerships Let me begin by saying I'm a 21 year Honda loyalist and have never before felt manipulated, lied to or taken advantage of by any other Chicago area Ho Let me begin by saying I'm a 21 year Honda loyalist and have never before felt manipulated, lied to or taken advantage of by any other Chicago area Honda dealership/garage until now, by Honda of Lisle. My A/C stopped working due to a rock hole in the condenser. Honda of Lisle service adviser Gene Balog said it would cost $1,300 to fix; the part was expensive and hard to get and labor was extensive because the entire front of my car had to be removed. I told him I didn't have the funds at the moment, requested my car be taken off the rack and declined the repair. On the way in from the garage, Gene told me it costs over $500 alone just to have the Freon recharged. I don’t’ know much about cars, but that sounded ridiculous. I researched the Freon type for my make and model and found it requires 1234FY Freon, which retails for $700 per 10 pound tank. My car requires 1-2 pounds. I then reviewed the repair requirements listed on the receipt for the service I declined and comparatively shopped three other area Honda dealers. All quoted $133.30 for the condenser, 2-3 hours labor for $350 - $450, and $150 - $250 for the Freon. Honda of Lisle quoted $500 - $700 more than the competition. To add insult to injury, when I called to discuss this with the Honda of Lisle service manager, Ray Underwood responded by saying "I just don't understand how we could be off. We quote by the Honda book. It just doesn't make sense. There’s no way another dealer could do it for less.” I concluded our conversation by telling him I would be taking my business elsewhere, and I would be posting reviews of my recent transactions with his dealership on line. He said, "Ok. Sorry." Ray, I had my car fixed for $659, almost exactly HALF of what Gene quoted me. Obviously there is a way another dealer could do it for less. More

"I gotta guy" a car guy that is is person focused! JP is patient while getting the deal done. He made sure both my wife and I were pleased with the car, and satisfied with the details of the deal. JP is patient while getting the deal done. He made sure both my wife and I were pleased with the car, and satisfied with the details of the deal. More

Well rounded JP was great. Very down to earth and honest. Will definitely be back If I get a new Honda. Also like the finance computer good to see movment of the i JP was great. Very down to earth and honest. Will definitely be back If I get a new Honda. Also like the finance computer good to see movment of the industry More

Very responsive. All employees of the dealership were very responsive and professional. Our salesman Rob was patient and came across as very honest and open. Answere All employees of the dealership were very responsive and professional. Our salesman Rob was patient and came across as very honest and open. Answered all our questions and did a great job of describing the differences in models and in the changes from year to year in the models. More

Super customer friendly. Scott was helpful and easy to work with. He was knowledgeable and thorough as he walked us through our purchase as well as educating us about our new Scott was helpful and easy to work with. He was knowledgeable and thorough as he walked us through our purchase as well as educating us about our new vehicle. This was a great car buying experience. Thank you. Molly and Darryl Williams More